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Wards Property Management LTD Wards Property Management Ltd was created to meet the increasing demand for a high quality property management company. we cover all areas throughout Staffordshire and at only 8% commission, we don't cost the earth to our landlords, we also have no tenant fees policy meaning a faster let in 9/10 cases. Wards Property Management aims to provide a comprehensive letting service that offers landlords the peace of mind that comes with knowing you have a professional team managing your investment and you are paying a reasonable rate for this service. We are constantly adding properties throughout Staffordshire Based in Stoke-on-Trent.

Wards Property Services Ltd is another one of our expanding businesses that provides full property services to clients throughout the local area including maintenance contracts with estate agents locally and also out of the area. Established in 1999 the company has many years experience in the property maintenance sector. The company also offer a 24 hour emergency service not just an answer phone. All work is carried out by qualified tradesmen and is fully guaranteed and fully insured. The company provides a professional full or part refurbishment to companies which is guaranteed to be cost effective.

With a fully backed up call out service, they have fully qualified workers allowing clients to save time and money. With 9 experienced employees, Wards Property Services Ltd has a dynamic workforces who are qualified to the highest standards. The company is managed by Justin Ward who has been involved in the emergency property repairs business for many years. Justin Ward is well trained to oversee the company, having previously worked for a major stakeholder in the division.
Served areas
  • Staffordshire
Highlights and features
  • 24 Hour Call - Out 07799601573
  • Emergency repairs 07799601573
  • Plumbing
  • Electrical works
  • Insurance works
  • Grant work
  • Full / Minor refurbishment
  • Energy Performance Certificates EPC
  • Property Management
  • Lettings
  • Lett only
Associations and certifications
  • FENSA
  • Glass and Glazing Federation
  • Stroma EPC
Reviews (24)
Write a Review
Amrp Relocations
May 08, 2022
Had a great experience with Wards Property, Fantastic team, committed to the customer and I'd have no hesitation in recommending to any future client.
Jayson Kenny
Mar 21, 2022
We have been using Wards Property to manage all our properties in Stoke for the last 20 years, i think that says it all.
Tllesley
Mar 09, 2022
Wards have been managing my properties for about 4 years now and I really enjoy working with the team : They are reliable, knowledgeable about the area and good with tenants. I would definitely recommend them to landlords of BTL properties.
Cliff Knox
Mar 07, 2022
An experienced letting agent with excellent local knowledge and industry information. Always happy to put my mind at rest and the tenants when an issue arises.
Jenny Forrest
Mar 06, 2022
I am an international client and the service and professionalism I get from the team at Wards is excellent. They look after me and my tenants which is exactly how it should be.
Kevin Timbrell
Mar 05, 2022
I have been renting properties from Wards Property for several years, I have always been impressed with the service provided and the level of knowledge of Justin and his team.
Brad Lynch
Nov 26, 2021
Very nice hotel, just had a room that window didn't open though.
Tom Titto
Sep 24, 2021
If you ever looking for someone who is not just an agent and someone who can go over and above of what is expected, then this is the company! Justin and his team have been super helpful. Right from giving us the right advice, viewing the properties on our behalf and even managing it, they have been simply superb. Hard to find people like that in this modern day. Justin and team, keep up the good work!
Basil Vinogradoff
Aug 25, 2021
Justin was professional, also has a quick response rate and is very helpful. A+
Nova Uk
Aug 12, 2021
Absolutely terrible. Lived in a property for nearly two years under these. Where do I begin? Firstly we sent multiple reports of problems and issues with the property which were there before I moved in, nothing ever got done about any of them and was ignored multiple times. Was told I had a house inspection, actually turned out the landlords were selling the house that I didn't find out until an estate agent turned up at my door telling this.

Staff are blunt, not helpful and just seem outright lazy. Asked for my deposit back three times, was never even told the process of how to until my ex house mate called aswell. Still no real time of when I'll get it back as the lady on the phone barely spoke, was very unhelpful and just seemed to have a general lack of any motivation for her job. I highly recommend going with another agency as I've had nothing but persistent issues and two years down the line nothing was done about it.
Juli Fak
Aug 09, 2021
Rented a room with Wards property and they have been responsive all through! Whenever I've needed anything fixing, it's been done promptly and properly. The whole team and especially the director, Justin has gone above and beyond, even replying emails and sorting out things outside of their normal office hours. Highly recommended, you won't be disappointed!
Alison Daily
Jun 02, 2021
Because ALL their reviews are from bots so if they have to buy reviews on the internet Then then the real ones can't be trusted If they can't post real reviews it makes you wonder what else they're hiding
Cinzia Napolitano
Feb 27, 2021
Awesome service! Overall a great experience! Great communication and fair price. Will recommend others. 10/10
Charles Chandler
Sep 11, 2020
We cannot stress the brilliance of Justin and his team. They dont simply talk about good service. They deliver it. There is little more to say than if you are a landlord or a home renter you wont go far wrong by calling Wards.
William Zahir
Sep 09, 2020
As an overseas property owner the service that the Wards team provide is second to none. They are totally focused on providing the best service for both the tenant and the landlord. Communication is excellent and they anticipate, plan and execute effectively to make sure the range of services they provide are first class while maintaining a personal touch.
Anthony Brown
Sep 08, 2020
An easy and quick process with very friendly staff who pointed me and my flatmate in the right direction towards where was best to look for a new flat. Special thanks to Caroline for making the process as simple as possible and always keeping us informed. Also thanks to Kim for helping us sort the final details in the office. All round very happy with our service.
Irma Brannen
Sep 07, 2020
Excellent service from Wards Property swapping tenancy from one property to another. Caroline and Mellodi have been kind, conscientious and very helpful; nothing has been too much trouble. They have made what could have been an ordeal seem almost effortless. The entire team at Wards have been polite, efficient and professional right from the very first time we met them over 2 years ago for the first rental property we moved into
David Johan
Aug 27, 2020
Great staff very friendly always there when you need them if u have a problem Justin is very helpful all the time 5stars definitely
Liam Jones - Old
Aug 20, 2020
If you like the idea of an agent letting themselves into your property whenever they like, completely unannounced, then these guys are for you. Completely unprofessional & criminal behavior. Keep well away! ** This review was copied & reuploaded as Wards deleted their old Google page, most likely because it had a large amount of negative tenant reviews. **
Kevin Higgott
Jun 13, 2020
I rented a property from Wards for 6 years and I would happily rent from them again. The staff were always friendly and helpful, the online tools for paying rent and reporting maintenance issues are very convenient, and all reported issues were dealt with in a timely manner.
Mauro Pisano
I've dealt with Ward's for nearly ten years now, and can only highly
praise a congratulate them on the excellent and professional service they provide to landlords and tenants alike.
Rob Powell
I was doing the facebook advertising for justin at wards property management, they were great to work with, i would recommend them.
John
Working with Caroline is a great experience from day 1 when I viewed the property. This was the first time that renting and moving was an easy and all I had to think was to bring my luggage and settle in and just feel home....
Harry
The staff were understanding, friendly and helpful in everyway going out of their way to help us I am very pleased with the service and would defiantly use them again