Fresh Move adopts a modern mindset and ethical approach to property lettings, with an emphasis on clear communication, transparent costs and value-led services. Fresh Move have created a unique product within this thriving and highly competitive market. These intrinsic brand values have anchored Fresh Move's reputation into the property sector as a trust-worthy operator with a commitment to excellence.Regulated by the Association of Residential Letting Agents (ARLA) and the Property Ombudsmen for Residential Lettings (TPO) Fresh Move's clients can be sure to receive professional direction and expert guidance at all times.
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Fresh Move was established by Fiona Gardner in 2006 because as a property owner herself, local Agents were not offering the level of service Landlords deserve. Since then it's been a hive of activity for us to become a leading independent Lettings and Property Management company. The ethos of transparency, consistently good customer service at fair prices has continued throughout the years and is evident in our teams today and has contributed to our growth and landlord and tenant satisfaction.We have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation.
James has had over 25 years of industry experience previously selling IT outsourcing to Her Majesty's Government across the UK for major tier 1 companies such as Dell Computers. James was appointed by his wife Fiona in early 2009 to help facilitate the growth of the business. James's role focuses on operational and service excellence, performance marketing, business process systems, supplier relationships and development of Fresh Move.
Thank you for all your help with this latest letting process. The whole team has been most professional throughout, very helpful, proactive, prompt with all replies and in taking any actions necessary, a real pleasure to work with. I look forward to maintaining my relationship with all at Freshmove for 'next time'!
Fresh Move provides a range of letting and management services based on the experience, skills and expertise of our lettings team. As members of The Property Ombudsman, DPS and ARLA, you can be assured that we have a detailed understanding of the lettings and management sector and will ensure that you are given the best possible service.
Reviews (12)
Sylwia Luczak
Apr 15, 2022
Tsvetelin Yotov
Nov 30, 2021
Documents and Onboarding 6 out of a 5 stars Fresh Move showed exceptional care and went beyond my expectations through the document and onboarding process. Online viewing 3 out of 5 stars They didn't mention the squeaky floorboards on the whole first floor during the online viewing - a potential deal-breaker. In general, I would recommend Fresh Move Lettings as they are an understanding and polite company.
Paul Spencer
Nov 19, 2021
Jacob Paguntalan
Nov 10, 2021
From inquiring up to getting the keys, it was a very smooth process. They responded to my email in a very professional and timely manner, all documents and transactions were done online(this part was the best because it was all digital and easy to do). I am very happy and pleased on the services they have given. I would rate 10 stars if google allows it. Thank you so much and all the best!
Jamie McAllister
Sep 28, 2021
Steve Southcott
Sep 09, 2021
Thank you for all your help with this latest letting process. The whole team has been most professional throughout, very helpful, proactive, prompt with all replies and in taking any actions necessary, a real pleasure to work with. I look forward to maintaining my relationship with all at Freshmove for 'next time'! Thanks again!
Chris Paul
Sep 07, 2021
Neha Raj
Sep 06, 2021
Lesley Pierce
Sep 05, 2021
Ian McLean
Aug 26, 2021
Many thanks to Fiona and Agnese for managing my client introduction. I was recommended by a friend and he wasn't wrong about First Move being efficient, professional and responsive. Whilst other agencies would "put the first bottom on the seat, " the ladies made very effort to sift out the potential tenants that may not have proved workable, and have made an effort to match a client with my property. I was kept updated throughout the process and treated with respect, honesty and courtesy. Thank you very much *****
David Wyatt
Jun 27, 2021
Critical: Professionalism, Quality, Responsiveness, Value Still putting me through hell, 4 years of failings. They would not even act on basic fire safety issues for years, council involved twice already just to make the place safe. Absolute cowboys, I'm with the other guy who they put through hell also, wonder how many more! - I like reviews with photos.
Karen
Dec 05, 2020
This has happen so quickly in difficult circumstances that we are all facing, but I have been impressed with the professional team of the Torquay office. Viewing Property in present times can be difficult but the excellent Penny have done a remarkable detail report. I have been renting property for nearly 20 years, and I have to be honest that I felt at easy and looking forward into moving in my new home and I know that fresh move will support me and be there when I need advice or help. Thank you.
