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Kinleigh Folkard & Hayward With 60 London-wide branches and ten market leading business divisions, we offer specialist and impartial support across a wide range of services. We put service at the heart of everything we do, as substantiated by our five star Google rating*. We sell more homes across London than any other agent, helping hundreds of thousands of clients achieve the right result.

In this new issue, you will find KFH news and the latest insights into the London property market, including an interesting feature on the differences in property, prices and psychology of living north or south of the Thames.
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Our tailored service is designed to optimise the letting and management of your investments. I must admit I did think that finding a good and honest estate agent was pretty much a myth but you have proved me wrong and I wouldn't hesitate to recommend you to anyone and everyone. Thank you for all the advice, support and hard work from all involved with our recent remortgage process.
Our 60 London-wide branches bring hundreds of properties to the market each week, giving you more options in areas you may not have considered. We put service at the heart of everything we do, as substantiated by our five star Google rating*. We sell more homes across London than any other agent, helping hundreds of thousands of clients achieve the right result.
It's one of your most important assets, which is why we send a real person to value your property. Our 60 London-wide branches bring hundreds of properties to the market each week, giving you more options in areas you may not have considered. We put service at the heart of everything we do, as substantiated by our five star Google rating*.
I have found the level of service and support provided to me throughout this process by KFH to be of an excellent standard. We really appreciate how convenient everything was from viewing the property to moving in. KFH has been the best agent we have come across by far. We've appreciated the effort you've put in to getting the deal done and making it as painless as possible.
Reviews (12)
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Imogen Farrington
Jun 21, 2022
Fab service and an easy and quick journey from offer to acceptance. Special shoutout to Ben Watts who helped my friends and I find our dream place :
Samar Singh
Jun 12, 2022
I have used KFH for over 20 years and never been disappointed. They have very helpful staff and always provided sound advice regarding renting our properties. I have dealt with Morgan in the Lettings department on quite a few occasions and she is always polite and helpful in dealing with any requests and promptly responds. They also keep me updated with any changes to rules and regulations regarding the property market.
Haddijatou Touray
Jun 08, 2022
Amazing service. Morgan Burke MARLA has been really great and efficient.
Melanie Newbould
May 31, 2022
I have recently had a change of tendency in my flat, managed by Kitty Burke. This went very well and there were no problems. I was very pleased with the service I received.
Giulia Nicola
May 24, 2022
We would highly recommend Med and Heather to anyone who is looking for financial advise. They are proactive, reliable, trustworthy and very knowledgeable about the whole conveyancing process. They assisted us twice and also advised lot of our friends who were able to step on the ladder thanks to great mortgage deals. We are very grateful to them
Carloni Carloni
May 15, 2022
Kirsty and the whole lettings team have been extremely helpful and professional during the process of moving to Clevedon Court, SW11. I would recommend doing business with this agency over other corporates which might lack of such personalised and high level of customer service and care.
Callum Douglas
May 13, 2022
James was incredibly helpful in arranging our mortgage, and we are so appreciative of his help. Throughout the process he was in touch regularly and always happy to answer our questions, keeping us updated with developments as and when they arrived. I would certainly recommend both his and KFH's services.
Mimi J. Brooks
Apr 24, 2022
This company is absolutely disgusting! Talk about discrimination. I'm currently not working. I took time off so I can recover from major illness and aim about to have 3 major surgeries and need to recover. I'm paying myself a salary from an account I have money in that was saved for a rainy day, there is enough to last about 3 years and way before then, I'll be back at work.

I'm also disabled. Just an FYI. I've just been told that I, just people like me, would need to pay minimum of 6 months in advance, is start paying rent after 2 or I would need a guarantor. I have about 1k more going through my account per month than my fiance does. It's beyond disgusting that this company discriminated people in this way. I will be reporting this on all social media platforms, emailing the company to my local MP and CAB and may contact papers. This discrimination must be stopped.
Imogen Allard
Apr 03, 2022
Disgusting estate agents. We were due to purchase a property that what being sold by this estate agent and another - we had our offer accepted through the other agent, we were about to exchange with contracts done and all fees paid for. This estate agents have then continued to market the property on the sly, whilst knowing we were paying the fees that come with purchasing a property and would be completely screwing us over.

They claimed the offer came in from a viewer from before us, which is not true at all. Absolutely disgusting that they support this sort of behavior just so they can get a cut - yes this is all legal, but that doesn't make it right at all and I would never want to transact with these morally incorrect people.
Richard Couldwell
Feb 04, 2022
Great service as always! Very impressed throughout the process. Between the team, Darren, Olivia and Jack at the Crofton Park branch it felt like they brought certainty in a slightly unpredictable market. Each of the team acted with professionalism, and impressed at the people they managed to get through the door before the listing went live, and how they conducted viewings (we have house cats). We managed to sell within days, at a good price, and our buyers were a dream, Darren made the sale of our property a seamless stress free experience.
Simon T.
May 19, 2016
MONEY GRABBING [email protected] Arranged a viewing. Got cancelled at last minute. Was promised a discount on fees if I still took it after another viewing. Paid 656 for tenancy and referencing fees plus some of the deposit. They tried to tie me into a 15 month contract with an option for the landlord to increase rent mid contract but couldn't tell me by how much as that would get decided later. Finally, my mums social services care didn't come through so I've had to stay back there.

I told them this and they have said they will keep all of the money. Despite them having over a month until the old tenant moves out so they have plenty of time. I even said they can have the tenancy fees and the referencing fees. Just give me back the deposit as the landlord won't see that it will just go straight in their pockets as well as the other charges. Nope. they are not having it. Crooks!
Esther
Jan 22, 2015
I used KFH to let my property at short notice when I went abroad. The whole thing was a nightmare from start to finish. They failed to perform many of the services in the contract and I even had to fly back to the UK to sort things out myself due to their incompetence. I asked for a refund but they insisted that there was nothing wrong with their service.

Luckily the judge agreed with me that the service was "poor" and awarded a refund of the management fees, plus compensation for mental distress.

Unfortunately he was not able to refund the letting fees due to a clause in the contract, but he did indicate that this might be an unfair clause within the meaning of the UTCCR (Unfair Terms in Consumer Contract Regulations). Someone needs to test this in court so come on people, if you're fed up with rubbish service, don't get mad, get everything!