Host Property provides bespoke property services for residential lettings and sales within the South East county of Essex. We also offer property management, property maintenance, and a full extensive range of related services.
Services
Host Property Limited is a privately owned property agency with our head office based in the strategic location of Westcliff on Sea in the county of Essex. We are an established and forward thinking business that takes pride in our service to our clients, our staff have a wealth of experience within the property industry gained over many years.
Host specialise in property management from individual properties to houses of multiple occupancy(HMO), we pride ourselves on being hands on in a professional and understanding proactive fashion, we manage most of the large HMO'S in the borough and have done so for many years. Host aim to achieve the maximum rent possible, taking careful consideration to the amount of time the property is vacant and the quality of tenant.
Renting your first home can be a very liberating and exciting experience. It can also be a stressful and daunting one. However, with a little planning and research and a great agent behind you, there is no reason why you can't have a hassle-free and happy moving day. You can expect a friendly, personal and professional approach with good quality properties which are fully compliant.
Reviews (10)
Rachel Gambling
May 27, 2022
Moved out of my property with Host Property yesterday after cleaning my flat with my parents and they are now trying to charge me for a cleaning invoice. In the process of this we will now be taking legal action against them. EDIT: After receiving a request from Host Property Ltd to update on the outcome of this dispute nearly 8 months after moving out of their flat, I will gladly publicly declare the outcome here.
After a back-and-forth over emails - which included my posting of warnings on social media to potential tenants considering using this company and Host Property Ltd sending me a threatening letter to remove these posts or they would contact the police - I discovered that Host Property Ltd had failed to notify me that my initial deposit was being held within a government-approved Tenancy Deposit Scheme (TDS).
This is a serious offence under UK law. They were able to confirm this, however not within the first 30-day period of my tenancy that they were required to. In fact, it was after my tenancy had ended with them. In order to move on with my life and avoid any further communication with Host Property Ltd (which has clearly failed, considering their reply to this review so long after I requested an end of communication with them) we agreed to split the cost of the final cleaning of the property.
In my personal opinion, even if you are one of the many people in Southend who desperately need a place to live, I would avoid using this lettings agent at all costs. I feel, in my personal experience, that they took advantage of my vulnerable position as a victim of domestic violence during the pandemic in order to make money and failed to fulfil parts of their duties outlined in the tenancy agreement. I wish to never hear from Host Property Ltd again, as I will consider it harassment, and I will be in contact with a solicitor.
After a back-and-forth over emails - which included my posting of warnings on social media to potential tenants considering using this company and Host Property Ltd sending me a threatening letter to remove these posts or they would contact the police - I discovered that Host Property Ltd had failed to notify me that my initial deposit was being held within a government-approved Tenancy Deposit Scheme (TDS).
This is a serious offence under UK law. They were able to confirm this, however not within the first 30-day period of my tenancy that they were required to. In fact, it was after my tenancy had ended with them. In order to move on with my life and avoid any further communication with Host Property Ltd (which has clearly failed, considering their reply to this review so long after I requested an end of communication with them) we agreed to split the cost of the final cleaning of the property.
In my personal opinion, even if you are one of the many people in Southend who desperately need a place to live, I would avoid using this lettings agent at all costs. I feel, in my personal experience, that they took advantage of my vulnerable position as a victim of domestic violence during the pandemic in order to make money and failed to fulfil parts of their duties outlined in the tenancy agreement. I wish to never hear from Host Property Ltd again, as I will consider it harassment, and I will be in contact with a solicitor.
Frankie Sharp
Jun 24, 2021
I contacted Host about two student lets in January, despite the two hour response time they promise, it actually took days, so I rang them, was told I needed to see pictures, and they would send me an email. I wait a few more days. No email. I have been ringing, emailing and leaving voicemails every day for several weeks and got absolutely nowhere, and it was in fact somebody else that told me there was no properties, not the company I have been trying to get in contact with for weeks! Awful customer service, disorganised, no communication. Nothing. They have spent so long messing myself and my friends that we do not have a house for next year.
Sacha Robinson
May 13, 2021
We were looking to rent a property and found the perfect place through Host. Their service from the start was honest, real and professional. Mark and his team are both really friendly and very efficient. Due to covid and only being able to quickly view the property, there were a few things needing doing on the property when we had moved in but once again Mark and his team ensured things were dealt with as soon as they could be done and to a professional standard. We highly recommend Host Property and are very happy in our home. Thanks Mark & the team at Host for helping us find and settle into our wonderful home. Sacha & family
Neil Morris
Apr 24, 2021
Host has been my letting agent for around 10 years and have always secured full occupancy of my properties. They are always ready to offer advice on local and national regulations covering the house rental business. The way Host works ensures that the Tenant and Landlord get a fair deal. Host has supported my business for the last 10 years and I look forward to the continuation of our relationship.
Angela Allen
Mar 03, 2021
Did not get as far as renting as the reception I got when I walked through the door was the worst customer service I have ever experienced. Basic manners were lacking, absolutely unprofessional. Cannot actually believe that their business survives. I offered feed back as i would very much like to know if I could improve my business especially if I was failing at the basics, the reaction I received made me realise that the best thing to do was leave. Why would you rent with a company that cannot be bothered to acknowledge your presence in their shop.?
Nanaa Mihgo
Feb 14, 2021
A huge thank you to Mark and the whole team at Host property Westcliff, they made an incredibly stressful time so smooth and easy and were able to do this through the difficult circumstances of covid restrictions, responsive to my emails and questions they really went the extra mile! Feel like I am in very safe hands with the Host team.
Campbell Ferguson
Nov 14, 2020
Absolutely atrocious service and behaviour. As a student searching for a house for second year with a group of friends, I was appalled by this company's lack of professionalism and hideous behaviour. One of my friends had been in contact with one of their agents for several weeks. They had difficulty getting a response from the agent about the two houses that we were interested in.
It was only recently that we found out, that those two places we had been sold to other people, without our knowledge. It was a total lack of communication from their part. I am disgusted how a business like this one can remain in business when their service and care is horrendous and dreadful. Word of advice to students looking for a house, do not use this company.
It was only recently that we found out, that those two places we had been sold to other people, without our knowledge. It was a total lack of communication from their part. I am disgusted how a business like this one can remain in business when their service and care is horrendous and dreadful. Word of advice to students looking for a house, do not use this company.
Mtr Pete
Apr 10, 2020
Host were recommended by a friend and l can honestly say l had 8 years good service. I used Host property ltd for my new build apartment in Purfleet, after my previous letting agent (of 3 years) left me with a non paying bad tenant and expensive repairs to my flat plus the added hassle of court costs to evict them. I was based in the North of England so wanted a reliable letting agent in the Essex area, l was struggling as the houseing market had crashed (2008) and my apartment was in a mess, the owners viewed my property and arranged for a team to clear the mess, repair and decorate the flat.
Host found me decent long term tenants and l was able to be hands off again slowly recovering my money spent as their advice and knowledge in property lettings was invaluable keeping me informed of any problems or changes to the current law a long distant landlord needed to know. I can only review on my experience of this company which was from my point of view 'excellent' from the helpfull office girls to the professional owners sorting out my nightmare - Thanks Mark - would and have recommended you to others. Property now sold.
Host found me decent long term tenants and l was able to be hands off again slowly recovering my money spent as their advice and knowledge in property lettings was invaluable keeping me informed of any problems or changes to the current law a long distant landlord needed to know. I can only review on my experience of this company which was from my point of view 'excellent' from the helpfull office girls to the professional owners sorting out my nightmare - Thanks Mark - would and have recommended you to others. Property now sold.
Joshua Mullin
Apr 08, 2014
Having used Host Property in the past I would be happy to recommend them to anyone looking to rent property in the Southend area. I had no problems with my room and any issues I did have with heating etc were dealt with pretty much immediately. Mark was always on the ball and dealt with my move professionally and promptly. 10/10
Lea Richardson
Mar 11, 2014
My daughter rents through host whilst attending Southend university to study nursing. we visit the property every few months and other than the regular student mess, the property is very nice! We have found host to be friendly and helpful with rent payments, things going wrong in the property, and any questions my daughter has had. we have always paid her rent on time and have had no hassle.
