Lamb Charles

I tried to rent a garage in Jesmond through Pat Robson who have been useless I had an appointment for Monday but they cancelled last minute as you discovered you did not have keys. They are renting a garage but know nothing about it, basic details like dimensions, services Finally you schedule another appointment when they get the keys and then cancel it at 30 mins notice as you have now rented it. They mail me to see how can they assist me further Can you tell me which aspects of this constitutes assistance

We've recently bought our house through Pat Robson and we are most impressed by their professionality and kindness. They are competent and very helpful also with recommendations and tips about contractors we needed. I really would recommend Pat Robson & Co!

We bought and sold our apartment with Pat Robson and everything went smoothly. They kept checking with us regarding the process with the solicitors. The pictures they took of our apartment for selling it looked great and that definitely helped receiving a lot of viewings on the first days. Thanks!

Pat Robson are a first class letting agent. I rented a flat through them for 4 1/2 years and their service in maintaining the property has been very good. They have been very responsive to requests to fix any issues that have arisen in the flat and the property as a whole. The process of reporting issues online is particularly helpful and very easy to use. The team looking after the contracts, rent and aftercare are highly professional and very efficient. As a letting agent I would highly recommend them.

Carla Downey from Pat Robson was really accommodating on the viewings that took place at my property, she even got new tenants confirmed from the first day the viewings begun which helped a very stressful situation for me, couldn't have asked it to go any smoother! And also Ryan Morris was great when I moved out and and made sure everything was sorted so I didn't have to stress as moving out can be a handful and a lot to take in within a timescale! Very grateful for the help from both of them.

If you are looking to rent avoid. Racism above anything else. They are looking down on you and treat you literally like a piece of meat ready for sale. If you are non British they'll make your life hard asking insane amounts upfront and contracts that make you liable even if you leave the flat. If you are British they will request family and job guarantors but the contract is also restricting. The deal you will discuss with them is not the same with the contract you sign. Be careful and avoid money driven companies like this one.

Amy Rodgers at Pat Robson was the Sales Progressor when we purchased a flat recently. She was very efficient, proactive and helpful in moving the sale forward. I would certainly consider using Pat Robson if selling a property.

I recently sold my property with Pat Robson, and I was impressed with the service that I received. All in all it was professional, (and properly professional, which in this day and age is actually saying something!) which is basically the bottom line. If you want the job done well, and thoroughly, then you can have faith in employing these guy to do it. Certainly that was my experinece. Thank you to the team.

The good reviews are from property sales if you're a student looking to rent then just avoid. They're lovely when they show you houses, applying a firm pressure that there's no houses left and you'll be homeless if you don't sign a contract for a dingy overpriced property TODAY. As soon as they have your money it's total silence, then a complex move in system.

If you find a fault with the property you'll be diverted through maintenance and find the junior sales rep that sold you the house was temporary and didn't have a clue. They'll refuse to fix anything, when we moved in 3 lights were out but that was our responsibility. After repeated emails we finally got them fixed for free. wow generous! Any queries or issues such as boilers not working. good luck getting it fixed.

If they can charge you for anything they will when you move out, that's fair play if you've damaged the place but if youre meticulous and cleaned it as it should be done they'll check the most obscure places to justify adding 14 hours of cleaning charges. TIP: Appeal anything and everything

We chose Pat Robson to sell our Tyneside flat as well as purchase our new home. The service we recieved was faultless from the beginning. Special thanks to Tim for talking us though the process at the valuation, the photographer for the beautiful photos, Danielle for securing the purchase of our new house and Amy for all of her hard work in helping us get our sale and purchase over the line - even with some very difficult solicitors on the other side. We will absolutely be using Pat Robson in the future if the need arises and would recommend them to anyone looking to sell or buy a property.

Great service throughout the sale of my flat from valuation through to completion. Everyone at Pat Robson was so helpful, quick to respond to queries, professional and friendly. The photos taken by Pat Robson's photographer were beautiful and the team took every care to make sure I was happy with the launch dates, photos, sale price, viewings etc. I would definitely recommend to anyone :

Efficient and friendly service received, special thanks to Amy and Kate, good communication throughout.

Made my house buying experience much easier. Amy was lovely and pushed our solicitors when we were having no luck contacting them. Helped get the sale through as quickly as possible. They were also better than previous estate agents for my rentals in the past

Purchasing a property would usually be quite a stressful event but the team at Pat Robson really do make a huge difference being extremely helpful in making the entire process far easier. It was an absolute pleasure to deal with both Kate on securing my property purchase and Amy Rodgers who is a first class, highly efficient Sales Progressor. Both were extremely professional, responsive to calls and emails and always responded with updates. A huge thanks to both ladies for making my property purchase a pleasant experience! Thank you!

Attempting to buy a property can be very stressful, particularly when there are other extenuating circumstances such as employment commencement dates, and tying these in to the property acquisition deadlines. I found Pat Robson very accommodating and responsive in their replies to queries I had, and found their responses very timely. They also understood my needs to acquire the property as soon as possible, yet ensured all proper processes were followed.

They liaised with solicitors on our behalf to ensure things ran smoothly, resulting in my acquiring the property in a good timeframe. Special thanks to Amy, who we dealt with most, and the team for the housewarming card as well.

We recently purchased a property being marketed by Pat Robson at Axwell Park. A big shout out personally to Amy Rodgers at PR&Co who was brilliant! A big thank you also to them in the support they gave us in working to a tight timeline and doing everything they could to make it happen on time.

I recently purchased a property using Pat Robson's estate agents in Newcastle. I found them to be friendly, helpful & professional. The agent that showed me around the property was, very informative & had a good knowledge of the property & surrounding areas. Tom Collard was extremely helpful, in keeping me updated throughout the process & helping to move the process forward as smoothly as possible! I am now in the property & would definitely recommend & use their service again as they took the stress out of the whole experience!

I used Pat Robson to sell my flat. The process took quite a long time, as there were ongoing complications and the property itself had tenants and was in a managed complex. Pat Robson, and especially Tom, have been instrumental in the sale of my flat. They kept me informed throughout the process and worked very hard mediating between solicitors. They looked after the tenants, and ensured they were informed as to what was happening at all stages. An exceptionally professional and personal service and I will DEFINITELY be using Pat Robson, if needed, in the future.