Bournecoast

DONT RECOMMENDED, take photos of every single detail of the property on the arrival as I have been robed out of my pet deposit, on damages already existing! We had bad luck staying at the 35 De Havilland Way, Christchurch BH23 4DQ, the property looks alright on the photos, on arrival expect to be welcomed by bad smell of old dirt covered with multiple artificial odours not managing to cover on expect, expect to discover many faults while staying, that you will later be charged for. like falling off door handles, bad plumbing, consistently opening fridge door, marks and scratches actually everywhere. ahh and huge plastic plant covered with dust, never been more disappointed. Bournecoast agency left us to deal with rude owner as she manages the property

Wow, what an amazing property Dean Park Manor is. It far exceeded my expectations. We went there for 4 nights for a multigenerational holiday to celebrate my Sons 40th Birthday. 16 of us. The house was so enchanting and had everything for all the Family. The children played for hours in the pool, and the very large swim spa was perfect for all the adults.

The front lawn was a great place to play family cricket and Rounders and the children were completely safe playing hide and seek around the gardens. As for the house inside. WOW. magnificent size and beautifully furnished to a very high standard. Very well equipped with everything. The Pool table was also a Family favourite. The bedrooms were all well furnished, and with very comfortable beds.

The whole interior design with the soft furnishings was beautiful. The house lends extremely well to a family holiday but I can also see how well it would lend to a Corporate event with the prestigious and very elegant formal dining room overlooking the garden. My Son owns his own Company and he would definitely use the Property for a Team away weekend.

We would definately go back again as well as a family. The owners were both extremely friendly and very helpful. They welcomed us into their house and made us feel very at home. We made such wonderful memories there. AMAZING, simply loved it.

Bournecoast have provided a consistently dedicated and reliable service over very many years and take great care in aligning the interests and expectations of both tenant and landlord.

Bournecoast have been amazing; supportive, giving great advice and helping us manage things. Would highly recommend

We have used Bournecoast for 11 years to manage the letting of our flat, initially for Holiday Lets and then for Short Term Lets. They have been totally professional throughout often going beyond the call of duty to resolve problems. We also used them to sell our flat and the service provided was exceptional.

Shower in the property had broken and was given a date and time to wait in for it to be replaced. Waited in and nobody arrived, contacted the contractor and bournecoast and nothing had been agreed but nobody had the common courtesy to let me know I didn't have to waste my day waiting in and to top it all off because of this we were told we now will likely be without a shower all over the Christmas period. Not the 1st time we have been let down in this way by bournecoast I must add.

We used to book our holiday with Bournecoast almost every year with our young family. We were always very happy with the accommodation and service. Now our brood have left the nest we paid another visit this August. Same good service. Accommodated our rather awkward dates. Better price than elsewhere and good quality, well-situated accommodation. Senisible covid precautions without going over the top.

5*Great accommodation to stay in for 4 people. Plenty of room and all what you need included. The shopping centre was 10 minutes walk top of the road and we could get everything we needed any time. We felt like in home. The place is just a steps down from the Boscombe beach. It was very quiet in the building while we were in with easy access 1st floor apartament with sea view Well equipped and decorated. I felt in love with your hoover (looking to get one too )

If I could just start off with a positive and say that I really enjoyed my stay at this apartment bright modern and Perfectly located, but unfortunately a few things let it down I wasn't able to gain entry to the property to start off with it was a real struggle to get the door unlocked after phoning the agents and getting no reply I had to phone the homeowner who was more than happy to help, the cleanliness of the flat at first glance was amazing, but it soon came alight after unpacking it was clear the floors hadn't been mopped my socks were black tea stains down the side of the sofa, long hairs found over the pillows and sofa, food in the drawer lip under the oven, make up, tea stains and squashed big on the skirting board in the bed room, Thankfully due to all the good weather I wasn't in the apartment long but only to sleep however I did have an early departure due to noisy group of 5 girls

From first going into the office the staff were incredibly friendly and professional at all times. I rented a short term flat which actually turned into almost 2 years as the owner was very flexible over the various lockdown times and Bournecoast always kept in touch asking if I would like to extend the rental agreement. I would definitely recommend Bournecoast as a letting /holiday rental company.

We went to Southbourne on holiday as a family- me and my husband and my parents. The apartment where we stayed was well-equipped and immaculately clean and right near the beach. Information on everything you needed was available. There were also beach chairs and a mat and an umbrella to take to the beach. From booking to the returning of our deposit (paid in case of damage etc) and picking up our key the service was seamless. Also any e mails I send were replied to in a timely manner. We can definitely recommend.

We’ve booked with Bournecoast every summer for the past 6 years. We’re extremely happy with the accommodations we’ve stayed at and the service has always been great. We look forward to booking with them again!

We went to Southbourne on holiday as a family- me and my husband and my parents. The apartment where we stayed was well-equipped and immaculately clean and right near the beach. Information on everything you needed was available. There were also beach chairs and a mat and an umbrella to take to the beach. From booking to the returning of our deposit (paid in case of damage etc) and picking up our key the service was seamless. Also any e mails I send were replied to in a timely manner. We can definitely recommend.

Booking with this company was so straight forward and the communication was frequent and efficient. I recently had to amend my booking with them and they were so accommodating and quick to resolve my issue! In a time where so many companies are cashing in on Covid changes etc., Bournecoast is unique in the fact that it really cares about its customers. I would recommend them to anyone and would definitely book with them again.

Bournecoast have been great to deal with and I'm very happy with their service and attention to detail. I can highly recommend them.

We needed to rent a property for a few weeks, as we had a gap between a house sale and a purchase. The team at Bournecoast could not have been more helpful. With four kids and two dogs, also with a need for a decent internet connection for home working and home schooling, we had quite demanding requirments.no problem, these were met without issue. We had the most amazing time, with stunning sea views and would highly recommend both the property and using Bournecoast. None of us wanted to leave! Thanks for everything.

We needed to rent a property for a few weeks, as we had a gap between a house sale and a purchase. The team at Bournecoast could not have been more helpful. With four kids and two dogs, also with a need for a decent internet connection for home working and home schooling, we had quite demanding requirments...no problem, these were met without issue.

We had the most amazing time, with stunning sea views and would highly recommend both the property and using Bournecoast. None of us wanted to leave!!! Thanks for everything.

Bournecoast provides me with a fully managed service for my holiday let property. They are quick to respond to any and every situation including the current pandemic, putting health and safety measures in place. I am confident in their professional approach and know that I can rely on their expertise in the holiday let business.

Nothing is too much trouble for the staff at Bournecoast. They dealt with our queries quickly and efficiently. One member of staff even stopped her food shopping to come and give us the spare key to our property as we had locked ourselves out - that's what I call fabulous service. We will definately be using Bournecoast again and recommending them to friends and family.

BourneCoast have been managing my properties for quite a few years now and I have nothing but praise for the team. They advise, manage, make suggestions and are excellent communicators. I cannot recommend them highly enough!

We used to book our holiday with Bournecoast almost every year with our young family. We were always very happy with the accommodation and service. Now our brood have left the nest we paid another visit this August. Same good service. Accommodated our rather awkward dates. Better price than elsewhere and good quality, well-situated accommodation. Senisible covid precautions without going over the top.