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Indigo Property Management Ltd We offer specialist Property Lettings & Management Services, having been established for over 20 years. We are based in Woolwich and cover South London, South East London and North West Kent. Thank you so much! In less than 12 hours we have got the keys, contract and we were ready to move in to our new house! Thank you Faye for your hard work. She is such a friendly person and definitely will help the customers every time they need her! Keep it up guys! We have rented out our house with Indigo for over 12 years now.
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Having been with Indigo since the beginning, Carol remains still very much involved with the everyday operations within the company. With 25 years' experience and having worked across all departments makes Carol's wealth of knowledge indispensable to the company. Pauline has been with Indigo Property since 1997, and has a wide range of skills ranging from all areas of Property Management and Lettings. Recently moving departments at Indigo and joining the administration and accounts team, she is a strong and valued member of our team.
The majority of our lettings result from referral and it is easy to see why. Local knowledge, specialist lettings expertise, continuous staff training to build upon an already vast array of experience, and solid best practice approach for managing our properties means Indigo Property is hard to beat; providing exceptional customer service to both Landlords and Tenants time and time again.
Indigo Property has developed an exceptional reputation locally as the "go to" agent for specialist advice; from assistance with problem tenancies to renovations to almost anything that may help to maximise the return on your property investment. Unlike larger agencies, our registered landlords benefit from an in-house knowledge of not only one, but two MARLA qualified and certified managers, available 6 days a week for one-on-one consultations to discuss and address your specific needs.
Our dedicated lettings staff offer a highly efficient and friendly service. Indigo has a reputation for looking after its tenants. Tenants prefer to deal with Indigo Property than anyone else. When applying for a property, our Letting Negotiators work alongside both Landlord and Tenant, liaising with both parties to agree on the terms of the proposed letting.
Reviews (11)
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Kavita Nishchal
Jun 18, 2022
Worst experience ever. We were traveling to attend a party. Our luggage had been off loaded at Gaya airport only. We had got our luggage next day in evening after so many reminds and call.
Pedro Toledo
Dec 06, 2021
Highly recommended! Good communication, quickly and professional!
Tom Walsh
Oct 29, 2021
Rented a property with Faye as my Agent she was quick and very professional, paperwork was executed with speed and efficiency. Faye stopped at nothing to make sure the property i wanted became a reality and i couldn't fault her or Indigo
Bobbykens
Aug 11, 2021
I called this company several times both via right move and through their actual landline. On all accounts, I'm either pushing 10 minutes to 15 minutes being on hold or they pick up the call to hang up. Absolute rubbish display of customer service.
Simon Rosental
Feb 26, 2021
Many thanks for the great advice and quick assistance, Ms Burton!
Codie Welychka
Jan 06, 2021
My experience at IPM was nothing short of superb! Faye was beyond helpful throughout the entire process. Knowledgeable, kind and very considerate during my time with my property. Would recommend them to anyone!
Norah Hussein
Oct 25, 2020
This agency is underrated, the level of efficiency and professionalism I have experienced for the last 10 months is incomparable to other local agencies. Seriously recommend this Estate Agency. Massive thanks to Rachel, Katie, Pauline and director Carol for your utmost customer service and helpful attitude, you are truly credit to Indigo Estate Agents.
Abdul Patel
Jun 18, 2020
I called in to Indigo Property to ask advice as I was having some trouble with my tenants and was unsure what options were open to me. I am very pleased I did. I met Courteney Taylor who very politely and knowledgably steered me in the right direction. Would highly recommend this company and will defiantly be looking into putting my property with them for management in the new year. What a lovely lady
Retina Films
May 12, 2020
This is the most unprofessional estate agent I've ever dealt with. They are clueless, Rhys who was meant to do a viewing at a property turned up late, unreachable by phone. Embarrassingly he didn't even have the keys to the property and told me to look at the property from outside after travelling over 1 hour for viewing. He was clueless about the property and used the excuse that he doesn't deal with properties and someone else does that who's on holiday yet continued to be my point of contact for the rest of the negotiation.

After 2nd viewing, still clueless and knows no more than I do - tries to get me to make offer all formal and professional when really they're just a poor estate agent with lack of professionalism and communication skills. After sending all my documents and bank statement, I heard nothing back for a few days, then I followed up to be told the property is no longer available! This is after an initial offer was accepted. Waste of time and money, don't deal with them weather you're a landlord or tennant!
Sarah Clark
Feb 28, 2020
My experience with Rhys at Indigo Property Management was first class. I enquired about a selling my property and instantly received a call from the Sales & Valuation Expert, he arranged to come round and give me a free valuation. When he visited my property he gave me a honest opinion on what the current market situation was and how to maximise my ability to sell my house in the most efficient way possible, I had received other valuations from some other agents and had been sold false pretences and my house was also extremely over-valued.

He offered me a tailored sales service package that suited my needs. Throughout the whole process, I received constant updates in regards to viewing feedback and negotiated offers. Rhys marketed my property, with amazing photographs and beautifully descriptive summary on Rightmove and Zoopla. It is no wonder he quickly received an offer that ABOVE the asking price, I was over the moon, the sale has since been progressing extremely quickly with no problems whatsoever and is set to complete at the start of 2020.

I cannot thank Rhys enough for the smoothest sale process from start to finish, his professionalism and honesty throughout has been refreshing and has restored my faith in high street estate agents. If I ever sell again, I will make sure I use Rhys & Indigo Property Management. Thank you very much for all your assistance!
Jay Sharma
Mar 13, 2018
After having instructed indigo property we had to forcefully move our management away from them. I couldn't agree more with the others on here who have stated that they experienced poor inspections and hardly any services proactively provided and the minimum you expect for the management fee. We have a HMO property and checks on communals were either not done or done late.

As for room Inspections they were non existent. Unfortunately we can't even agree with others that there was any small consolation as we found no reason. We felt it literally was a non existent service. The only thing they seemed to be good at when it came to us was pursing the costs for terminating the management agreement early. Despite having spent the year collecting management fees and not carrying out the responsibilities which you would expect a managing agent too All this despite what it seems is the most employed people at an agency I have come across.

I alone had to speak to 5 different people. Emails were not always responded too and phone calls rarely returned. We would not use such an agent again and would advise anyone considering a management agent to fully research and understand there track record and reviews first to know what there signing up too