Cornwall Homeseekers

I wish I had read their reviews before interacting with this company. I saw a flat, shown by Karen, fell in love and immediately expressed my interest to take the flat. I offered my deposit. But i was told to wait as a viewing that happened AFTER me accepting the flat, he wanted to think about it 1st. I sent a text and called to understand why and I was told that she would get back to me. 2 weeks late, still waiting to hear back I would steer after clear, it is possible prejudices were at play. In response to the agent response below. The replying texts are signed off "Cornwall Homeseekeers"

Following the recent high winds, the boundary fence was blown over, giving concern as the neighbours dogs could now escape. Following a quick call to the office, the contractors were friendly and created a real professional repair, many thanks to Jason, back in the office for organising it.great job thanks.

I rented a property from Cornwall Homeseekers for 18 months which was much more affordable than other properties viewed, accepted pets, and was also bigger than other properties viewed for a more expensive rental price. The staff are extremely friendly and helpful, particularly being very cooperative when moving out and our house completion didn't go through in time.

I found Cornwall Homeseekers much easier to get hold of for property maintence issues than larger letting agents and no nasty suprises at check out with petty damages being discounted from the security deposit than the same larger letting agents. Would definitely recommend and thank you for a great tenancy!

I've just come to the end of an almost two year rental agreement on a lovely, really good value Truro property originally managed through Cornwall Homeseekers. I've been generally impressed by their courteous and friendly service and the helpfulness of their staff. I'd like to give a special 'shout out' to Jason Smith, the member of the team with whom I've had the most contact, from first showing me around the property to speedily finding new tenants to take on the rental agreement when I needed to move on a couple of months early. Thanks so much, Jason and everyone at CHS!

I have had the pleasure of being both a tenant and a landlord with Cornwall Homeseekers and have always found them extremely helpful, courteous and full of useful information. They have always responded quickly and efficiently to any enquiries I have made. It was also a pleasure to find a letting agent with a sense of humour! Thank you especially to Jason and Nick.

I have been renting my property with Cornwall Homeseekers for over 10 years. In that time I have had good and bad tenants, but in every case the situations that arose were dealt with the utmost professionalism and duty of care. I put my faith in Cornwall Homeseekers as a letting agent and they have delivered on both their contractual obligations and my expectations. Each time the property has become vacant we have been advised on appropriate works which have consequently led to the house being re-let almost immediately.

We are renting a house through Cornwall Homeseekers and have found them excellent in the whole process from the initial viewing through to the management of any issues that have come up with the property. Any problems we've had with the property have been dealt with quickly with follow ups to ensure they have been resolved to our satisfaction. I would recommend Cornwall Homeseekers to any prospective tenants.

As a landlord I make a great effort to keep my properties up to a high standard for my tenants and to be responsive to their needs. So it was important to me to find an agency which shared those values and gave both me, and my potential tenants, a good, professional experience which demonstrated what their expectations could be when living in a house I owned. I found Cornwall Home Seekers to provide an exemplary service all round, quick, efficient and knowledgeable in a difficult job. Warmly recommended.

Communication with Cornwall Homeseekers was non-existent from the beginning. Multiple emails received no reply to this day. Calls were all met with the impression nobody knew what was going on. Despite lots of prompting, the property I was interested in was rented before I could view it as the whole process of getting an appointment was so bungled.

Still haven't seen it. Wouldn't take it if they gave it away. Gave them 10 minutes leeway on an appointment, maybe they were stuck in traffic. After calling they again say they'll ring back, nothing. Finally someone arrives to say that not only can we not view the property as it wasn't arranged with the tenants, but the property has been rented already.

The viewing was arranged a week in advance. At no point were we informed about any of this. Both had to take a day off work to be messed around. On a related note, if anyone at Cornwall Homeseekers has any pride in their job or any care for customers, if you want someone to do this job better than these guys I saw a bird on TV using a twig as a tool the other day.

We were Cornwall Homeseeker tenants for 18 months. They were always happy to help and dealt with problems efficiently. For example, when our oven broke they jumped to the rescue and arranged for an engineer to fix the problem within 48 hours. I would highly recommend Cornwall Homeseekers for tenants.

We spent the better part of four years renting from Cornwall Homeseekers. The property we lived in was not fit for purpose. The roof leaked at the back of the house through a light fixture, and there was such a mould problem that we had to throw out many personal belongings. At no point did Cornwall Homeseekers address our concerns. When we did move out, it took us months to get our deposit back, with one employee being particularly difficult. Dealing with Cornwall Homeseekers was consistently frustrating. I would recommend looking elsewhere for property rental.