Jones Robinson Ltd

Toyah and Jo were so helpful during the sale of our late parents' house. Very hardworking and professional, but also helpful and reassuring when things didn't go as planned. All fine in the end. Thank you for making a difficult time much easier.

Thank you Toyah, Jo & Carrie, your help and advice have been brilliant, nothing was any trouble. Jo got us the best price for our old house, and Toyah had so much patience with my constant panicked calls. we love our new home and can now go off on our hols relaxed and looking forward to all our exciting plans.

Just want to thank the guys at Lambourn Jones Robinson. Jo and especially Toyah have been amazing, keeping me up to date with my sale progressing and chasing people up when needed. Highly recommended them.

I have just sold my house through Jones Robinson in Lambourn. Jo, Toyah and Clare were incredible to deal with! So friendly, supportive and professional. Great communication and they made the whole process of selling a breeze! I will certainly use them again and highly recommend them to anyone buying or selling in the area.

Great job with Jo and Toyah handling our probate sale complicated by our not living locally. Very communicative, responsive and dynamic and dealt with all the challenges as they arise. Well done.

A pleasant experience with all members of staff at Jones Robinson throughout both the exchange of correspondence and viewings of properties. I had a multitude of questions which were always answered, even if the girls in the office had to go away and research the response. This also goes for questions that crop up after the conclusion of sale, ever so helpful when you are new to the area. Finally, thanks for the bottle of gin girls; a good touch when you move in and the cupboards are bear!

I had the pleasure of viewing the most stunning house with Claire yesterday. I have had a lot of experience with estate agents and I can honestly say she was the best, completely natural, super friendly, not pressurising and made the whole experience very enjoyable, if only every agent was like this! I would predict that all the other sales negotiators here would probably be exactly the same, also they provide a fabulous video on the online particulars which is so helpful, most agents videos are just reproductions of the photos but this is a walk around one showing all different angles of every room and the gardens, genius, why isn't every estate agent like this? Well done guys

We can't thank Toyah and Jo enough. They were professional, polite and very helpful. They took time out over the Christmas period when they should have been spending time with their families to sort issues out. Thoroughly recommend them. Thank you again and we wish you all the luck!

Hello. I don't often write reviews but sometimes am compelled to do so when the service warrants it (good or bad). We met Clare Black whilst she was working at the Lambourn Branch, she was extremely approachable and quite frankly a joy to go through trying to purchase a property in such difficult times, at no time did she put any pressure on us, despite being extremely busy with other customers and would answer and return missed calls promptly and in fact he gave us support and friendship without losing any professionalism.sadly, we was outbid and the search continues. Clare has now moved to the Newbury branch, where I am confident I will meet the same standard set by the Lamborne branch. Jones Robinson Estate Agents, IMHO are doing a brilliant job and giving estate agents a great name We would highly recommend Jones Robinson Estate Agent and they should consider themselves to be very lucky to have her as part of the team.

I would also like to add my personal thanks to Jo and Toyah in the Lamborn office who were always friendly and helpful and even knew the address of the house I was trying to ask about via my awful description, even if I didn't. I feel confident these ladies will try their very best to find me a home.

We used Jones Robinson Lambourn to purchase our first house and we could not fault them. Jo and Toyah have been extremely supportive throughout the journey and have provided constant feedback and advice to us. Highly recommend!

I would like to thank so much Jo, Toyah and Claire for your incredible help with selling our propert. You are doing great job and I wish you all the best in the future. Bless you and thank you once again! Pawel Dagmara Henry and Gilbert You are the best!

The best estate agents we have ever dealt with - very friendly, helpful and responsive. Thank you so much Jo and Toyah for helping us buy our first home, you made the process feel so easy and exciting.

Jo, Toyah and Clare are the best, most supportive estate agents I have ever dealt with. I was having a very difficult time in my life and was very stressed and the team helped me manage, found me a buyer quickly and have supported me in moving on in my life. Honestly I can't recommend them highly enough - they have been brilliant every step of the way and the fee is worth every penny! Thank you all!

Jo is very excited to advise, assist and cleverly sell or find you your property Recommend

We have just bought & sold through the Jones Robinson team in Lambourn & I could not have been happier with the service we received. Having worked within the property industry for over 18 years, I have high expectations & they did not disappoint. They made us feel so at ease with their professionalism, friendly matter & knowledge of the local market.

Nothing was ever too much hassle & they really do go above & beyond. They made the whole process so stress free & I appreciate their efforts & approachable natures so much. Jo, Toyah & Claire are amazing & I cannot stress enough how fab they all are. We are very happy vendors & purchasers. 5 stars!

I recently used Jones Robinson estate agents of Lambourn to sell my house. I cannot begin to say how absolutely brilliant the staff are. Jo, Claire, and Toyah are a credit to their industry, their level of professionalism is second to none. All are extremely well aquatinted with their jobs and only a fool would ignore the advice they give. From the start of the process of selling to accepting an offer was about 2 weeks, during which time they made everything incredibly smooth and stress free. I cannot thank them enough, 5 stars all day long.

Jo and Toyah at Jones Robinson Lambourn are a cut above all other local agents. Jo has an unsurpassed level of local knowledge and gives an honest valuation to sell the property. She would rather do this and lose the business than give over inflated expectations to obtain the business like so many others. She always answers e mail without delay. Toyah is wonderful at showing the property and has an uplifting personality with great enthusiasm. She works hard to see the accepted offer through to contract stage. They make a great team and are in a league of their own.

Just finished most of my unpacking and wanted to say a HUGE thank you to the amazing ladies at Jones Robinson Lambourn who helped me move last month! What a fantastic team! From the first time I met her, Jo was sensitive and understanding about my situation (going through a divorce), which is why I chose Jones Robinson as my agent. Toyah was a little ray of sunshine every time my young son and I saw her and she was very speedy with all my queries and paperwork and emails / texts etc. Carrie was extremely helpful and a super lovely lady to meet us and our viewers on viewing days. Jones Robinson Lambourn was definitely not the cheapest, but I feel like I absolutely got value for money and the Lambourn team really helped to get me through the worst time of my life. Thank you ladies!

We have sold and purchased recently through Jones Robinson. Jo and Toyah are fantastic and have treated us with an open, personal and professional touch. There local knowledge is absolutely fantastic. I would recommend them to anyone looking to sell or buy in the area.

From the tenant side, they're awful. Take days to reply to emails and phone calls regarding basic items. We've gone three weeks with a broken washing machine (which was easily repaired within an hour), and now over one week and counting without showers. Imagine if there was actually a true emergency, such as broken pipe! In that case I'm quite positive even the owner would be un- pleased with the long wait time and the resultant damage.

Half the time our manager is away on holiday, with no recourse to contact another manager in the office. I'll of course adjust rating if they improve, but I'm not holding my breath.