Rentolease

Rentolease have been first class in managing my portfolio of rentals. David and his team go above and beyond to ensure runs smoothly.

Looked after my property since 2004. Great service, friendly staff.

As a landlord of a neighbouring property to one they are responsible for I am concerned by their lack of care. They have been approached a number of times by both myself and other property owners regarding various concerns raised and took no ownership of the issue. They now don't respond to emails at all. I would implore any fellow landlords to think twice about using their services.

Rentolease rented a property I was waiting for a video viewing. When I asked about it I was told it didn't matter as the property was gone. Some might say that's the work of a scum/slum agency. Glad now they're not my landlords.

Kept in touch with me regarding my landlord Insurance. Even although the branch offices have moved.

Easily the best letting Agents I've rented through, the staff in prestwick and Troon go the extra mile to help and definitely would use them again.

Friendly staff, company is good to there word in regards to checking your accommodation every quarter. Good result in getting a new tenant quickly after previous tenant moved out.

Have been working with Rentolease a few years. Whatever the need, care or query, I find them always very approachable and easy to worth with. I recommend them to any one that owns property in Ayrshire

Staff went over and above to carry out checks and ensure tenant was moved in to the property promptly

We rented out our house from 2011 until 2019 via Rentolease and were delighted with their customer service and professionalism. We have now sold this house again via Rentolease and their assistance has been invaluable. Our main point of contact was with Gillian Lyle who was so approachable and friendly.

Lentolease found a tenant for us very quickly and handled all the process of checking references and collecting the deposit and first rental which made it fairly stress free. They also helped to advise us on what was required of us as first time landlords. A friendly and local service

Rentolease is a local company I highly recommend from personal experience, they are reliable and professional with a genuine interest in all their customers. Over the years I had heard horror stories from friends about other letting agents and I am glad to say I have never experienced any problems in the 18+ years I have had dealings with Rentolease.

Highly highly recommend this company they go the extra mile to help you and I will always be so grateful for helping me get my wee happy place in beautiful troon. A personal thank you to Gillian first class service lovely person to deal with, couldn't do enough for me thank you again

I found the staff to be polite and curteous. efficient staff who deal with things promptly and professionally.

This company are an utter joke for landlords. They charged for the vetting of a tennant. We currently have someone who doesn't pay his rent. Has caused quite costly amount of damaged to outside and inside walls. And when I posted a letter through the door giving notice of inspection the tennant had the cheek to phone this company moaning it was unfair I was coming to inspect it.

Never mind asking him if he intends to pay the 1150 in arrears. The service is that because this tennant is fiery and not easy to deal with. I'm told they wont phone him about the damage. why I'm I paying this company? Going through lawyers and scottish landlord association to get the money owed and tennant out. AVOID THIS COMPANY AT ALL COSTS. Shocking customer service only care about the fees they make at the start from vetting fees. 800 bill just to get a tennant in. hmmmmm

As a first time landlord I was delighted with the professional service from Rentolease. They quickly found me good tenants, carried out full reference checks on them and ensured my property met all safety requirements before they moved in. I would highly recommend the service.

Rentolease look after our sister company Peony Property's portfolio of rental apartments. A family owned business they are very professional, knowledgeable with a strong sense of customer service and work well with both, the landlords and tenants. Good teamwork between all the office to make business easy and smooth. Highly recommended.

I highly recommend Rentolease, they helped me with all aspects in letting my first BTL property from choosing the right property, preparing it to go on the rental market, finding a suitable tenant and dealing with all the details along the way. Very knowledgeable, a company to trust, I couldn't have done it without them.

I'd highly recommend Rentolease, they've been a huge help to me with my first BTL property with great attention to detail, keeping me right at all stages. Very knowledgeable and everything you need in an agent

Need to learn customer service. Terrible attitude. Nothing was right from start to finish. Would never use again

Would highly recommend rentolease. Excellent service provided by a great bunch of girls. Nothing was too much trouble.

Appalling company. Customer service is totally non existent to the point that they refuse to meet to discuss their errors. My property was handed back damaged and wasn't cleaned. Rentolease thought this was acceptable and refused to take responsibility for it. Hope you have deep pockets of you use this firm as they seem to have every excuse for mismanagement.