Martin & Co

We used Martin & Co earlier this year to sell our home and would not hesitate to recommend them. Given the good experience we had, we have recently purchased a buy to let property and have placed this with them too.

Amazing agents, fix problems quickly, always reply to emails and have done everything extremely professionally. Agents / landlords get a bad reputation in London but I've found M&C to be the best I've dealt with in years.

Management of the apartment has improved markedly in the past few months.

Amazing company to deal with. James and David were extremely helpful. Their knowledge of the local property market is just simply exceptional! Changing agents was the best decision I have made this year. If you are looking for an honest hardworking agency who look after both their landlords and tenants then look no further! Highly recommended!

Very happy with my experience with Martin and Co. Our manager (James) was very hospitable and responsive and has shown a great duty of care in helping us get settled. Highly recommend.

I've dealt with these guys for many years and they continue to impress and surpass every expectation. I have no hesitation in recommending them, and have done so on many occasion.

I have worked with James and David for a number of years now managing property for us and our clients. Always on hand to offer help and advice where required placing tenants. Keep up the good work!

Great property management company. Have used them for years.

Excellent letting and management service. always attentive and available. would recommend for any in or out of country landlord.

Critical: Professionalism The agent we had was extremely unprofessional. She constantly ignored serious maintenance complaints. Her communication was always slow and disrespectful. Due to the terrible experience with our agent we did not continue our stay at the flat.

I don't know if the COVID situation was the reason why, but my experience with them could be sum up like 'slow': I had to insist every time I needed to change deposit amount, update tenant details or fix the house. It's fair to say that my previous housemate was very happy with the same agent. At the end of the tenancy, I had to wait 19 days to get my deposit back. My landlords were the best, so kind and comprehensive, but the process through the agency was quite different.

Absolutely great from start to finish, Cerys was amazing and incredibly patient with helping me relocate from London, and was hugely understanding when the terrible traffic meant I was late for my key collection. Can recommend highly enough! A massive thank you Cerys is a star!

We went to view a property today and we was greeted by Ben Mceneaney from Martin & Co, he was very welcoming, helpful and professional full off knowledge and understanding, answered all the questions we asked, by far the best experience we've had from any estate agents. A real asset to Martin & Co, thank you for all your help.

This is the worst and most unethical estate agent I have ever encountered. From the moment I first contacted them to view a flat they have been a disaster. Not turning up to viewings not returning calls After seeing it I was keen to buy. I said I wanted it and was told no one else was interested. It was shared ownership and I had to be vetted by their financial adviser which I did.

After qualifying and registering with the housing association I was ready to pay the reservation fee and rang up the person at the office and was told she was on a call and I asked to be rung backThis was a Friday. When no call came I e mailed saying please ring urgently. No call. I then received an email on the Tuesday telling me someone else had reserved the flat and it was no longer available When I spoke to them all I got was lies and cover ups from the top down. DO NOT DEAL WITH THIS COMPANY They are dishonest incompetent and totally unethical

My experience with the company was good and i will always recommend them to friends and families who need the services they offer.

After having first hand dealings with this company I would never go anywhere near them again. All they want to do is make money for the landlord as after all if the landlords not happy he or she will go else where and the letting company will lose out. They won't help you sort problems out. They are rude and ignorant and really don't care what you think.

As an example they are trying to charge me for emptying a green and black wheelie bin which somebody has put rubbish in after I vacated a premises I was renting. Correct me if I'm wrong but the council empty these bins....don't they! That's how petty they are when you leave a property. They are so quick to take your money but they don't like giving it back. I'm sure they aren't all the same but avoid Martin & Co in Basingstoke.

The Lettings side of Martin & Co have to balance the competing demands of tenants and landlords to achieve a mutually acceptable, and one hopes, a long term arrangement. I have let my property through Martin & Co in Basingstoke for a number of years and from a landlord's point of view, have found little over that time for complaint. The members of the team, including Property management, have been prompt, professional and committed to providing the best solution for tenant and landlord alike. Having used other letting agents in the past in Basingstoke, I can confirm that there are indeed sub-standard operations out there but Martin & Co is not one of them!

I decided to get Martin & Co to give me some advice on renting my property as I'm a newbie landlord. Andrew came round and took some photos and advised me on many points. I was very impressed with how professional he came across and was very happy that a tenant was found and the property was rented out within 24hrs. The whole process was very painless and i am very pleased with the full Management that they are supplying, will defiantly recommend.

following the sale of our property we asked Martin & Co to assist us finding a bungalow to rent. The market for this type of property is very restricted. I was surprised about the speed that Martin & Co located a property for us and we agreed on the lease and moved in within a couple of weeks after all the required searches were completed.

The speed that Martin & Co communicated with us really helped us to keep the stress of moving house to a minimum. We highly recommend Martin & Co Pontefract and its staff members and found them very professional and efficient

Very happy with Martin & Co. I rented a 1 bed property in Basingstoke and the entire process from the viewing to getting the keys was painless. Lindsey was early to the initial viewing appointment, knowledgeable about the property and a great point of contact throughout. There was never any issue getting in touch, and I was kept well informed (on a few occasions outside of business hours too which I didn't expect).

If I wasn't reachable via phone due to work commitments, I could count on getting an email instead. Really a breath of fresh air in comparison to other estate agents I've had to deal with, and the fees didn't seem unreasonable to me given the level of service. The other folks in the office were great too when I popped in to sign the contract. Really welcoming bunch and they were happy to accommodate me arriving a few hours earlier than expected.

I only wish they'd consider something like DocuSign to make signing the contract a little easier, but you do need to go into the office anyway to do the right to rent checks and pick up the keys anyway so perhaps this is a moot point. Would happily use them again and recommend to friends.