Brentwood Lettings

Im pleased to say that me and my mum are very excited to rent with Brentwood. This letting agency managed to provide us with nothing but an excellent customer service. They are very very friendly and outgoing team who are passionate to offer properties that best meet your needs abs requirements. We were served by the lovely Victoria at Brentwood! She is a very understanding and dedicated team member who goes all out to provide the best support for her clients!!… We are also very happy with our new landlord and are looking forward to form a positive relationship between us :)) if you are looking forward to rent then I would honestly consider Brentwood as they are very professional letting agency! I highly recommend renting with them.

Im pleased to say that me and my mum are very excited for this new chapter in our lives! We have been struggled for months to find a property that suits but Brentwood have made our searching easier ever since we have discovered them online. As we have now found the best property that we can call our own home now!. This letting agency managed to provide us with nothing but an excellent customer service.

They are very very friendly and outgoing team who are passionate to offer properties that best meet your needs abs requirements. We were served by the lovely Victoria at Brentwood! She is a very understanding and dedicated team member who goes all out to provide the best support for her clients!. We are also very happy with our new landlord and are looking forward to form a positive relationship between us :)) if you are looking forward to rent then I would honestly consider Brentwood as they are very professional letting agency! I highly recommend renting with them.

I can only say positive things about Vicky and the team at Brentwood. The are polite helpful and have made my move the easiest move I've ever had. Vicky kept me informed every step of the way and to top it off I recieved a lovely welcome gift Great service

Started renting with brentwood lettings, now for a few months, i found the staff very help full and polite. great communication between us. property well maintain to great high standards throught out newly decorated and clean safe secure. excellent service from brentwood lettings and staff.

I’ve been in one of Brentwood’s properties for just hitting 12 years this year and I honestly couldn’t ask for better Landlords. Over the years faults have developed and I can’t knock the speedy service that I’ve had with these faults being rectified. We’ve had leaks, roof problems, heating and water problems, in general just normal house problems and the guys at Brentwood’s have always sorted them in a timely manner.

If the problem is urgent they are always on hand, and they go above and beyond to sort it for you. Stuart the Maintenance manager does everything he can to help all the tenants, Joe in the office is always friendly and helpful, the whole team at Brentwood’s are all really friendly and they all do what they can to help. I can’t fault any of them what so ever. I would recommend Brentwood’s to anyone that wants an honest and reliable landlord

Brentwood is my second agent, my first one was useless and it was very frustrating dealing with and I could never get hold of them when I needed them. Brentwood is a breath of fresh air. All staff were friendly especially Joe whom I normally deal with, very responsive and professional in dealing with all my queries. I'd also like to give Amy a shout out too, she was a star when she helped me with a number issues at the beginning. Any work which needed doing to the property was promptly repaired and I was charged a reasonable cost. Very happy with them and will not hesitate to recommend.

Brentwood Lettings have been managing my properties for over 10 years now. They are always responsive, i have very few issues with tenants due to the checks and references they conduct before a tenant moves in. I am not local to Manchester and I am kept in the loop at all times with any work or maintenance that needs to be done. Quotes for works are provided to me and works is always done to a good standard with photos provided to me. I would definately recommend Brentwood Lettings to any landlord looking for a full management company.

I rent a property and have used Brentwood as my agent for approximately 5 years. The service I have received has always been professional and efficient. I usually deal with Joe, he finds tenants quickly and looks after me and my tennants really well. He is very professional following all the guidelines to ensure both me and the tennant get the best, safest service, sometimes this can be difficult and disappointing if tenants cannot meet the rigorous checks but they are there for a reason. To protect both parties. In comparison to other agents his costs are reasonable. I have no complaints, I have and would continue to recommend Brentwood.

Never been disappointed by any letting agency or landlord like by Brentwood Lettings. All they think is money but they do not want do much for that. Service and quality is "0". They let tenants in in damp properties. Before you rent property from them check damp in all walls. Most of their houses got damp issues. That is sad that they don't repair just paint over and pretend that they never knew about damp problem.

Been renting property since July 2019. Can not say any good word about this business. Absolutely terrible. Joseph is the worst person I have ever communicated, he will blame you or Covid19 in all property faults. Owner of Brentwoods Mike (in my situation landlord of property where i live) will just roll the eyes when you tell him about problems and will blame Covid19.

I have a big damp in all ground floor (except kitchen) I am not able to use one reception room for my needs, they not able to resolve problem, my belongings are damaged,they refuse to lower rent ,they refuse to pay compensation for damaged items. They offered me another property where is same damp problem ,obviously
I refused to move in to that property.

Council is involved now and Will see how this all will end. I am not taking my steps back as I think if you are into this business you have to look after your tenants. Brentwood clearly don't know how to do that. Another day had a problem with boiler, reported to Jospeph Friday afternoon around 4:30pm, i was expecting gas engineer to come same afternoon as it is emergency but not Joseph emailed me that engineer will come next morning 8:30am. Ok,not bad,will survive ,even if it is cold outside now and I am with no hot water or heating.

Next morning 8:30,no engineer,no text or phone call that he is running late. I waited until 9:15am ,still nothing . Went to work, so over the weekend i would stay with no hpt water and heating, that's to much,i found a gas engineer myself,paid money and he resolved problem. Monday mornimg gor email from Joseph that gas engineer was at property 9.30am but no one let him in,obviously because he should come 8.30am or at list contact me if he is running late.

They started to tell me that he was contacting me,whem clearly my phone do not show this information. They are liars. Absolutely unprofessional and rude. I wish my agent would be Amy (mentioning her as read good reviews about her) maybe she would deal with this in profesional way.

Rented my property from Brentwoods for 3 years in April, cant say a bad word about them, fantastic estate agent

I do not rent with Brentwood but my my experience with them has been nothing but positive. Friendly staff who respond to emails and calls straightaway. I have been looking for home for me and my daughter and although my application was unsuccessful they are by far the best company I have dealt with while house searching. They do not discriminate against housing benefit tenants like many companies do I have come across some very rude agents as soon as you mention the word Dss they are quick to get you off the phone! Not Brentwood they treat as equal to anyone else.

Having used Brentwood Lettings for several rental properties over the last 5 years, I rate them very highly because they have always kept us well informed of any issues and make repairs promptly. They are extremely professional in all areas of the Lettings business. I have used 2 lettings agents in London and they really don't compare to the quality service we have received from Brentwood, so I would not hesitate to highly recommend them.

Having used Brentwood Lettings for several rental properties over the last 5 years, I rate them very highly because they have always kept us well informed of any issues and make repairs promptly. They are extremely professional in all areas of the Lettings business. I have used 2 lettings agents in London and they really don't compare to the quality service we have received from Brentwood, so I would not hesitate to highly recommend them.

Honestly the worst experience, they speak to you like rubbish and they basically belittle you! The worst!

I'm relatively a new tenant with Brentwood Lettings and my own personal experience with this Agency has been extremely positive. Any issues I have had with the property were dealt with great efficiency and professionalism. One call and within the hour they had the plumber out to me. He was an absolute gem, not only was he just good at his job, but his customer service was brilliant. He was patient and understanding towards my needs, therefore on this occasion I'm a very happy tenant!

Just rang Brentwood looking for a property and spoke to a lovely ladies named any . I'm not a tenant of there . But this lovely lady took the time to explain my rights in my current situation in the property I am renting now with another agency. Thank you so much Amy

Brentwood lettings have been amazing. Since managing my property they (especially Amy) have gone above and beyond their call of duty not just with the actual management of the property but with supporting my tenant with her personal issues. I can’t go into all of the details but Amy has been amazing and I cannot recommend them enough.

Terrible service. They will simply rip you off! If you're a tenant, they wont repair when needed and when you leave, you'd get a crazy bill! I will be suing them! With their very bad customer service and arrogant mannerism, I can only conclude the positive reviews here are fake!

I have lived in a Brentwood property for 4 years now, fantastic service, all the staff are lovely and friendly. Repairs are always dealt with promptly and efficiently.