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Malverns Ann founded Malverns in 1975 and has extensive knowledge of sales and lettings in prime London locations. Whilst she still plays an active role in the day to day running of the business, she is in the office twice a week, normally on Wednesdays and Thursdays. When she is not in the office Ann spends time in the countryside overseeing a horticultural landscaping and planting project.

Ria has over 20 years experience in the London lettings market, concentrating on Chelsea, Knightsbridge and Mayfair. Loves travelling, ballet and is a patron of the finer restaurants of London.
Services
Where we provide our landlords with a full property management service, we will be your point of contact for any questions or queries you have whilst living in the property. This guide provides details of to help you with the rental process.
Under the latest government rules you may pay Stamp Duty at several different rates, depending on the purchase price. Under the old rules, there were several different Stamp Duty rates, but you as a homebuyer, paid the same rate on the whole purchase price. Under the new LBTT system buyers pay tax on amounts between bands, not on the full purchase price of a property.
Reviews (11)
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Tim
Apr 20, 2022
The best estate agent we have ever dealt with! The team at Malverns are so friendly and helpful, and they are always very supportive and responsive. We have lived in a property managed by Malverns for several years, and wish we could stay even longer!
Alice Kent
Nov 08, 2021
I highly recommend Malverns. They helped with renting my flat in London and then with its sale later on. From the beginning they were professional, extremely efficient, fast-acting, approachable and supportive. They went above and beyond their call of duty-particularly Niki! Thank you so much Niki, Ria, Alexander, Claire and the team for all your amazing hard work and help with my flat. I hope you get a good Christmas break, you all massively deserve it! :
Claire Sukkar
Sep 19, 2021
Malverns have just found new tenants for my flat in Shepherds Bush. As always, professional, approachable and very 'hands on', not to mention hard-working. As I can't visit London at the moment, they took care of everything, including installing a new bed for the tenants. It all went like clockwork and I wouldn't use anyone else. Thanks Niki and Ria.
Adriaan Vanheule
Jul 13, 2021
We lived in a flat managed by Malverns for almost 2 years and they're definitely the best agency we've dealt with. Super responsive to emails, fast turnaround of any issues, and they were really supportive when we wanted to make small improvements to the flat. Rare find in London.
V. Kuret
Jun 23, 2021
I have been renting from Malverns for almost 7 years now and they've been exceptional from the moment I requested a viewing. Claire and her team work with some of the best landlords and Malverns are among the few agents that actively assist you during and after your tenancy begins. They are meticulous about ensuring that all their flats meet the relevant safety standards and are very responsive when properties need maintenance. Malverns are a kind, effective and professional team. I highly recommend them!
Davide Bertuletti
May 28, 2021
David has been amazing from the viewing to answering any questions I had. Everything went through really quickly and professionally. They were quick to respond to any questions also after signing the contract. I definitely recommend Malverns as they have really supportive and they've got a great team!
Sheena Watts
May 21, 2021
I have recently moved to a new rental property with Malverns. They have been very helpful from the start & willing to answer any questions I may have. Due to covid & being outside London it was difficult for myself to do viewings as they were all virtual, I felt David went that extra mile to ensure I was happy before i signed the contract & he was never pushy.

I found some estate agents extremely pushy & just trying to sell, which for me pushes me away. Since I've moved in I've come across a couple of issues but the team at Malverns have been quick to resolve & i never felt that I was being a burden. I highly recommend Malverns Estate Agents with thanks to their great customer service.
Allison M. McKibban
May 13, 2021
Malverns was an absolute gift to my time in London. As an international student, it can be hard to manage everything when getting settled, but Claire, Nikki, and team made sure my experience was great. When I had trouble with the council, Claire assisted me beyond her duties as an agent. We have had no complaints and are very sad to be moving on.
Irena T.
Apr 29, 2021
Malverns has been extremely professional in finding the right place for me. Couldn't be happier with their work. Highly recommended to anyone who is looking for professionalism and quality. Prompt and straightforward communication. Massive thanks to Claire and David
Ulima Vieira Do Nascimento
Mar 10, 2021
This was my first interaction with Malverns in my 10 years in London and so far, the attention and service we have received has been outstanding. Our first point of contact was David. A professional and kind agent who made everything a little easier for us considering the pandemic and lockdown. David has shown empathy and we appreciated that. We also would like to thank Claire for all her assistance as we had a little issue with the dishwasher and it was sorted promptly. I have to say at Malverns they are more responsive and efficient than any other agency I've worked in the past. Highly recommend.
Stephen Chapple
Feb 24, 2021
I've been letting under full management with Claire Sandford and her team at Malverns for many years now. I've always found them very friendly and extremely responsive especially at those inevitable moments when things go wrong with a let property. I would not hesitate to engage them again and would highly recommend them to any other landlords.