Bay Estate Agents Ltd

I wish I had never come to them. They gave me a property with leaks from day 1 in the rain and unfit property. Since I had all my savings put into deposits, I couldn't vacate it then, and they would never return it. Now, while vacating, I am not refunding my deposit and asking to clean the almost clean property. While they refused to clean the carpets every time the property leaked, and it smelled. When I ask for a refund, their Branch Manager says I am laying false acquisitions. I would a fraud agency don't go for it. They rip off students and possibly others as well.

Bay estate is the best in Swansea. Lora was fantastic and she really helped me to find the apartment of my dreams after searching for months. And Claudio manages my apartment, he is very friendly and efficient with any queries and questions. The whole team have been exceptional.

I would highly recommend Bay Estate Agents Swansea. We had the pleasure of dealing with Claudio Gomes when buying our new home from start to finish. First impression when we met him he was very well dressed, very professional and friendly. At our first viewing Claudio explained everything we needed to know about buying a property in great detail which put our minds at ease from the very beginning.

When our offer for the property was accepted Claudio kept us well informed promptly and in great detail of each stage of the process and always replied to our messages within a few hours which was a great help to us. This made our overall experience of buying a property much less stressful. Claudio is an asset to Bay Estate Agents and we wish him well for the future. Thank you Claudio

The apartment was cleaned. Location was good. Kitchenware was good. 1 parking space sometimes get reserved by others . Contracting Process and receiving the key with Bay Estate was Excellent.

The experience with Bay Estate Agents was flawless. Very quick responses to any queries with in-depth answers. The entire process of letting a property starting from viewing it online to signing the tenancy agreement was swift and stress-free. Definitely, an estate agency to recommend.

I have been living in the UK for over 10 years, rented about flats from different agents. Batstate agent was the best in term of professionalism and friendly at the same time.

This is the first time I have used Bay Estate & Letting Agents in Swansea. From the first telephone call, to letting out my property, they were exceptionally efficient and very professional in their interactions and correspondence, whatever I asked from them was never too much trouble. I have no hesitation in highly recommending this very knowledgeable and experienced team. Thankyou Del Allen

Very good experience fitted us in fir a viewing at short notice. Alex arrived on time and allowed us time to view the property. What questions he couldn't answer he agreed to find out. Unfortunately when we called to arrange a second viewing of the property the owner had already accepted an offer.

Excellent place to go to to rent a property. Very friendly, helpful, courteous and efficient. Established great rapport with Claudio Gomes who guided me through the whole process in a friendly manner. Highly recommended.

A very professional and proactive experience, I wouldn't go anywhere else now. Claudio was so helpful with Both the purchase and subsequent rental of both properties

Critical: Professionalism Wanted to view property in St Catherine's Court but won't let us unless we prove we have the money. Sorry to the seller we won't be considering your property. We won't be using this company to sell our house either.

This company is professional but small enough to be very personal, I would recommend them to sell any house. The virtual tour was fantastic and the brochure was modern and professional. The personal help from Robin D'Darcy and Claudio Gomez was above and beyond professional and if I had to sell another house I wouldn't hesitate to use their services again.

Really friendly and professional and patient team down in the Swansea Marina. Couldn't fault them. Happy smiley people and very helpful. Highly recommend them

Bay Estate Agents are very professional and efficient rental property manager and sales agents who we have used for many years to provide both services. They respond quickly and efficiently to requests, keep us regularly informed of progress, are very supportive and good to do business with.

I have been using Bay Estate Agents Ltd for many years, when I need to rent a flat in Swansea on a short term basis. Bay Lettings have always been courteous, professional and helpful, and have always found me a very comfortable flat at reasonable rates. They take great care and pride in their service and I would heartily recommend them to anyone.

I was a tenant of Bay Lettings in Swansea Marina for 15 months. Ever member of staff I came across was friendly and professional. They all communicated well with me on any queries I had and were very responsive to any issues I had during my tenancy. Excellent customer service. I would highly recommend them to tenants and landlords!

Bay Estates are as committed to maintaining the high standards of the property that I require and also providing immediate and accurate feedback of any concerns of my tenants.

I would recommend Bay Estates to anyone buying, selling or renting in Swansea.

We recently purchased 2 properties simultaneously with Bay and couldn't have been happier with the level of service we were provided from our agent. He was extremely helpful with his knowledge of the properties within our preferred area and particularly helpful whilst negotiations were ongoing between us and the respective Vendors.

I rented a property through Bay Estates & Letting for the past year. Claudio Gomes managed the property I was renting and was extremely reliable and helpful throughout my tenancy. This was the first property I've ever rented so I was clueless - but the amount of support and information I received from Claudio and Bay estates really made me feel at ease.

The property was kept to a very high standard and the process was very straightforward. I felt lucky to rent from a very friendly and supportive company and would 100% recommend.

I rented a property through Bay Estates & Letting for the past year. Claudio Gomes managed the property I was renting and was extremely reliable and helpful throughout my tenancy. This was the first property I’ve ever rented so I was clueless - but the amount of support and information I received from Claudio and Bay estates really made me feel at ease.

The property was kept to a very high standard and the process was very straightforward. I felt lucky to rent from a very friendly and supportive company and would 100% recommend.

Robin and his team provide excellent service and are very professional. Having experienced several letting agents in the past their service is above anything I have experienced and would personally recommend to any landlord.

I have leased numerous apartments with Bay Estate! Most recent trip was cancelled due to Covid and Kate D'Arcy worked tirelessly to get our money refunded since it was not our fault we couldn't make the trip. She went above and beyond to take care of my family!!

Estoy muy contento con esta compañía, es la segunda vez que alquilo una casa con ellos y el trato de Claudio Gomes fue increíble, en todo momento se mostró atento y cuidando cada detalle. Me alegra que la compañía tenga trabajadores como el, muchas gracias.