Knights Estate Agents - Sales and Lettings Management

Seamless experience dealing with one person - Philippa - throughout my tenancy. I always found her, and Knights in general, to be very reasonable. They moved fast when I had to break my tenancy early, too, when a lesser agent would have just sat on their laurels. Pleasant experience, would happily use them if I rented another property in the Crawley area.

I live next to a property that's managed by Knights Estate Agents. Have reached out to them on multiple occasions to address an issue but they are non-responsive and simply do not seem to care. If I was the owner of the property, I would want to know the details of the situation as it has a direct impact on them and could result in financial loss to the owner. Be wary.

Extremely professional and efficient, Ross has been a pleasure to deal with, going above and beyond. I would highly recommend Knights to anyone wishing to rent out a property.

Knights manages my properties and they are professional, helpful and extremely knowledgeable. I am very glad to have found them and would highly recommend them. I have been using them for 4 years and it has been a stress free experience. They always answer any questions quickly and efficiently and found tenants who look after the properties. I am looking to use their Landlord Mentorship scheme to help me invest in another property. Thank you Ross, Mark and Phillipa.

I have rented out a few of my properties through the young chaps at Knights, very efficient and ensure my properties come back to me in the same state they were rented in. Will continue to keep my properties with these guys as very reasonable rates too!

I have rented a few properties with Knights Estate Agents, all of which have been flawlessly dealt with. I can see the benefit of renting through an ARLA qualified agent, as they provide a very professional and expert approach in all aspects.

We have managed our rental properties ourselves for some years but took the decision to hand over the management to Knights. It has been an excellent decision, removing a great deal of stress. They talked us through the process and explained the pricing structure. They were very active in marketing the property, quickly finding tenants. Their knowledge of the local market ensured we received a good rent.

The whole process went very smoothly. The value of having Knights came into its own recently when tenants had a change of circumstance (location) and moved out after a few months. Knights were great, they sorted everything out with the old tenants and found us new tenants incredibly quickly, all without us having any stress or financial loss. We would highly recommend the services of Knights.

If you are someone returning to the UK and want to rent, do not use this company. They are using a credit check company that will only accept UK bank account records. They are not interested in proof of income, bank statements from other banks etc. They don't even say why. They will ask you to provide a guarantor or the full 12 months rent up-front. Knights also took a deposit before this insufficient credit check, so I lost my money.

I will never use this company again, I will be purchasing my next home with another agent in the area. The whole experience was very stressful and bureaucratical, the agents weren't pleasant to deal with and could be quite aggressive

Ross at Knights has been fantastic. He has kept me informed of the progress of renting out my house. He has explained everything extremely clearly and I trust him completely. I very highly recommend Knights

I cannot recommend Knights highly enough, from initially contacting them to getting tenants into our property the whole process was professional, smooth and quick. The whole team was incredibly attentive to the type of tenants we wanted. They took this fully on board and helped to secure lovely people who we couldn't be happier with. Their expertise in the industry comes across in abundance and is demonstrated by the high quality of their marketing of properties and the results they deliver in such a timely manner.

If you're looking to rent a property hassle free with a trusted estate agent, then you can be safe in the knowledge that you have the best in the business with Knights. Cllr Gurinder Singh Jhans Cabinet Member for Environmental Services & Sustainability

The best decision I've made. Honestly, I'm still surprised at how seamless the whole process was. Since handing the keys over to Ross, I've just sat back and received the (positive) updates. He took care of the security certificates, pricing, and ultimately - finding the perfect tenant. Within a week. Would 100% recommend and plan on using Ross/Knight's for future properties!

I spoke to a number of agents before selecting Knights to manage the letting of a flat in Crawley, . The letting of the flat has been a straight forward process as Knights are a professional company. They're not just a professional and efficient company but great people too!

Highly recommend Knights who even with the obstacles that Covid introduced, they still managed to record a virtual tour of our property & then found a perfect tenant almost immediately. The team were professional throughout & we know we have placed our property in the right hands. Sound professional advice provided from the outset, with excellent ongoing communication.

Knights Estate Agents have been excellent in renting out and managing our property for over four years. They have proved to be just as good when they sold the same property achieving a good price in a short period of time. Mark, Ross and Phillipa are very professional and passionate about their work. I find it easy to talk to them and they are good in solving issues and offering reassurance.

They have a very good knowledge of the local market and have given me good advice. I am very pleased with the way they present the property online and the way they conduct viewings. A few weeks ago I have engaged Knights once again to rent out and manage a smaller property and they have been as excellent as always.

We used services of Knights Estate Agents to rent out our house when we moved to Norway. Ross and Phillipa have been thoroughly professional, extremely helpful and very honest though out the whole process. Knights arranged for all the legalities and certifications for us since we are out of the country so all is sorted. The communication has been top notch. Highly recommended.

A very professional and well managed local lettings agency. Have received excellent service and advice at every stage of the letting process. They found a tenant for my property within 2 days of it being advertised at the asking price. Their documentation is clear and concise and their attention to detail excellent. Rental payments are made on time and error free. Have also been flexible over the timing of commission payments. Would highly recommend them if you are looking to rent your property in the Crawley area.

The service from Ross at Knights has been excellent. We previously used another agent for another property and the lack of efficiency and communication prompted us to contact Knights. Ross responded quickly and rented out our house at full asking price within 2 weeks. The fees are very competitive and we have no hesitation in recommending Knights to other Landlords.

I rented for a year and tried to get out of the agreement within a week or 2 of moving in, The place was a tip after I had been advised by the agent that it "Just needed a hoover", the landlady had left all her belongings strewn across the house and taking up the entire garage.

Funky smells, mold, holes in the walls, roof falling in, leaks, drafts, windows that do not close, screaming baby down stairs...

Possibly one of the worst experiences of my life, I had not had 1 single undisturbed nights sleep at this house. All the agent had to say is "Rented as is, and we didn't advertised the windows (Double glazing) as sealed". The definition of double glazing is "Sealed, water tight, insulating unit" which the windows in the property they had rented to me lacked.

After complaining too much and arguing the fact that I should not lose any of my deposit as all issues that they have claimed I had caused was in the original independent inspection report as existing, I was told not to contact Knights Property or the landlady, they then proceeded to ignore all contact from me even though I was still in the property.

AVOID!