Cubitt & West Lettings

I chose Cubitt and West due to the passion and enthusiasm Branch manager John had for the property and his knowledge of the market. Communication with the branch was faultless- Marie, Jordan and Emma all were easily accessible, professional and above all helpful. I received regular updates and the online portal was an easy way to see the number of viewings and feedback obtained. I have used cubitt and west before and no doubt will use them again! Thanks for your hard work team!

John and Emma did a fantastic job for me and my partner when buying. Helpful, fast and organised, just how I like it. Would highly recommend them and I am very thankful for all their work.

Truly grateful to John and all the team at Crowborough for the service they provided on the sale of my home. From the initial appointment with John to value and sign up, through to the niggly frustrations that arose to close off the sale, often ably handled by the unflappable Marie, I received nothing but instant, friendly and knowledgeable care and support. Thanks ALL.

Highly recommended John & Jordan and their lovely sales progressor Emma. It got very stressful with the solicitors but John stepped up and went above and beyond to sort out issues and Emma kept me informed the whole way through. When I sell in the future I'll be using them again. What a lovely and caring team. If you are buying or selling with these guys they are so professional and on the ball. It's made me like Estate agents again! Thanks team!

I would like to say a huge thank you to John Marie and Jordan for all the work and support in selling my house. A great and friendly service who were accommodating to my needs and were open in terms of offering advice and easy to talk to throughout the experience which was my first in selling a property. I would have no hesitation in recommending their services and will certainly revisit the team when the time comes! Thank you

After being recommended by a family member who had recently sold through this branch, we contacted them to do a valuation. At first we believed that the estimate was unrealistically high but John who we dealt with seemed very confident. It didn't take long at all for viewings to start pouring in and we received multiple offers, including one at the asking price which we were very pleasantly surprised by.

Long story short, everyone at the Crowborough branch were all extremely helpful and easy to talk to throughout. They answer their phones and emails quickly, help with whatever you can think of and genuinely make you feel like they care about you as a vendor instead of just the commission like a lot of other agents. Highly recommend to anyone considering selling their property.

If I'm completely honest, previously I've not been the biggest fan of Cubitt and West as I always thought they were too 'pushy' as an estate agent. But since dealing with John in the Crowborough branch, my opinion has totally changed! He could not have been more helpful, friendly and professional. He knew the market brilliantly, found us the perfect house and sorted everything from start to finish.

He was always available, took time out of his evenings to show us properties, and generally was all we could have hoped for in an agent. I'm a critical person with very high standards and even I was impressed! Thank you John. You're the best!

We have just completed a very difficult purchase, through this agency, it took many months & lots of phone calls, some of them tearful! Throughout John, Marie & Jordon were always helpful & professional, but friendly too, John went out of his way to help & was more like a friend to us. I cannot praise them all highly enough & would recommend anyone looking to sell or buy to use their services.

John and his team worked really hard from the moment we decided to sell my parents house. It wasn't just John's honest and open sales pitch that made our minds up, it was the portfolio we were shown and the top quality images on the website, as well as the dolls house technology that made us use Cubitt & West. All the communication from Jordan was excellent, prompt and informative. Jacky went above and beyond as well. Highly recommended.

Cubitt & West have been great from start to finish. We had a bad experience with Mansell McTaggart (truly awful, avoid!) and C&W were a breath of fresh air in comparison. I cant recommend the team at Crowborough highly enough. Special shout out to John and Jordan who were always so helpful and friendly and went out of their way to help us. Super responsive, efficient and on the ball. I really felt like they cared and wanted to help. Thanks again guys!

Very pleased and impressed with John, Marie and the team there. They kept us informed throughout the sales process and would have no hesitation to use them again. Would happily recommend.

I can only thank John, Jordan, Marie and Jacky for all their help and support during my recent house move to Crowborough. They gave expert, honest and timely advice which led to the swift purchase of my house. I am hugely grateful for their understanding and sensitivity which helped to reduce the stress completely. They gave a real human touch to the whole situation. I can't recommend John and the whole team highly enough.

Our first encounter of dealing with C & W was arranging a viewing of a property. We dealt with Jordon in arranging & then viewing a property. He is an excellent ambassador for your company. His telephone manner is relax yet knowledgeable, his appearance - impeccable however his professionalism in dealing with us was outstanding. We never felt rushed while viewing, able to answer all our questions we posed & was not dismissive once we said the property was not for us - like some other agents we have dealt with.

He then whenever a property came on the market the fitted our criteria text to advise us, always leaving a number. In my opinion Jordon is a real asset to your company, friendly but not over familiar, relaxed in his approach but professional at all times, knowledgeable about his produced & does what he says he will do e g advising his customers when new property came on the market. So many other agents could learn a lot from this young man. It was a pleasure to have encountered not only your company but a very professional, capable young man.

We bought our Bungallow in crowborough 6 months ago now through Cubitt and West and were very impressed with the professionalism and kindness we were met with at Cubitt and west. The team starting with Marie who showed us around and did the negotiations to Jackie showing us around on further viewings and Trish following up on the solicitors and purchase progress were all amazing.

We were constantly updated with the progress. Also at the end when we got the keys to our new property we had a lovely card and a moving in present which was really thoughtful and a beautiful touch. Will most definitely use this agent agent. Thank you for all your help and support through the purchase process. N&S

I cannot recommend these agents highly enough! The personal and professional service that they offered was second to none - felt like family! John and Marie in particular were exemplary throughout our whole experience and offered just the right level of professionalism combined with a warm, personal touch. If you're looking for excellence, look no further.

John and his team provided a great service throughout the house purchasing process. Any query no matter how small was dealt with in an efficient and timely manner making our move all that more easy. Marie deserves special mention and was a pleasure to work with.

Thank you to John Furber and the whole Crowborough team who have been a pleasure to deal with. John went out of his way from the outset to be of assistance and the whole team were professional and thorough, throughout. They could not have been more helpful and always kept us fully in the loop. This was also true of Garry Wheeler (the sales progessor) who was most diligent and made sure things were constantly chased up, to achieve a quick sale.

The whole selling process took around 14 weeks which is most commendable in today's climate. Thank you, all, for making the process as stress free as possible. A 5 star rating is well deserved.

We bought our first home last year and John and the team were friendly, professional, and extremely helpful throughout the process. We honestly couldn't have received a better service. Emails were answered promptly and John was always happy to answer any questions. We look forward to dealing with Cubitt & West again in the future.