The data provided here is based on local property price changes as provided by Land Registry and do not take into consideration improvements made to the property or current local market trends. These are not to be relied on for property sale. We strongly recommend you to book a valuation with your local property expert for a professional valuation of your property.No sale information is available on this property, so the valuation is based on the nearby sales of similar properties. Please select multiple date and time slots for your valuation appointment.
Services
We are proud to say that we are one of the area's leading estate agents, and we have built our reputation on the tried and tested values of good service and great advice. We have been established in the area for over thirty years, but that is not to say that we are rooted in the past - we employ industry-leading techniques, on-the-ground insight and innovative technology to help you reach your property goals. We are the only agent in the area with specialist, director led departments in Estate Agency, Property Letting & Management & Land and New Homes.
John Lay has been an estate agent his entire working career, with brief spells in Penzance and Helston before making his mark on the Falmouth estate agency market. John's 30 year experience in Falmouth is unmatched in estate agency with an innate understanding of the local market place, centre to his involvement is his interest in his customers both old and new.
Over our 30 year history we have built up an extensive network of connections and memberships and are proud to be affiliated with the leading names in the property market. We are the only agent in Falmouth to be an exclusive member of The Guild of Professional Estate Agents and also associate with various other regulatory bodies, ensuring that we are always at the forefront of the property industry in the South West.
We are very happy with the overall service. We received prompt feedback from Potential Buyers. We especially appreciated that you came to take a new round of pictures and we believe that was very successful. Finally, we really appreciate Tracey's involvement, she was fantastic! Very helpful and knowledgeable.
Reviews (10)
Rich Pearson
Nov 20, 2021
Robert Malloch
Jul 21, 2021
Robbed my Student son and his House mates part of there Bond for Carpet Cleaning despite an agreement that we would Travel down to Falmouth and sort it all out ourselves. My wife spent a whole Day with a Top of the Range Carpet Cleaner getting them to a better standard than when they moved in. The Landlord came the next morning and was very impressed stating that there were no issues.
Despite this Hannah Reddy sent a Mail out late in the Day stating that they were sending contractors in the following morning, then became uncontactable as she had the following Day of. My Son and his fellow Housemates have now been informed that the money will be deducted from the Bond ( over my dead Body). Again a case of ripping Students off. Shame on them.
Despite this Hannah Reddy sent a Mail out late in the Day stating that they were sending contractors in the following morning, then became uncontactable as she had the following Day of. My Son and his fellow Housemates have now been informed that the money will be deducted from the Bond ( over my dead Body). Again a case of ripping Students off. Shame on them.
Beryl Richards
Jun 04, 2021
Pip Cartwright
Mar 16, 2021
The whole experience has been first class. John Lay valued the house and clearly had a very good understanding of the local market, achieving nearly 6% more than the next highest valuation. All the staff were friendly and on the ball, proactively making sure that all parties were moving in the right direction throughout the process.
Mandy Peck
Feb 27, 2021
Vanessa Syme
Jan 11, 2021
Deme, Natalie and Alistair have been amazing from start to finish in helping us find a rental property in Falmouth. They took the stress out of finding a place in this crazy market! Alistair found us the perfect property and we were accepted within 24 hours. The service provided has been faultless and more than anything the team are all so lovely, friendly and professional. We would highly recommend Heather and Lay and definetly plan on using them in the future. Thank you!
Patrick Green
Dec 23, 2020
We were stuck in an uncertain housing situation (landlords were selling the house we lived in) and Heather & Lay worked with us to find a 9-month rental that met all our needs (furnished, dog friendly). They told us about the place and arranged a viewing before it even went on the market! We have not moved in yet (can update review if needed), but so far our experience has been very positive and professional.
Polly Strauss
Jan 18, 2020
Great service from Mark Green and the Team at the Penryn office. Mark took us through all the steps of setting up our cottage to rent and explained everything clearly. Huge amount of local knowledge and a professional approach which ensures the let will work well for tenants and owners. All queries dealt with speedily and effectively, with some great local contractors. Ongoing communication has been excellent. Can't fault the service. Thank you.
Gill Garratt
May 03, 2019
Excellent customer service and support for Landlords. Very swift at finding new tenants & helping & advising to prepare the properties. Receptive to our requirements & flexible in promotional material. We have fully serviced management & have been with H & L now for over 4 years & impressed how they find suitable tradespeople at reasonable prices to address any maintenance issues. Would highly recommend.
Miron Quick
Dec 13, 2018
As tenants for more than 10 years with Heather and Lay, i can't speak too highly of the service that my husband and I have received during that period. Every member of staff that we have dealt with has always been extremely polite, kind, helpful and supportive. We are fortunate in having a very good landlord and the team has been instrumental in ensuring that the property is well maintained and that safety measures are in place for his benefit as well as ours.
When I report any maintenance issues, they are acted upon immediately and the comparatively new online reporting system has proved extremely effective. Without doubt, Heather and Lay have been the best letting agents we have ever had dealings with and I would have no hesitation in recommending them.
When I report any maintenance issues, they are acted upon immediately and the comparatively new online reporting system has proved extremely effective. Without doubt, Heather and Lay have been the best letting agents we have ever had dealings with and I would have no hesitation in recommending them.
