The Total Letting Service is a regulated agent and is an Association of Residential Letting Agent (ARLA) member firm. As a Regulated Agent you can be confident that we comply with all the best practice guidelines of our industry. A Regulated Agent can legally hold deposits on behalf of Tenants. A Regulated Agent will be "Bonded" which means the company pays an Insurance to cover the deposits and rent, should the company cease trading, the professional body will protect the Landlords interests.If your agent goes out of business what happens to the deposit when the tenant wants to leave?
Services
The Total Letting Service can provide a wide range of services and, as an independent landlords specialist Letting Agent, we can also provide a "bespoke" service. The services we provide range from Introduction only through to a Full Management service which includes property management. This covers advertising, viewings, all related administration required including the Tenancy Agreement.
If you have any questions about finding your new home to let, please contact the office where our friendly and helpful staff will be happy to answer any questions you may have. Payments to change the tenancy, when requested by the tenant (e.g. a change of tenant or permission to keep a pet). A charge of 50 including VAT will be charged for the amendment of a tenancy agreement or addition of an addendum.
The Total Letting Service can offer an extensive Pre-Let and Buy To Let Service for interested potential Landlords who wish to invest in residential property to let and require the experience and knowledge of a specialist letting agent. The Total Letting Service has successfully assisted a large number of our Clients to build an investment portfolio of Buy To Let Properties.
The Total Letting Service are The Only Specialist Letting Agent with a dedicated team focused on our Village & Country Homes Letting portfolio. The Total Letting Service specialises in offering a personal and professional service for the letting and management of country homes in the local area. Our portfolio includes period, traditional and contemporary country houses, cottages and barn conversions in outstanding locations within the local rural area.If you need someone to manage your property in the Bradford on Avon & Chippenham areas of Wiltshire then call to our dedicated team.
Reviews (12)
Joanne Murphy
May 16, 2022
Totally unprofessional took our details and booked us in for a viewing. Accepted our cover letter for their client due to our revenge eviction notice that will see us on the streets in less than a week. The office couldn't even be bothered to give us a courtesy call to inform us that no surprise the property had been let to someone else. We just found out by scrolling along rents in Chippenham. Don't be thinking any Woman estate agents are more understanding or sympathetic to your situation they don't give a fig.
James Paisley
Feb 21, 2022
I moved into a property in Chippenham with my other half, and over the subsequent three years we found the staff at the Total Letting Service to be extremely helpful, approachable and proactive in all communications. The staff are positive, conscientious and nothing was ever too much trouble. On recently checking out of the property, the Total Letting Service were extremely supportive and helpful. I couldn't recommend this company enough if you are considering a move!
Tom Firbank
Mar 31, 2021
Jonty James
Dec 25, 2020
I simply cannot fault TLS in any shape or form. This was my first time as a landlord and they walked me though the process explaining everything that was required and made the whole process very easy and stress free. I would recommend them to everyone as the communication and friendless of the staff is second to none, but also their professionalism and willingness to help and sort out any issues is fanastic. Thanks for all your help
Liz Williams
Nov 06, 2020
Fiona Moores
Jun 28, 2020
Chris Nichol
Jun 25, 2020
Je S.
Jun 18, 2020
Rachel Tetley
May 20, 2020
Steve Davis
Apr 13, 2020
Neil Muttock
Feb 10, 2020
Letting agents are often not very popular with tenants or landlords and, as a landlord, I've worked with quite a few. But I've found Hayley and her team the exception to the norm and all my tenants agree too! Practical, helpful, polite, patient and professional, delivering a service that goes way over and above what you would expect. I would recommend The Total Letting Service to landlords and tenants alike. In my view, The Total Letting Service sets a great example of how to do things right.
Trudy Griffiths
Nov 25, 2019
We found The Total Letting Service in Chippenham an excellent Agent and we received great customer service, which was expert and fast. Hayley and the Team were always friendly, helpful and accommodating. We would definitely recommend "The Total Letting Service", they know what they are doing and do it well. If you need a Letting Agent, then definitely give them a call.
