Randalls is the specialist letting agents and property management agents in Tunbridge Wells, Kent. The Randalls team have over 20 years experiance and knowledge of the letting agents and estate agents industry. The company aims to provide the very best profesional service with value for money competitve fees. Services and products include a full property management service, property appraisals for letting income, let only service, buy to let advice, advanced letting agents solutions, landlord inventories, independant check in and checkout services and depsosit services. Randalls special introductory offers allow landlords to try our services, please contact us for any enquires. Randalls, Thats Confidence for YOU!
Served areas
- Tunbridge Wells
Highlights and features
- Letting agents tunbridge wells
- Property management
- Letting agent
- Property agents
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Services
Plain and simple. Everyone at Randalls is passionate about property. Owned and managed by people who are also private landlords and come from a background of property refurbishment. Who understand what it's like to let property which is likely to be your biggest investment beyond your own home. Since 2006 Randalls have placed hundreds of tenants.
The property sales market has been through some rough times in the last few years. Buyers and vendors alike are more cautious about the process due to fluctuating property values and the economy as a whole. However, the path to a successful sale has never changed. Drawing on their experience within the property lettings market the Randalls selling process focuses on the client/vendor relationship from the start.
Randalls Property Agents represent the vendor of the property in the process of selling a property. However engaging and communicating with the buyer is important if the process is to proceed quickly and successfully. Vendors like to know how a buyer is progressing and buyers likewise need to know how the vendor and conveyance is progressing.
Randalls specialise in property letting and management. Owned and run by experienced property professionals who are themselves landlords, Randalls have a thorough knowledge of the local lettings market and take pride in the unique relationships they have with their landlords - which only an independent agent can create.
Reviews (21)
Anna Watkin
May 28, 2020
I would highly highly recommend these estate agents! I've rented many properties over the years, and Randalls are far and away the best estate agents I've ever dealt with. They are incredibly friendly, helpful and efficient, and are great at communicating and very prompt at dealing with any issues that crop up. They make renting a joy!
Pavlina Hermanov
May 19, 2020
Lara Oswald
Mar 04, 2019
By far the most professional estate agency we have encountered in the area - manager paid special attention to our search and made sure we had a very personal experience. No unnecessary spam nor were we made to feel like another number in a crowd. Twiz was amazing in arranging our new home and made sure we were happy to the very last detail. Absolutely recommend!
Amy Hodgkiss
Feb 22, 2019
Charlotte was friendly, helpful and professional. The flats I saw with Randall's were of a much higher quality than those with other agents. Charlotte guided us through each step of the process clearly and honestly and was always on hand to answer any queries. I would 100% recommend them to other tenants.
David Llewellyn
Nov 10, 2018
From the very beginning of searching for a property until getting the flat of our choice, I have nothing negative to say about this company. Charlotte was our estate agent, and I have never come across a nicer one. My girlfriend and I fully trusted her, felt she was friendly and very efficient. I would recommend this company to anyone.
Raul Vladar
Apr 27, 2018
Great team, easy to talk to( even if I have been the quiet one ). I am happy I found a great team that invested time and patience in listening our need to get the right flat. Most of all, I am happy Randalls made my wife happy. Well done Twiz and Charlotte, keep doing this amazing jobs. Regards, Raul
Josie Pink
Mar 27, 2018
We recently started renting a property managed by Randalls and I couldn't rate them more highly. Charlotte made what can be a stressful process, extremely easy and straight forward and always went above and beyond to help answer any questions we had, no matter how silly. We would definitely use them again in the future.
Richard A.
Jun 24, 2017
Christina Rookes
Jun 12, 2017
The overall experience of renting a property with Randalls Property Agents has been a very pleasant one. The service has been excellent throughout the whole process, and the staff are very professional and were keen to make sure my needs were met completely, providing great advice and options for my living arrangements. Overall, I would highly recommended Randalls to anyone looking to rent or buy a property within Tunbridge Wells. Christina R.
Jake numan
May 06, 2017
Gergana T.
Nov 12, 2016
Lauren Brook
Nov 04, 2016
From start to finish, Randalls Property Agents were excellent. Katie and Twiz really helped me see the potential in my new flat, being a fairly small space, and on my second viewing they helped my mum and I to measure the whole property without a second thought. They were also efficient with email communications and answered all my niggling questions, and on moving in they didn't hesitate to recommend places to buy furniture etcetera in the area. This being my first time renting my own flat, I couldn't have chosen a better property agent.
Mihaela T.
Feb 04, 2016
Based on my experience as a tenant, I would recommend Randalls to anyone looking for trustworthy, loyal and fairly priced agents. The staff were invaluable with their help and support to our needs. Nothing seems to be too much bother. Their understanding and customer service are first class. Highly recommended.
Michaela
Feb 16, 2015
Spud Dewhurst
Aug 24, 2011
What can i say... Avoid like the plague. The staff have little understanding of the letting business!
2 of the staff have very poor English and are difficult to understand and more to the point they do not undersatand what you are asking them, Not good. Very happy to get your money but then just forget asking for anything to be done ar fixed, it won't happen
You will be dissapointed, upset and ripped off.
2 of the staff have very poor English and are difficult to understand and more to the point they do not undersatand what you are asking them, Not good. Very happy to get your money but then just forget asking for anything to be done ar fixed, it won't happen
You will be dissapointed, upset and ripped off.
Mr G.J.Kelly
Jul 25, 2011
The move into the flat was smooth and fairly well executed by Randalls. However upon moving in in March 2010 we soon discovered a massive problem with large woodland spiders and the largest amout of Ladybirds ever seen, all round the windows. As we were on the top floor we assumed they were there to shelter over winter, the problem was as they awoke in the warmer weather they started coming in to the flat through the trickle vents or if we open the windows.
The spiders also came in through the open windows, by the dozen, we had to put the yellow greenhouse sticky pads down on the floor to try to catch some of them, this proved very successful, but did not catch them all. We contacted Randalls more than once to report these critters, they just brushed us off saying there was nothing they could do. We also had a phone line connected by BT this Randalls said they would pay for as it is in the contract that a working phone line is present, this we did and gave a copy of the bill to them for payment, well that took 5 months+ to get the money out of them, they lost the bill!
As for the saga with the washing machine, we were without it for 4 weeks in total! Not acceptable, and no rush from Randalls to get it sorted. We put a bill in to Randalls for the Laundry as we ended up using the Laundrette, they then just ignored it until we moved out and i challenged them about it, they then said they wanted proof in the form of receipts?!?
From a laundrette!! I think not. On moving out Randalls came to inspect the flat, it was passed with no issues, except that they would prefer it if the carpets were cleaned, PREFERRED not compulsory, this request we refused as the carpets were not spotless when we moved in, however they just went ahead and had them done, then took the money out of the deposit without our permission! Is that theft?
Randalls also did not contact the Deposit protection people in good time and only after i had called the DPS for the 2nd time was the deposit agreed for return.
We are still waiting for the money for the laundry, and we moved out on the 2nd June 2011, it is now 25th July 2011. Not what i call good service. I have spoken directly to the owner of Randalls and he seemed appalled at the level of service we had, however this seems to have been lip service as it has gone very quiet from him. The bill was only J48 for the laundry, for 2 people thats not too bad. J4 a load as it goes.
With interest which i have asked for it is now nearly J100 because of the delay in getting it back to us.
Rounded up the whole experience of moving out was shocking, hence the review on here. Sorry Randalls but you need to buck your ideas up, brush up on the law regarding letting properties, honour your contracts to your tennants and stop taking money from tennants deposits without permission! All in all a poor show!
The spiders also came in through the open windows, by the dozen, we had to put the yellow greenhouse sticky pads down on the floor to try to catch some of them, this proved very successful, but did not catch them all. We contacted Randalls more than once to report these critters, they just brushed us off saying there was nothing they could do. We also had a phone line connected by BT this Randalls said they would pay for as it is in the contract that a working phone line is present, this we did and gave a copy of the bill to them for payment, well that took 5 months+ to get the money out of them, they lost the bill!
As for the saga with the washing machine, we were without it for 4 weeks in total! Not acceptable, and no rush from Randalls to get it sorted. We put a bill in to Randalls for the Laundry as we ended up using the Laundrette, they then just ignored it until we moved out and i challenged them about it, they then said they wanted proof in the form of receipts?!?
From a laundrette!! I think not. On moving out Randalls came to inspect the flat, it was passed with no issues, except that they would prefer it if the carpets were cleaned, PREFERRED not compulsory, this request we refused as the carpets were not spotless when we moved in, however they just went ahead and had them done, then took the money out of the deposit without our permission! Is that theft?
Randalls also did not contact the Deposit protection people in good time and only after i had called the DPS for the 2nd time was the deposit agreed for return.
We are still waiting for the money for the laundry, and we moved out on the 2nd June 2011, it is now 25th July 2011. Not what i call good service. I have spoken directly to the owner of Randalls and he seemed appalled at the level of service we had, however this seems to have been lip service as it has gone very quiet from him. The bill was only J48 for the laundry, for 2 people thats not too bad. J4 a load as it goes.
With interest which i have asked for it is now nearly J100 because of the delay in getting it back to us.
Rounded up the whole experience of moving out was shocking, hence the review on here. Sorry Randalls but you need to buck your ideas up, brush up on the law regarding letting properties, honour your contracts to your tennants and stop taking money from tennants deposits without permission! All in all a poor show!
Lauren Brook
From start to finish, Randalls Property Agents were excellent. Katie and Twiz really helped me see the potential in my new flat, being a fairly small space, and on my second viewing they helped my mum and I to measure the whole property without a second thought. They were also efficient with email communications and answered all my niggling questions, and on moving in they didn't hesitate to recommend places to buy furniture etcetera in the area. This being my first time renting my own flat, I couldn't have chosen a better property agent.
Mihaela T.
Based on my experience as a tenant, I would recommend Randalls to anyone looking for trustworthy, loyal and fairly priced agents. The staff were invaluable with their help and support to our needs. Nothing seems to be too much bother. Their understanding and customer service are first class. Highly recommended.
Paul Long
Christina Rookes
The overall experience of renting a property with Randalls Property Agents has been a very pleasant one. The service has been excellent throughout the whole process, and the staff are very professional and were keen to make sure my needs were met completely, providing great advice and options for my living arrangements. Overall, I would highly recommended Randalls to anyone looking to rent or buy a property within Tunbridge Wells.
Ms T Fitch