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Services
Susan has 20 years' experience in letting and property management, and developed her own portfolio of refurbished properties in West Lothian and Edinburgh. Susan's main role is to develop new products and services within the business, for the benefit of our landlord and tenant clients. Lynn Martin, has over 30 years' experience in management, 20 of those in property letting, management, repair and refurbishment.
Reviews (16)
Mehrdad Vasheghani Farahani
Feb 25, 2022
Great service with friendly and professional staff! My wife and I have recently moved out from a property managed by Letting Solutions. We never forget their kindness, quick support, and great responsibility during our stay and would definitely get in touch with them if I need a new rental in the area.
Suniha Hameed
Feb 18, 2022
Brian Gallacher
Jan 10, 2022
Andrew Rodgers
Jan 03, 2022
Jonathan Kelly
Dec 01, 2021
Louise Millar
Nov 28, 2021
James Tucker
Nov 18, 2021
Cipri Bontiu
Oct 28, 2021
Atif Hussain
Oct 07, 2021
Margaret Muir
Sep 20, 2021
Abhilash Pillai
Aug 25, 2021
I have had a positive moments of truth with the Letting Solution since my very first call as a prospective customer and till date as tenant in this property for 3 years now! The team keeps very high professional and quality standards. Clear and timely communication - acts on any calls or emails swift and has an attitude (proactive follow-ups) to close any issues as fast they can. The team knows this business well and also know what needs to be done to keep customer happy. I would highly recommend Letting Solutions.
Lorna Patterson
Aug 20, 2021
From the start when we viewed the property to the process, 3 years later, of working towards the End of Tenancy, Jo has kept in contact, been friendly, clear in what is required and responsive to any small issues (there were never any big issues with the flat). The inspections were sensitive to my needs of working from home and offered flexibility in the time it took place. Procedures seem well explained and helpful,
Moyra Paterson
Aug 19, 2021
Siobhan Finnegan
Mar 15, 2021
We initially contacted Letting Solutions to seek advice on letting our first property. As first time landlords we had limited knowledge about the process or the steps we had to take. Cecilia contacted us and provided various information and we felt very informed about our choices. The letting process was explained and we felt much more confident. Cecilia was amazing!
She answered all of our questions, kept us on track and we felt very supported. We could not have asked for a better service, our property was let agreed on the day it was advertised! Letting Solutions have been a great letting agent and we will definitely be returning customers!
She answered all of our questions, kept us on track and we felt very supported. We could not have asked for a better service, our property was let agreed on the day it was advertised! Letting Solutions have been a great letting agent and we will definitely be returning customers!
Shashi Kondeti
Mar 14, 2020
Absolutely brilliant since day 1 viewing to end of our tenancy. First of all they have a good choice of properties to occupy. All the process was paperless and super fast, referencing just took a single day, for us referencing took over a week to 10 days in our previous tenancies. We got our property in very good condition cleaned and tidy. Our Property Manager was Jo Shaw, she had been very prompt and really helpful whenever we needed any information or work done.
We could managed to get them on weekend as well to sort out some issue with the boiler. I would definitely recommend Letting Solutions without any hesitation to anybody. Thank you Jo & Letting Solutions
We could managed to get them on weekend as well to sort out some issue with the boiler. I would definitely recommend Letting Solutions without any hesitation to anybody. Thank you Jo & Letting Solutions
Eilidh McLaren
Feb 02, 2020
Although our stay wasn't that long Letting Solutions were great for the duration. Michelle was extremely helpful - answering our questions and queries before, during and after our tenancy. Anything we asked or needed was dealt with quickly and professionally. Even had a small dispute with regards to our deposit - but we explained the situation and this rectified any further problems.
We didn't need to use it - but they do have dedicated lines for 24/7 emergencies. We enjoyed our time in our flat and would recommend Letting Solutions - it's nice to know that you have a "go to" person between you and the landlord. Thanks for all your help!
We didn't need to use it - but they do have dedicated lines for 24/7 emergencies. We enjoyed our time in our flat and would recommend Letting Solutions - it's nice to know that you have a "go to" person between you and the landlord. Thanks for all your help!