Lilicroft Lettings

My experience with Lilicroft was bad. After 1 year into a house where we freeze during the winter because the radiator are too small and they never want to change it, the stairs are really dangerous, I had 2 fractures because I was felt when we took the house it was really dirty and we cleaned. The doors handle all broken the whole house was broken After we moved they want us to leave the house spotless. Luckily we had paper that proves how we took the house. After they try to charge us for some damages, when we show them proves that the house it was like that, they apologise Avoid this agency.

My relationship with Lilicroft Lettings lasted for 3 years. During my period as a tentant, I never had an issue with Lilicroft Letings. They were very helpful and when things needed to be replaced at home they did (eg. washing machine). Therrefore, I highly recommend to rent a property with this family company.

I have been extremely happy in the property rented from Lilicroft and will have no hesitation in recommending them to anyone in the future. I have found this family business to be consistently professional and efficient throughout my tenancy. They have been friendly and supportive as well as proficient and rigorous in abiding by rules and regulations and/or health and safety.

Their inspections of the property were regular, thorough but never intrusive. Besides, they always promptly met my needs as a tenant every time issues arose. Lilicroft's work and efforts were conducive to allowing me to develop a relationship of trust with them supporting me unfailingly during the entire time of my long-term tenancy.

Lilicroft lettings is a family run business with loads of experience, we had the chance to rent from them in two different occasions and it was in both cases the best experience we had with a letting agency. They are accurate, organised and fair in dealing with the customers. They promptly respond in case of need and show loads of care in the properties they manage. If we will ever need to rent out a property of our own in Cambridge we will surely refer to them. 5 stars and no complaints.

Lilicroft Lettings has been our agent from 2017 and I wish we could have met them sooner. They are a local family-run lettings agency that prides themselves in outstanding and exemplary customer service. I highly recommend them to anyone looking for a property in the Cambridge area. They look after not just their properties but also their tenants very well! It was an absolute pleasure working with you all.

From start to finish the process of renting with Lilicroft was been very straight forward, professional and well managed. I would highly recommend using them to manage your rentals.

Me and my partner got an extremely good impression of this small agency. The agent, Stewart, was extremely helpful and informative about the general tenancy agreement terms and even help us with our current one that is with other agency. He was very kind. It is a pity that they have so little properties, we saw for the first time an agency cared that for us as tenants!

We will try to rent from this agency when they have properties. UPDATE: In the moment they got an available property they remember us and offered us a property in case we were interested. We happily rented from them for 2 years. This is by far the best letting agency I have ever seen. We felt very well taken care of. Any time there was something not working they would get it fixed same day or as soon as possible. They even installed a dishwasher when we requested it. If you are considering renting a property with them I would not doubt it!

We have been tenants under Lilicroft Lettings for over 5 years and couldn't have had a better welcome to Cambridgeshire. The service is personal, friendly and professional. We were comfortable in contacting with any queries or issues and always responded to in good time. The paperwork was clear, standards were kept high and we always felt in good hands. I would recommend Lilicroft Lettings to everyone for a straight forward and stress free tenancy.

I have been dealing with Lilicroft for over 2 years now and have been delighted with the service from the start. This is my first rental property and felt rather overwhelmed by the prospect of renting. This family run team have put me at ease, nothing is ever too much trouble and they have always treated my property and tennants with care. Would highly recommend.

Easily the best letting agent I've ever had. Lilicroft were responsive, communicative and flexible for the two and a half years we were with them. This small, family-run business has been a pleasure to work with from the day we first viewed the property to the day we moved out. Their background in maintenance makes them pragmatic and efficient when issues arise (which thankfully didn't happen often).

House inspections and maintenance visits were always preceded by plenty of warning, and were carried out professionally. Feedback was then given promptly and fairly. We were given plenty of warning (and flexibility on dates) when the landlord eventually decided to sell the property, and Lilicroft was quick to offer assistance finding a new place. Could not recommend Lilicroft Lettings more.