Lotus Residential is a forward thinking business based on traditional Letting Agency values and principles, where a service of excellence is our key priority. We are different because we focus on Landlord Protection as our priority. We pride ourselves on providing an honest and transparent service to our valued clients. Constantly striving to be at the forefront of the property market, we keep fully up to date with ever changing legislation so our clients are always protected. Together with our attention to detail and conscientious attitude we have the experience, resources and skills to deliver the kind of services that Landlords and Tenants expect.We achieve a successful let for your property by combining the benefits of an online Estate Agent and a Traditional High Street Estate Agent. We are passionate about achieving a higher rent for your property with minimal void periods, and we are so confident in our unique approach to find you a quality tenant, we will not charge you upfront for any of our services. We welcome you with an honest and transparent full agency, no let-no fee service for 199 inclusive for a Let Only and 5%inc. for Full Management, with no hidden charges (see overleaf). Our fee is only be payable once the let of your property has completed. We also offer Legal Protection and Rent Guarantee, giving you the ultimate peace of mind.
If your property is already currently managed, simply give us a call and let us tell you about our smooth and seamless management takeover. We value your time, therefore our team are available to speak with you 7 days a week. Please call us when it is convenient for you on 0116 216 9112 and let us work on getting you on board.
Served areas
- Leicester, Leicestershire, East Midlands
Highlights and features
- No Let No Fee
- 5% Management
- Rent Guarantee and Legal Protection
- We prioritise Landlord protection
Associations and certifications
- The Property Ombudsman
- Client Money Protection
Follow us
Services
Landlord Services
Report
Let Only
With the let only service, the landlord would become solely responsible for any issues that arise following the commencement date of the tenancy. The let only service will provide you with the following benefits:
Full marketing and advertising costs (including digital marketing) .
To Let board.
Provision of Tenancy Agreement or Licence to occupy.
Accompanied viewings (where applicable) .
Collection and remittance of initial month's rent received.
Providing tenant (s) with method of payment.
Deduction of any pre-tenancy invoices.
Advising all relevant utility providers of changes.
Full Management
We will manage the whole let for you, from collecting the rent to repairs and maintenance. Let Only service PLUS: Full photographic inventory of contents and condition.
Advising all relevant utility providers of changes.
Collection and remittance of each month's rent collected throughout tenancy term.
Providing tenants with method of payment.
Pursuing non-payments of rent and provide advice on rent arrears action.
Inspection of the property periodically to ensure compliance with the terms of the tenancy.
Rent Collection Only
Everything within our Let Only service, plus rent collection, monthly accounts and legal notices.
Management Takeover
Complete transfer of Tenancy from previous Managing Agent to Lotus Residential. Followed by Full Management.
With the let only service, the landlord would become solely responsible for any issues that arise following the commencement date of the tenancy. The let only service will provide you with the following benefits:
Full marketing and advertising costs (including digital marketing) .
To Let board.
Provision of Tenancy Agreement or Licence to occupy.
Accompanied viewings (where applicable) .
Collection and remittance of initial month's rent received.
Providing tenant (s) with method of payment.
Deduction of any pre-tenancy invoices.
Advising all relevant utility providers of changes.
Full Management
We will manage the whole let for you, from collecting the rent to repairs and maintenance. Let Only service PLUS: Full photographic inventory of contents and condition.
Advising all relevant utility providers of changes.
Collection and remittance of each month's rent collected throughout tenancy term.
Providing tenants with method of payment.
Pursuing non-payments of rent and provide advice on rent arrears action.
Inspection of the property periodically to ensure compliance with the terms of the tenancy.
Rent Collection Only
Everything within our Let Only service, plus rent collection, monthly accounts and legal notices.
Management Takeover
Complete transfer of Tenancy from previous Managing Agent to Lotus Residential. Followed by Full Management.
Photos
Reviews (22)
Devia Badiani
May 25, 2022
Shaheen Memon
Jun 02, 2021
Shaheen Memon
Jul 14, 2020
Russell Brown
Mar 06, 2020
I have been trying to reach one of the admins in the Lotus team in Leicester for last 9 days regarding an update with a property I already viewed, provided all required documents for. I only looked for an application result (negative or positive) so I can wait or move on. nothing heard from the person (Nina Chana) who is dealing with the property even though I was told that they were going to call me back with an update.
Matthew R.
Feb 20, 2020
Isaac McKenzie
Feb 14, 2020
This has been the worst experience of my life by a long long way. Nina does not reply. No one replies. They have taken all our information done every check, taken a 250 retainer, to message 4 weeks into the process, unfortunately the landlord does not want to accept your offer to rent. This has no explanation have not even had a call, just a credit note for the retainer. Gob smacked, furthermore we chase them once a day, honestly never have I ever, they should be bust.
Sajid Abubaker
Apr 05, 2019
Exceptional service from an independant agency. I have used Haart, Connells in Leicester and they don't come close to the level of service I have received from Lotus Residential. Having a reliable and honest agency for me is crucial as I live 120 miles form Leicester. I would highly recommend Nina and her team if you need a trustworthy agency. Truly a hidden gem.
M. Abbakyari
Dec 30, 2018
I left a review on the 18/01/2018 about my concerns with my property as unsuitable for living -seen in the attached screenshot. Shortly after that Nina contacted me and promised to resolve all my issues by end of the month. I was glad that we were finally making good progress but up till today which is about 6 months now, she was only able to clear the garage.
I was hoping they would change the cooker as well because it had no safety device and we had 2 incidences of gas leak. But for my safety and that of my kids I had to buy a new cooker. However Nina was swift in sending an engineer to remove the old and fit mine. Unfortunately, my issues have not been resolved because the garden has not been sorted.
The worst part of it is she doesn't return my calls or reply messages. So, I ended up paying to clear out a bit so we could open the windows without all sorts of insects flying in - as seen in the pictures attached. Anybody willing to rent from this agent should beware because, apparently, they are more interested in letting the property without regard for safety and maintenance.
I was hoping they would change the cooker as well because it had no safety device and we had 2 incidences of gas leak. But for my safety and that of my kids I had to buy a new cooker. However Nina was swift in sending an engineer to remove the old and fit mine. Unfortunately, my issues have not been resolved because the garden has not been sorted.
The worst part of it is she doesn't return my calls or reply messages. So, I ended up paying to clear out a bit so we could open the windows without all sorts of insects flying in - as seen in the pictures attached. Anybody willing to rent from this agent should beware because, apparently, they are more interested in letting the property without regard for safety and maintenance.
F. Suleman
Jun 13, 2018
Bola Ore
Mar 02, 2018
Urvashi Gupta
Jul 25, 2017
Best Property management Company with the best team. Especially Nina is very kind and professional who sticks to her words. I have had many issues with other agents as they never delivered their commitments. I definitely recommend Lotus Residential. You would not need to ring her twice for anything !!
Parladh Bhachu
Feb 08, 2017
Lotus residential have been really good and very helpful in finding university accommodation for my brother in the LE3 area. Nina in particular was very efficient and had a variety of locations which suited our requirements, we were fully informed from the start of our enquiry to completion of the letting agreement. Was a smooth and easy experience dealing with lotus residential. Keep up the good work.
Anita
Jan 29, 2017
Lotus Residential provides excellent customer service since the staff are extremely co-operative & reliable. They listened and understood my situation carefully & offered splendid support & advice. We didn't face any problems in terms of communication as they provided an entrepreneur who remained friendly with us throughout the procedure! Definitely recommended!
Gurkiran Chana
Nov 08, 2016
The team of Lotus Residential has been fantastic at helping me out with my 'perfect home' search. A huge thank you to the company director- Nina for all the advice and support, a gem of a person to work with. They ensure the whole process of property buying and selling runs smoothly. You guys are great at what you do. Emails, phone calls and queries are replied to as soon as possible. I would definitely recommend Lotus Residential to all! Really impressed with the whole process.
Parmjit Singh
Lotus Residential are professional estate and letting agents with up to date knowledge &experience legal & legislators rights. I' m landlord Nina Chana promised me that she can find me a tenant immediately. To my superise she lined up a tenant within 24hrs. I'very been very happy & fully satisfied with their services. What they promised, they delivered.
They manage all my propertit's now. There charges are very reasonable with full transparency (no hidden extras charges). I would highly recommend their servicess to anyone who either wishes to sell or rent the property. I would only say "'You have tried rest, now try best"
They manage all my propertit's now. There charges are very reasonable with full transparency (no hidden extras charges). I would highly recommend their servicess to anyone who either wishes to sell or rent the property. I would only say "'You have tried rest, now try best"
Daya Scorpio
Lotus Residential let my property in LE3 overnight even before getting it on the market, whilst keeping me in the loop during every stage. I'm impressed with their professionalism and ability to work around my circumstances making the entire lettings process so smoothly. Thank you to the team at Lotus Residential!
Anita
Lotus Residential provides excellent customer service since the staff are extremely co-operative & reliable. They listened and understood my situation carefully & offered splendid support & advice. We didn't face any problems in terms of communication as they provided an entrepreneur who remained friendly with us throughout the procedure!
Hafsa Ghaswala
Firoz Kader
Gurkiran Chana
The team of Lotus Residential has been fantastic at helping me out with my 'perfect home' search. A huge thank you to the company director- Nina for all the advice and support, a gem of a person to work with. They ensure the whole process of property buying and selling runs smoothly. You guys are great at what you do. Emails, phone calls and queries are replied to as soon as possible. I would definitely recommend Lotus Residential to all! Really impressed with the whole process.
R. Panchal
Bola Ore