Philip Laney & Jolly

Living in McLaren Vale (South Australia) and deciding to sell our family home in Worcester was always going to be a challenge. But then I contacted Philip Laney and Jolly - a business familiar to me from years ago - and with just a couple of conversations with James I placed my trust in his services. From 11,000 miles away we have successfully administered the sale of our Worcester property through the hard work of James, Mel and Jacob.

They got everything right, the pricing, the market, the advertising and the sales viewings and all subsequent negotiations were handled professionally and promptly. Well done PLJ Worcester you did a great job! Thanks Richard

Very helpful people to deal with, James was very supportive when I need to make a hard decision regarding my property. Would highly recommend and will use them again when I am ready to make that move.

Simply delighted. It was an absolute joy to deal with the team at PLJ - the communication was first class throughout and I couldn't fault any part of the process. I wouldn't hesitate in using them again or recommending to others. Thank you

I cannot recommend the team highly enough. I got to meet Jacob who handled viewings and initial negotiations, Mel who handled the next purchase stage and James at the end to collect the keys. All were amazing, professional, helpful and communicative the whole way through. The extra special thanks has to go to Mel though. I've never met anyone so calm and who goes that extra mile.

I honestly don't know what I'd have done without her. If you're thinking of selling or end up buying through them - you'll be in the best hands. A huge thank you for everything you've all done for me!

James is a great estate agent. Honest, hard working and straight talking. I would highly recommend selling or buying with James. Exceptional

During my initial meetings with 3 different companies, James was the only person to ask me "what i wanted from an agent". This showed good customer focus and he has delivered on this. Credit to Jacob and Mel in the office as well, between them, i have been kept updated by phone and email on a regular basis. It's reassuring to know that good customer service is still achievable, others take note. Thank you for a top notch service.

I wanted to use this opportunity to express our thanks and gratitude in helping with our first time purchase. Being newbies to the house buying market you made the whole process effortless and we felt reassured by the open communications from our first viewing with Jacob to the final tiny fixes with Mel before we moved in. I don't know of anyone on the housing market at the moment but I would have no problem recommending yourselves as fantastic estate agents to deal with.

I had previously had my house on the market with another agent for 9 months, with little communication from viewings. I then asked James to come and view the property and knew straight away that I'd get an honest overview. He mentioned that the marketing would hopefully help; the professional photos did just that! He always gave useful feedback from viewings and Mel kept me well-informed once the sale had gone through. Mel was also amazing whenever I had any questions, as this was my first sale.

I also appreciated how sensitive Mel and James were, as this was an emotional sale. I can't thank you enough for helping me to have the opportunity to make some new memories for my children. Thank you.

James and Mel at Philip, Laney and Jolly were professional from start to finish. When James came to view our house before we put it on the market we felt like he was truly invested in our property. Our house was our pride and joy and we felt his passion for being able to sell our property to the right person. Once our property had sold, Mel couldn't have done more to support us.

In a very stressful period, she was there with guidance and support, plus she dedicated her time to chasing solicitors and relevant paperwork. Thank you both, we will be recommending you to all our friends in the future!

We previously used two estate agents over a period of 12 months and had very few viewings, and no offers or interest in the property. We decided to switch to a traditional estate agent who sold our family home within four weeks, we only wish we used PLJ at the start of our journey. I can say without any hesitation that James and Mel have been absolutely fantastic throughout the sale and buying process.

The have kept us up to date and are always on hand to answer any questions or queries that may arise. We can without any hesitation thoroughly recommend James and Mel to you if you are thinking of selling or buying a house. Stuart and Anne