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Vantage Property Vantage was established in 1992 with offices in Docklands, Harrow as well as in Shanghai. As specialists in the chosen field of property management, we offer a world class service to our clients, ensuring that their property investments are professionally managed in an efficient manner. Being both a member of the National Association of Estate Agents(NAEA) and the National Approved Letting Scheme(NALS) in the UK, Vantage adheres to a strict code of practice so that you can be confident that you always receive the right service at the right time.
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Our experienced sales team will guide and update you throughout the process from the point of valuation all the way through to completion. We would also regularly communicate with solicitors, agents and other parties involved in the chain. As your agent we will arrange everything from marketing your property, sourcing reliable tenants, reference and eligibility checks, through to preparing tenancy agreements, property maintenance management, rent collections and rent reviews allowing you total peace of mind and reliable rental income.
Descriptions of the property are subjective and are used in good faith as an opinion and NOT as a statement of fact. Please make further specific enquires to ensure that our descriptions are likely to match any expectations you may have of the property. We have not tested any services, systems or appliances at this property. We strongly recommend that all the information we provide be verified by you on inspection, and by your Surveyor and Conveyancer.
Reviews (11)
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Athira Mohan
Mar 05, 2022
Worst experience with the team. Every day ended up calling the team to enquire about a property. After more than a week, one fine day when i lost my patience, i was finally told the property is not available and given to someone else by some other colleague. Very bad experience.
Baxta Backs
Dec 23, 2021
Honestly I don't know where to start. They speak to you like you are not human. Telephone manner and service is awful especially the director of the business. I highly recommend you to avoid (unless the property isn't managed by them.) I'd avoid renting from them and also renting your property through them.
Chiho Wakatomo
Nov 21, 2021
Critical: Responsiveness I haven't received my deposit yet since I left the flat 3 month ago. No one reply me although I caontacted again and again. I am worry I may lost 2800 I hope they return my refund safely soon.
Jaxon Durham
Jun 12, 2021
Very rude and straight up discriminated against when enquired about a property which is located on the 2nd floor above my current address. My current is 300 more than the property up for rent. Never have I missed a rents payment or had any issue with my current landlord but due to receiving part UC as I'm a single parent and only working part time. Wasn't even given a chance to discuss without being told no I wouldn't be accepted for this property. Disgusting customer service and very unmannered. I have always worked full time until now and have deposit and 2 months rent upfront that I can pay but still I'm deemed not worthy enough for this property!
Luke D.
Apr 16, 2021
Critical: Professionalism, Quality, Responsiveness Disgusting customer service. The people who answer the phone have no manners and they treat you with no respect at all. They are incompetent people who probably think they are smarter than you.
Emily Brown
Nov 27, 2020
Disgusting customer service. Keep repeating "someone will call you back". It's been weeks and nothing happened.
Gherasim Iulian
Nov 16, 2020
Thank you Collin, was really nice dealing with you, highly recommend .
Krug
Oct 12, 2019
Ladies and Gentlemen! Please attention! Always read very carefully the contract holding deposit with vantage agency and all the papers, don't leave they make you rush. Put attention in ever single word of papers they send to you.
Vinay P.
Sep 28, 2019
I have a similar experience as other unhappy customers here; they don't miss any opportunity to suck money out of tenants. The landlords they deal with also seem to be in the same boat, unfortunately. Only tip I can give is; for any services (maintenance work, end of tenancy cleaning etc.) just go with the party they recommend, or else they are going to be dissatisfied, no matter the quality of the work done. You might pay a bit extra in order to keep your peace of mind. Learned the hard way.
Vishal Kumar
Mar 09, 2015
Excellent customer service. The team is very prompt in answering to the queries especially Raymond Cheung. He is prompt, courteous and is well informed about the real estate market. The agency fees are also very economical unlike few others in the market. would highly recommend Vantage services.
Aba Parent
Oct 03, 2014
Please please please stay well away from these people. They expect you to pay rent and not touch the property. Stay well away if you have kids as they don't allow for any fair wear and tear. We had the property professionally cleaned as requested which they then deemed to be "not up to their standard" and deduced 200 off our deposit. Absolutely disgusting! Worst agency ever.