Parklane Properties Ltd

Thanks Cristo I will certainly take a property once I'm ready to do so. Great all round knowledge of Leeds.

Rohan was very helpful and made the process a lot easier. Would definitely recommend using them.

Viewed a property with chris who was very knowledgeable and professional. Any questions and queries I have had for him were dealt with. Great service from start to finish. Thank you

Maisie has been our property manager for two years and has always swiftly and promptly helped us when we have had any concerns in the property. She is very pleasant and helpful and communicates everything to us clearly when we need her assistance

Parklane have been helpful and professional in managing my letting and sorting maintenance requests. An online viewing was organised at my request and the property is maintained to a high standard. The signing process was a little complicated but Adele Biggs in particular has been helpful and available to answer any queries I've had. Thanks

Parklane properties have been a really good agency for us as students. Whenever we have had any issues, they have always been addressed and sorted very quickly & Maisie's communication with us has been great! Such a relief after hearing so many horror stories about letting agencies but Parklane have been great!

I used Parklane Properties for finding student accomodation(moving out for the first time) and Adele did an excellent job in helping me and my girlfriend through the moving process and making it a breeze to get everything set up. Any issues were promptly responded to and tended to within a good amount of time depending on the issue's urgency. The property itself was well kept and cleaned before moving into it, and the process of removing items from the apartment was very easy and stress-free. Would recommend!

Being a third year student I've heard a lot of student letting agent horror stories. Parklane in Leeds is no different, please avoid if possible. Having lived with parklane for a year I would not let another property with them. During a period of covid isolation which the agency were informed about they sent someone round to paint our house whilst we were isolating and continued to send their staff around our property with no warning or covid safety procedures in place.

Including sending two staff around to the property with no masks to check for the metre reading when this had already been emailed in. Overall a lack of consideration and communication was shown throughout the whole letting period. Which has been topped off by the agency trying to not give full refund to a wide majority of its student lettings due to 'cleaning' costs with no description.

Despite properties being left spotless. With the original properties being handed over unclean with lots of mould which we have removed from the property. Our specific property has been left in a much better condition than we had it given to us. It's disgraceful how this letting agent continues to treat students.

Parklane have been very helpful. Adele has been quick to respond and act on any issue we've had at the property. Every issue being resolved within a day or two. The house is amazing. Rooms are spacious, kitchens gorgeous. Definitely worth the money. The only complaint I have is on the upkeep of the garden. It has the potential to be something great if looked into.

Potentially the worst service I have ever received. After arriving 5 minutes early for our viewing the security let us in the building. Upon waiting 10 minutes we rang our contact Charlotte on her mobile to receive no response, after waiting another 10 minutes we then rang the office to be told Charlotte had left stating her reasoning as we weren't there, she didn't even attempt to call to see where we were. The security guard mentioned she had been showing somebody else round prior to us. Awful service, would not recommend as they have wasted our time and money.