Jones Michael & Co

I find Michael Jones to be very friendly and helpful estate agency I have dealt with. Would absolutely recommend them. To Elise for giving me a second chance to view this beautiful flat and because of that now I have found my home. Big thanks to Lisa who has always responded to all our queries promptly and generally just been a delight to communicate with. She's professional and always happy to help.

Oliver Strotten handled our sale professionally and his pricing input was valuable. We were always able to speak to someone in the office even when Oliver was out.

Would highly recommend Michael Jones and Bacon in Lancing and in particular Gary Evans, who, after a prolonged and occasionally very challenging purchase remained calm, helpful and always optimistic about finding a solution to suit the vendor and myself. We got there in the end Gary and in no small part, that was down to you, thank you.

I dealt with David Marsh Briefly in person and over the phone. He is an asset to this company, professional and clearly works for both the leasee and letter.

If there was 10 stars then I would give them that. What can I say. Very professional, .very friendly and got me there in the end. If I was buying or selling in the area again I would definitely go back to these. Thank you team.

Highly recommended! I am very pleased with each and every step with renting my current flat: all the steps are very organised, well documented, all the details are there, way beyond my expectations. Lisa, Harry, Ella and Lucy have been very helpful. Massive thanks to Lisa who helped me throughout the whole process of renting and solved all the issues for me.

Michael Jones have been absolutely OUTSTANDING! It's so refreshing to find a letting agent that are really friendly, kind and efficient. I wish all companies were as lovely as these folk. Lisa, Lucy, Becki, Elise and Harry have all been so soooo helpful and accommodating in finding us our perfect home. It was all processed quickly and smoothly and Lisa, Lucy and Becki worked hard to make it all happen for us. Thank you so much for all your amazing help! You're the best!

Very good experience in a swift re-letting of a flat. Prospective tenants were found quickly and the whole process was highly efficient. We were kept informed every step of the way and arrange a speedy handover to the new tenants. A big thank you and well done to Harry Moreland for keeping close contact and expediting this to a satisfactory conclusion.

Jane Tomlinson at Michael Jones & Co has been amazing throughout our process. There's been a lot of up and downs but she has constantly kept us updated and in the loop and communicated with all the right areas to keep it moving along. She's definitely helped make the process better for us and we've really appreciated her work on our sale.

I bought my property and rented it out through Michael Jones, all in the space of a few months whilst living abroad, so I was extremely reliant on consistent communication via email or phone calls. The service was amazing from all of the team that I dealt with, who clearly communicated with each other and understood my needs. Very professional, extremely competent and come highly recommended. Thank you all so much, but my special thanks goes to George Waring and Harry Moreland for all of their help and patience.

It's hard to write this review, because really all the companies that I dealt with when moving here weren't all that great. The prices were fairly decent for their fees, but they just nickle-and-dime you everywhere else along the way. If you want to renew your lease, well then pay us more money. For what, exactly? And I did pay the fees for them to inspect the place when I moved in - and some things were not in working order when I moved in. Additionally, the things that I asked them to fix, they didn't fix.

The place had mold all over the ceiling near the bed. I asked to have that taken care of - it was not. The electric shower was NOT working when I moved in - which was painful at best (cold showers in England? NO thanks). They could have figured that out if they had actually done their job, and inspected the place properly. Even the guy that came to fix it wondered why it hadn't been taken care of prior to my moving in.

The shower was all stopped up when I moved in as well - yet another thing that I had to take care of on my own. And after paying them to do it? Unacceptable. Finally, the place was not clean when I moved in. The agent acted like I was to blame for having high expectations. But I think that if a place has hair and dust all over, it's not clean - regardless of level of expectations. Also, there was goo in the fridge, and the freezer was filled (and still is) with freezer burn.

I can hardly get anything in that freezer. I did do some work to get some of the ice out - and this was even noted on the check-in paperwork. Why didn't you fix it? I just get so annoyed when I think about this stuff. It's so half-assed, and I don't understand why one doesn't take more pride in their work. Alas, MJ does not. The change-over of electricity and water were painful b/c my flat had been listed as a business, rather than residential - that was extremely annoying.

It just would have been nice had MJ known that, and either taken care of it, or warned me that it was going to be so painful. It took months for me to get the electricity figured out (also b/c EDF stinks). Overall bad experience, and I would not use MJ to help me find a flat again.