Granger & Oaks

Really poor communication and service. Booked me in for a veiwing and cancelled at the last minute by letting me know that the property was rented. Phones weren't reachable, no response to texts. It's a horror show.

Excellent service from start to finish from Jonathan with the sale of our house. Would not hesitate to use again, thank you.

Well, interesting. Returning a call and the phone is put down on me! First. Called back, no introduction from the person answering! ( This is a deal breaker for me and very unprofessional if I may), put through someone else and pretty similar, no name given and because I got a cat. Thats it. End of call cant help you. Peace of advice, learn how to answer calls and how to be polite. Good luck

I used Granger & Oaks to sell a property and have been very impressed with the service they provided. They kept me informed along the way and managed to secure several viewings quickly, sold the property for the price they suggested, and in a pretty short time frame. I wouldn't hesitate to recommend them.

We have used Granger & Oaks to let our property for the last 20+ years, and finally to sell it recently; I cannot praise them highly enough - they have always been extremely pleasant to deal with, prompt to reply to queries and have gone over and above expectations. In short, we have hardly had to do anything - they have swiftly sorted out all problems whilst keeping us updated. In over 20 years I can't think of a single complaint at all, and I get the impression our tenant is of the same opinion. Highly recommended!

Granger and Oaks' really personal approach meant they were able to give us some really great advice prior to listing. As such, we ended up with more than one offer and have since sold our property with an incredibly smooth process. The package including conveyancing made it so easy. Having been disappointed when Holden Copley failed to sell the property, it was great to find Granger and Oaks.

I appointed Granger Oak as my Letting Agents for my property some 10 Years ago. Apart from dealing with Jonathan the rest of the team have been very hands on and are quick to sort any issues out promptly. Starting from the early days the team who looked after me were Jennie Marshal, Lauren and a few others in the team who were very professional in their approach.

They arranged all the tenancy change over and I never needed to meet the tenants as they were all checked out by G&O. In fact in the 10 years I don't think I met any of the tenants as wll was handled by G&O team. In most recent time Bali, Diane, and Laura looked after my affairs to the property and must say I got 5 star service. All I can say is if you are a landlord and looking to appoint a letting agent to look after your property then look no further as I have had other Letting Agents before (mention no names) with national offices who cannot touch the service provided by G&O As I have decided to come out of Rentals and the strict Landlord Licence I wanted a stress free life and enjoy my time with my wife.

So I have sold the property and we sadly had to part company with G&O. So anybody seeking a Letting Agent then look no further. Thank you Jonathan and his wonderful team Suresh Shah

Landlord from 2006 to 2020. I can highly recommend Granger and Oaks. Initially, I was to rent my Nottinghamshire property out for a year whilst I moved north. I'd engaged a number of property management companies and wasn't too impressed, but Jonathan's initial engagement was open, frank and positive so I signed up. That one year became fourteen - and over those years and a small number of tenant changes, Jonathan and his team consistently delivered a high quality property management service that I came to rely upon. Points worth highlighting: - Regular and clear communication; efficient arrangement of additional services such as plumbers etc; good tenant screening/onboarding; Provided helpful advice on matters beyond their remit.

Have there been problems over the years? Yes there have - but the G&O team always provided effective support to resolve any issues. In my experience, each team member have been courteous, reliable and helpful. I am now no longer a landlord, but if I were to do it again, I'd go straight back to Granger & Oaks.

I asked G & Oaks to help find, assess and now manage our properties in Nottingham. I cannot recommend them highly enough - all of the team are extremely professional and also excellent at communication with their landlords and tenants. The BTL market can be daunting but G & Oaks worked with us to develop our understanding and approach so that we felt confident in purchasing a small portfolio quickly.

The client software let's us know where we are with regards to marketing, repairs and income on line. I would especially refer to G & Oaks management of the repair service - using their local expertise probably saves us 30% on repairs each year, compared to trying to organise our own.

Go, did a great job of selling my home. Great communication and friendly helpful staff. Thank you

The service from Granger&Oaks for both lettings and then the subsequent sale of my house has been absolutely excellent. I have been kept informed at every step, and been treated at all times in a very helpful, professional and friendly manner.

As a seller, the staff at Granger and Oaks were a delight to deal with. I can't fault Jonathan and the team for their help with selling our property. Although the initial assessment of where we potentially stood in the market was a bit off the mark, it was understandably difficult to predict the downturn in the housing market, and a readjustment to account for this was handled excellently.

I'm sure that the larger estate agents would have done a good job had we gone with them, but I got the impression that G&O went the extra mile for us, which we probably wouldn't have got from these 'bigger fish'! The online tool to see viewing feedback was also very useful. Another thing I don't think we would have got elsewhere. Highly recommend!

I've had a few rental companies manage my two properties and G & O are by far the best. Excellent service, very responsive and a pleasure to deal with! They were just as great to deal with when it finally came time to sell the property. Five stars.

First time buyer, dealt with Bali throughout the whole experience, who was lovely answered all my queries and emails very quickly, always happy to help. Even though my solicitor was a right royal pain (sorry about that) she managed to keep me updated with the sellers side and just made the whole experience very pleasant, my completion day was made rather stressful by my solicitor but picking up my key turned it all around and the gift was awesome :) HUGE Thanks Bali and Granger & Oaks. I highly recommend these guys, nice easy to deal with great communication, excellent from first viewing to completion.