Yorkshire Accommodation Bureau

Highly Recommend YAB LTD, Great service for rentals! I was desperately searching everywhere for a rental up north and was struggling to find anything decent which was at a fair price, my friend told me about Yorkshire Accomodation Bureau, so I got in contact and they have been excellent from start to finish, they clearly explained all the steps required to apply for the rental property, the documents I needed to provide and their communication was first class.

Everything was always backed up via email also. I moved into a great rental home along my young daughter and had no issues while there. The landlord was fantastic and would drop by every so often to ask if I was comfortable and if I needed anything doing and YAB would also check periodically to make sure I was happy with the rental. When it came time to leave, it was one phone call and one email from me and everything was sorted out for me including my return deposit.

My experience with YAB has been a great one and I have no issue making a recommendation to use them for anyone who needs a reliable and trustworthy rental agent. Well done team Moe

Yab have been managing my portfolio of properties for the past year and what can I say excellent and responsive customer service. They really do put the landlord fist a lot better than other agencies I have previously been with.

I'm very disappointed with the services provided by YAB. As mentioned by other reviews, I can confirm they hardly reply to emails, which is very unprofessional in my opinion. Every problem we reported, they were very slow or reluctant to attend to. We never owed and always paid on time but YAB had poor records, they called once asking why we had not paid when we had paid 6 months in advance.

We have an ongoing complaint, awaiting investigation. A damp situation at the property that became a health concern, YAB showed no concern to get the problem resolved even when made aware of the urgency. We had to leave and find another property as the delay was going on for months and affecting my daughters health. YAB were not bothered in any way and hardly responded to my urgent pleas for a quick solution to this urgent issue.

If you are planning on using YAB as a letting agent you should be very careful and maybe seek other options first before YAB. This review is based on my personal experience with YAB.

Absolute disgrace of an agency. Seemed really professional and helpful initially, but then when we started our tenancy, paid our rent every month on time, repairs were reported, nothing. Not interested. Sent boiler/gas servicemen without contacting us prior, at the height of the pandemic by the way. The service fellas did not observe social distancing, no face mask, no sanitising after finishing.

This was indicative of the absolute shambolic service from this agent and their workers. This agent also allowed mortar from roof ridge tiles to remain hanging perilously from gutter, endangering our 4 year old, despite reporting several times. This was after already reporting some having fallen onto our brand new car! Upon ending our tenancy, (a full nine weeks ago), the landlord has been allowed to carry out an independent inspection, claiming money from our deposit for general wear and tear things.

Want to return 87 of 914 of our original deposit. You'd think we left the property in a mess, but alas, our only crime was to not return it as a show home. These jokers took several weeks to even get estimates for works they say needed carrying out, and it took me endless phone calls and emails to even get any answers as to what was happening. They are supposed to inform you within 10 days if they're going to attempt to claim from your deposit.

But these unprofessional, disorganised and chaotic agents can't even get my name right (been called David on more than one occasion - I'm not called David by the way), so why should I expect them to know what is going on with resolving my deposit issue? They really are shambolic and actually do not really care about the tenants if you just pay your rent on time, keep the place in good nick etc.

You may as well phone Steve (or any other random nobody) as talk to or trust this rabble. Got to say to finish off, I never had any issues like this with Bricknells. If looking for a rental, go for someone other than these. They are not reputable, they are not interested in the tenant, they are not professional, they are not efficient or effective in responding to tenants - Is this what you would hope for or expect from a letting agent?

Really friendly approachable staff. We had a few issues the day before we moved, these issues were dealt with quickly and professionally by YAB. I would definitely recommend them as agents. The only slightly negative feedback i would give is that the weeks before the move i felt as though i had to chase them for updates. I think the agents should probably give a courtesy every few days to update tenants.

Afford with all cost worst letting agents I've ever come across never do repairs and when they do done by ppl who don't actually know what or why they repairing issue I've endless problems even leaving without boiler for 2 weeks with 2 small children now making me and 2 children homeless 2 weeks before Xmas because they side with landlord I've never missed rent payment ever honestly save your self the heart ache and stress never take a home from these ppl also all there good reviews are from ppl who actually work in the office do yet again more lies!

Critical: Professionalism Unless as a letting agency. Been a tenant nearly 5 years and we're getting nothing but broken promises and constant failure for them to comply to our requests when it comes to repairs. Got enforcement at RMBC involved and there still not complying.

Been working doing virtual tours on behalf of YAB the last 6months, they are a fantastic company to work for as a external contractor. They are very professional and responsive to emails, all the properties are in good condition, it's refreshing to get in to a property and just be able to get on with it. 5star company, always a great experience dealing with you.

Purchased a property through YAB, have no complaints, very helpful and always willing to go above and beyond for their customers. Had a gent named Harris deal with my case, despite being on annual leave he was always at hand to deal with any enquiries/ issues and was always keeping me updated with progress. Would definitely recommend YAB to anyone who is looking to purchase a property.

The best lettings agency I've used in Rotherham. No hidden charges and everything was made clear before I agreed to anything. Highly recommend to everyone!

Fantastic letting agent! We were waiting on a property that had come up to rent but unfortunately the previous tenents were unable to vacate the property at the time stated. The letting agents commincated with consistency and politeness and very true to their word holding the property for me. Very smooth and professional service. Yab also now do the tenancy agreement on the day you move in electronically and the inventory all on the day of moving proving very efficient.

Just to add this is the only letting agent that offer this electronic service. The fees are fantastic compared to other leading agents. All in all Yab are by far the best letting agent I've dealt with over the years and would highly reccomend this agent to any prospective renters. 10/10

I Have to say I was struggling to find a good letting agent, but then I came across Yorkshire Accommodation Bureau and what a discovery it was.