Inter Let

It is good news that the government is finally planning to ban no-fault evictions. I was evicted from a property by Inter-let for no reason (other than the fact that I had to raise a complaint to fix a persistent drain smell). I'm still fighting them for return of the deposit. Rogue agents like Inter-let will soon finally be kept in check!

Eliza is extremely professional and manages everything from viewings over maintenance to end-to-tenancy. She always attended to queries promptly and reliably. Great service all round.

The Inter-Let is the best letting agency that me and my partner ever come across. We were renting from Inter-Let for the past 3 years. Our Letting agent, Eliza helped us through the process and was extremely helpful. She replied super quickly and helped us with any issues we had with the place and arrange for someone to come and fix it as soon as possible. Overall we were very pleased with Inter-Let and couldn't recommend them enough.

We have lived in a property in Cambridge run by Inter-let Property Management. Eliza has been our contact person. She has gone above and beyond with the service she provided. She is not only very friendly, but also very good in communication and responsive. She is a great problem solver and manages the property, tenant, and the owner very well. We highly recommend Inter-let.

We rented a property in the heart of Cambridge through Inter-let for four years. We dealt with Eliza, who had always been very decent, professional, communicated promptly, and dealt with all our queries/property related problems in a timely fashion. The onboarding process at the beginning of tenancy was seamless. Throughout the tenancy, Eliza resolved the property's wear and tear issues promptly.

We found the agency to be highly reasonable in terms of covering the usual wear and tear costs (as per the tenancy agreement) which are usually passed on to tenants, while also ensuring the landlord's best interest. Overall our experience had been excellent, and we have absolutely no hesitation in recommending Inter-let to someone looking to rent a property in Cambridgeshire.

We also highly recommend Inter-let to landlord(s) looking for a professional and trustworthy property agent. Inter-let has the knowledge, the experience and the resources to ensure that the landlord(s) interests are met at the highest professional level.

We stayed for 5 years in a Cambridge property managed by Inter-let Property Management. Eliza was our contact person there, very professional and responsive. We were warned agency relationship could be tricky in Cambridge, but with Eliza we never had any issues, she always made sure we were comfortable and plumbing and maintenance were promptly addressed. Will recommend Eliza any day!

It is such a shame that an independent agent could offer such poor service. I've just completed a 12 month tenancy in a property managed by Inter-let. I've spent two weeks negotiating with James from Inter-let about return of our deposit. There was one remaining disputed item to be resolved (a carpet, max value 200). James has only returned 390 of our 3690 deposit (4 days later than the deadline set by TDS). James stated in an email to me "I am not part of this.

Your dispute or agreement is solely with the landlord and can only be solved with the landlord or the TDS if you go down that route." I have never spoken to the landlord. All my negotiations about return of the deposit have been with James and Inter-let. It is shocking that Inter-let seeks to absolve themselves of their professional duties. I'm not sure what James thinks he is paid for. Inter-let act like a letting agent from the 1970s!

The Inter-Let team are extremely responsive, helpful, and easy to work with. My partner and I inquired about some properties to rent in Cambridge. James and Eliza helped us through the process. They each replied very quickly (even getting back to us on weekends), arranged a viewing also very quickly and easily (even during lockdown), and went above and beyond to help us through the process as potential renters.

In our search for a place to rent, we have contacted multiple agencies, but none have provided such good customer service as they have. If I had the opportunity, I would choose to rent from Inter-Let over to any other rental agency. Their service is the best.

Eliza, who was our lettings agent, was amazing! She always responded to problems so quickly, and got them fixed to a really high standard. She is really responsive by email. She is very reasonable when it comes to deposit issues and wear and tear, etc. She really went well above and beyond the call of duty for me when she searched the whole house (after I'd moved out!) for my missing passport! Thank you Eliza!

I lived in a flat managed by Inter-Let for almost a year when first moving to Cambridge. Penny was very helpful and did an excellent job of managing the property, I've never been more pleased with a letting agency!