Gatekeeper Estate and Letting Agent in Aylesbury

Gatekeeper are very professional letting and estate agents. We rented our property via them and then sold it. Their sales process was superb and very slick especially through their recommended conveyancing team. Such a smooth sale, great service. Highly recommend the whole team.

Very good agency. Everything you need to know explained, very efficient and easy to work with. Communication is very good. Pricing is very competitive to others on the market, worth using and would definitely suggest others use their services. Recently I had some issues with the tenant, which required a little diplomacy to resolve; gatekeeper went out of their way to resolve the issue with the tenant which was a relief to both the landlord and tenant.

PLENTY OF FAKE REVIEWS! Avoid at all cost or it will literally be your cost. Check out the real independent reviews as well they generally score VERY badly (I wish I'd checked), if you ignore the blatantly fake reviews. In my case I found a property to rent and put the money down to take it off the market and secure it (as they described it). I got a phone call less than an hour later to say they wanted more money and this put it outside my budget.

They said the money I put down was non-refundable and tried to push me in to another property or lose my 150. I have lodged a complaint with the Ombudsman and Office of Fair Trading and passed the issue to a solicitor friend to deal with. Try Finders keepers or Chancellors. They have been much better to deal with and more professional and not welched on the deal.

A really brilliant lesson in customer service, both Phil and Harriet have been so helpful and have got the job done in just a couple of days. Can't speak highly enough of the team at Gatekeeper!

Gatekeeper were wonderful when my husband and I were looking for somewhere to buy in Oxfordshire. Very efficient, kept us updated with text and email confirmations for viewings, and Hazel was wonderful when showing us around. Very friendly team, very nice people, and smooth and efficient to deal with. One of the best experiences we have had in our house-buying journey.

Hazel was more than willing to help me and my partner find a property, she went above and beyond to ensure we got a viewing. Thank you!

The people at Gatekeeper have been nothing but attentive and lovely throughout the process of enquiring and viewing properties. Hazel especially has been wonderful at keeping us informed each step, and we have appreciated her honesty with us.

Gatekeeper are an exception to the norm, in their high standards of customer relations, integrity and reliability. Refreshingly polite, courteous and thoroughly knowledgeable of the property market in all its disciplines, including sales, letting and management services etc.

Have made the moving process so far very easy and have been extremely helpful :

Very fast and very professional team! I recommend with confidence!

Hazel was very professional, very responsive to any email I sent over. She was very friendly, ensured everything went as smoothly as possible. Would recommend to anyone looking to buy/rent.

The lettings manager was prompt, professional, and approachable. Hazel stands out from the average estate agent. Thank you for a pleasant experience. Would use gatekeeper again.

When we have requested repairs jobs, they have been dealt with quickly and efficiently

Great communication and no hassle. Everything was well explained and the steps were very straight forward. Would highly recommend it.

Fully recommend Gatekeeper Witney. Harriet and the team managed my house purchase wonderfully, returning phone calls and answering emails quickly, which took a lot of stress out of the processes. Very much a personal service, done with care.

Having bought through Gatekeeper for the first time recently, we were very impressed and grateful for their hard work, professionalism and approach. Phil at gatekeeper came recommended to us and we can see exactly why. If we ever sell he will be the first man we speak to. Very efficient in his work, his work ethic was impeccable and just an all round nice person.

We have been on the property ladder for ten years changing houses on three occasions and without question Phil and Gatekeeper are the best we've experienced. Thank you all very much.

Hannah always gets back to us very quickly and corresponds by email and phone which I really appreciate. She reads correspondence thoroughly to understand our needs. She is honest which I appreciate the most because previous agents have not been and I respect honesty over convenience much more. Hannah is professional but friendly and approachable and always make me feel heard and trusted and doesnt doubt my intentions. She is doing a fab job of managing our property and I'm very grateful.

Tom was really helpful and polite. Felt that he listened to my comments and the feed back I have had since has been really pleasing

I have just completed the sale of my house with Gatekeeper and I have been massively impressed.The team were always available even our of hours and gave me really detailed viewings feedback.The offer and legals process was supported well and communication was good even up to and after my move out.Would highly recommend the service and a big thank you to all the team.

Just rented a property through gatekeeper and I have been thoroughly impressed.Everything was easy when sorting viewings to the application process and inventory.Always kept fully up to date.Thank you for a great rental experience

Ive just rented my second home through Gatekeeper. The team are always available when needed and nothing seems to much trouble. They manage the relationship between the tenant and the Landlord well getting a perfect balance.

Dan was brilliant and very helpful. He was very professional and gave very good advice definitely recommend Gatekeeper to friends and family based on the experience with Dan.

First-class service, friendly and very helpful, highly recommend their services, keep up the great work

There have been a number of specifics for my rental agreement and process that are not very routine and Hannah has been helpful and quick in pushing through what I need. She has been understanding in my needs. She has also actioned my feedback. She has been very courteous and professional.

My wife and I have just purchased our first home through Gatekeeper and I am very impressed by the service I have received. I previously rented and was also impressed then.
Cant thank the team enough for all there support and advice

Brilliant lady called Asheley, very helpful and dealt with every query we had.
Helped to make sure our move was as smooth as possible.

Phil was really patient with us and answered all of my questions. He is well informed and was very good at reading our reactions

Really helpful and communicative throughout the viewing process. Great customer service and fast to respond to any query.

Cheerful, pleasant to be around, informative about properties yet not boring many estate agents are like watching paint dry..

I sold my property through Gatekeeper with a tenant in place as I needed the equity for an extension on my personal property due to the extending family. It was very simple and the team pout in a huge amount of effort to get me what I needed. Very grateful and would absolutely recommend

I employed Gatekeeper to sell my home in what was a well-reported tough market. I found them exceptionally hard working and detailed. The feedback was informative and insightful and the house sold fast which I'm sure was as a result of their hard work and effort. Much appreciated

Alex has been simply spectacular and an absolute pleasure to deal with. He is very pragmatic but always makes sure he gets the job done to a great standard.

Lucy was brilliant, I would definitely recommend using Gatekeeper to others on the basis of how friendly and helpful she was

Thank very much for your reports and general service. It gives me reassurance knowing that my investment is in your capable hands as you look at the property like it is your own. As you know I haven’t ever rented any property in the past but it shows that those that are responsible to look after the property should it be needed. You are certainly doing a good job.

As a former landlord I can highly recommend Gatekeeper, for many reasons. Their quotes of rental com whilst not as high as other companies were actually better value when you take into account the whole package over a long-term rent. As a landlord I paid for full management, which unlike other providers is cheaper than part management, this is their quality control on repairs.

The assumption being consistency in jobs as they use the same quality providers. I had a few jobs needed (front door wouldn't lock, toilet constantly flushing, oven stopped working) and each time they used the same system. If it's below a set amount you have a presigned waiver to go ahead without need for consultation (£100). Above that the team give you costed options, send out an engineer, replace the appliance there and then, combination if the two, and then 3 costed option for alternate appliances if appropriate.

The level and speed if communication worked for, and I'm a stickler for good comms! I'm happy to report none of the repairs needed to be revisited. If I were to be a landlord again I would definitely talk to Gatekeeper first, and have for all the reasons above been recommending them to potential renters also.

I've now bought twice and sold once through Gatekeeper and I am constantly impressed by the dedication and professionalism of the whole team. Can recommend to anyone thinking of buying or selling.

Phil & Naomi sorted out my property Sale for me in the Aylesbury Branch. The central team also supported my transaction and the handover was seamless. I am selling off a few Buy-To-Let properties over the next few years and will certainly utilise their support again.

Having rented for 4 years with Gatekeeper I have moved on to a new area and new job. Through my tenancy the team were very friendly and informed. Always answered my questions efficiently. Many Thanks.

I have been a customer of Gatekeeper for many years now. Through my time I have sold a property and now I am Landlord. The dealings I have had with the team have been very efficient and detailed on all occasions. The online landlord account it very simple to use and makes it easy for me to see the financial elements of my account and doing Tax returns is very simple with that info.

As a first time tenant I am very impressed with the service I have received. The viewing I completed were simple to book and the communication was excellent (by text and email). The payments I had to make were well explained and that helped me and my partner budget for what had to be paid and when. I am very impressed and would certainly recommend.