Martin & Co

We used Martin & Co earlier this year to sell our home and would not hesitate to recommend them. Given the good experience we had, we have recently purchased a buy to let property and have placed this with them too.

Amazing agents, fix problems quickly, always reply to emails and have done everything extremely professionally. Agents / landlords get a bad reputation in London but I've found M&C to be the best I've dealt with in years.

Management of the apartment has improved markedly in the past few months.

Amazing company to deal with. James and David were extremely helpful. Their knowledge of the local property market is just simply exceptional! Changing agents was the best decision I have made this year. If you are looking for an honest hardworking agency who look after both their landlords and tenants then look no further! Highly recommended!

Very happy with my experience with Martin and Co. Our manager (James) was very hospitable and responsive and has shown a great duty of care in helping us get settled. Highly recommend.

I've dealt with these guys for many years and they continue to impress and surpass every expectation. I have no hesitation in recommending them, and have done so on many occasion.

I have worked with James and David for a number of years now managing property for us and our clients. Always on hand to offer help and advice where required placing tenants. Keep up the good work!

Great property management company. Have used them for years.

Excellent letting and management service. always attentive and available. would recommend for any in or out of country landlord.

Critical: Professionalism The agent we had was extremely unprofessional. She constantly ignored serious maintenance complaints. Her communication was always slow and disrespectful. Due to the terrible experience with our agent we did not continue our stay at the flat.

I don't know if the COVID situation was the reason why, but my experience with them could be sum up like 'slow': I had to insist every time I needed to change deposit amount, update tenant details or fix the house. It's fair to say that my previous housemate was very happy with the same agent. At the end of the tenancy, I had to wait 19 days to get my deposit back. My landlords were the best, so kind and comprehensive, but the process through the agency was quite different.

Absolutely great from start to finish, Cerys was amazing and incredibly patient with helping me relocate from London, and was hugely understanding when the terrible traffic meant I was late for my key collection. Can recommend highly enough! A massive thank you Cerys is a star!

We went to view a property today and we was greeted by Ben Mceneaney from Martin & Co, he was very welcoming, helpful and professional full off knowledge and understanding, answered all the questions we asked, by far the best experience we've had from any estate agents. A real asset to Martin & Co, thank you for all your help.

This is the worst and most unethical estate agent I have ever encountered. From the moment I first contacted them to view a flat they have been a disaster. Not turning up to viewings not returning calls After seeing it I was keen to buy. I said I wanted it and was told no one else was interested. It was shared ownership and I had to be vetted by their financial adviser which I did.

After qualifying and registering with the housing association I was ready to pay the reservation fee and rang up the person at the office and was told she was on a call and I asked to be rung backThis was a Friday. When no call came I e mailed saying please ring urgently. No call. I then received an email on the Tuesday telling me someone else had reserved the flat and it was no longer available When I spoke to them all I got was lies and cover ups from the top down. DO NOT DEAL WITH THIS COMPANY They are dishonest incompetent and totally unethical

I would advise you against renting through Martin & Co, Harrogate. They are a very rude and aggressive letting agent and treat renters with no respect. As I am looking to end my tenancy, I contacted Martin & Co in good time and have received nothing but grief since. Their move out letter was aggressive and rude and insistent on me checking out early, at a time to suit them.

In addition after being told that they would contact be with viewing arrangements, all I get is a text message saying that a viewing had been booked at a certain time and date without checking whether this time was convenient or not. When I called to complain I simply received a torrent of abuse some of which was personal. This is my first experience renting and I have no point of reference but I would advise anyone looking to rent through this agent to be warned.