T M D Properties

Terrible client service on the phone for the flat in Booth Road, London, E16 2FX. Was not sure at certain point if the agent really wants to let the flat or no!

Went to do a viewing and was waiting 25 minutes for the Agent. Ended up being shown the flat by the current tenant. Tried to call the agency to put in an offer and was cut off 3 times before getting to someone, only to be told I couldn't because I there wasn't an agent at the viewing. Waste of time, in my opinion.

Is this the worst estate agent in London? Call, 3 minutes of Muzak, then an an answer, totally noisy line, no we don't speak to customers you need to email. Do they want to sell houses? Obviously not!

Terrible service. After making an offer on a property but with some special requirements (which weren't actually very 'special', just comments on how I'd like the planned renovation to look) DPR messed me about for over 2 weeks passing incorrect information backwards and forwards to the landlord and the contractor. Responses were slow and badly communicated so we were all in a muddle.

Finally at the end of 2 weeks when the communication was straightened out they informed me that the property had been let to someone else, meaning I now have only 3 weeks left before my current tenancy ends to find somewhere else. What a bunch of cowboys - don't trust this company at all.

I have used Docklands Prestige for over 10 years as a landlord and always been impressed with their professionalism and speed of response Tenants have advised me that any queries have been dealt with promptly

Distinct lack of customer service! Contacted them via telephone and after enquiring about a property, he advised I make an enquiry online, without allowing me to speak or even inform him of the nature of my call- he then hung up, whilst I was attempting to speak. Very unprofessional and arrogant. Avoid!

We were tenants at one of the properties they managed and although the flat was cheap because they marketed it at a low price - which was a plus for us - the management wasn't great. We had to chase them a lot to get a response to our deposit return and they were very late sending out paperwork for the renewal - in the end they didn't send it at all so we decided to move out of the flat instead. Once we'd moved out and were no longer tenants they became quite rude.