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Gatekeeper Gatekeeper was established in 2003 and has grown from a single site to a multi site operation. Gatekeeper has grown by offering a fresh and dynamic approach to the property market.

The reason for this success is that Gatekeeper delivers results, a 1st class service at a competitive price. Mat Symons (Gatekeeper Sales Director) explains "At Gatekeeper We not only work harder we train harder and invest more in our people to ensure that they deliver the results 'time after time'. The fact that the over whelming majority of our new business comes through referrals proves we deliver a level of service that you would happily recommend to a friend or relative."
Served areas
  • Buckinghamshire, Wiltshire, Oxfordshire
Services
We look after properties in Witney, Banbury, Bicester, Swindon and Aylesbury, but we don't need a branch in every town. Gatekeeper staff work together, sharing knowledge in one central office. Our local teams maintain a focus on their areas by getting out to visit more properties and speak to more customers than traditional agents.
Gatekeeper was born 11 years ago with four founders, all aiming to deliver a fresh way to buy, sell, let and rent property. Ultimately that means putting people first. We've always felt that if our customers are happy, the business will grow. The business continues to thrive and our teams now cover Witney, Aylesbury, Swindon, Banbury and Bicester.
Patrick set up Gatekeeper back in 2003, he had always wanted to run his own business and felt the property market was in need of a far more customer focused approach than was being offered. Patrick's own background includes working for a diverse number of companies including Comet, BAA and Phones4U where he learned to combine the skills of delivering good customer service backed up by robust back of house processes. I am passionate about delivering excellent customer service in a market that is ever changing and becoming more demanding.
Over the last 25 years, we have established great relationships with our purchasers, listening to what they want from their local estate agent, and as a result have developed a comprehensive service tailored to fit your needs. We know that over 50% of all property searches are carried out via smartphones and tablets, so we have a dedicated mobile website to make your life easier.
Whether this is the first time you're buying a property, or you simply haven't been through the process recently, we hope you'll find the information and tips within this guide useful. If you're buying a property with Gatekeeper, you'll always know who to contact back at the office, so however big or small your question, just get in touch.
Reviews (17)
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Sally-Anne Barnes
Jun 11, 2022
Gatekeeper are very professional letting and estate agents. We rented our property via them and then sold it. Their sales process was superb and very slick especially through their recommended conveyancing team. Such a smooth sale, great service. Highly recommend the whole team.
Iain Grierson
May 27, 2022
Very good agency. Everything you need to know explained, very efficient and easy to work with. Communication is very good. Pricing is very competitive to others on the market, worth using and would definitely suggest others use their services. Recently I had some issues with the tenant, which required a little diplomacy to resolve; gatekeeper went out of their way to resolve the issue with the tenant which was a relief to both the landlord and tenant.
Viktoria
May 11, 2022
PLENTY OF FAKE REVIEWS! Avoid at all cost or it will literally be your cost. Check out the real independent reviews as well they generally score VERY badly (I wish I'd checked), if you ignore the blatantly fake reviews. In my case I found a property to rent and put the money down to take it off the market and secure it (as they described it). I got a phone call less than an hour later to say they wanted more money and this put it outside my budget.

They said the money I put down was non-refundable and tried to push me in to another property or lose my 150. I have lodged a complaint with the Ombudsman and Office of Fair Trading and passed the issue to a solicitor friend to deal with. Try Finders keepers or Chancellors. They have been much better to deal with and more professional and not welched on the deal.
Simon Bradleypoi
Mar 24, 2022
A really brilliant lesson in customer service, both Phil and Harriet have been so helpful and have got the job done in just a couple of days. Can't speak highly enough of the team at Gatekeeper!
Sarah-Louise Miller
Mar 23, 2022
Gatekeeper were wonderful when my husband and I were looking for somewhere to buy in Oxfordshire. Very efficient, kept us updated with text and email confirmations for viewings, and Hazel was wonderful when showing us around. Very friendly team, very nice people, and smooth and efficient to deal with. One of the best experiences we have had in our house-buying journey.
Sophie Taylor
Mar 22, 2022
Hazel was more than willing to help me and my partner find a property, she went above and beyond to ensure we got a viewing. Thank you!
Bb Mansell
Feb 22, 2022
The people at Gatekeeper have been nothing but attentive and lovely throughout the process of enquiring and viewing properties. Hazel especially has been wonderful at keeping us informed each step, and we have appreciated her honesty with us.
Indy-B.
Dec 24, 2021
Gatekeeper are an exception to the norm, in their high standards of customer relations, integrity and reliability. Refreshingly polite, courteous and thoroughly knowledgeable of the property market in all its disciplines, including sales, letting and management services etc.
Izak Andrews
Nov 21, 2021
Have made the moving process so far very easy and have been extremely helpful :
Andrei Paiu
Nov 18, 2021
Very fast and very professional team! I recommend with confidence!
Kayleigh Franklin
Nov 06, 2021
Hazel was very professional, very responsive to any email I sent over. She was very friendly, ensured everything went as smoothly as possible. Would recommend to anyone looking to buy/rent.
Victoria Phelan
Oct 31, 2021
The lettings manager was prompt, professional, and approachable. Hazel stands out from the average estate agent. Thank you for a pleasant experience. Would use gatekeeper again.
Carolyn Beater
Oct 22, 2021
When we have requested repairs jobs, they have been dealt with quickly and efficiently
Rhayanne Carvalho
Sep 18, 2021
Great communication and no hassle. Everything was well explained and the steps were very straight forward. Would highly recommend it.
Karen Down
Aug 07, 2021
Fully recommend Gatekeeper Witney. Harriet and the team managed my house purchase wonderfully, returning phone calls and answering emails quickly, which took a lot of stress out of the processes. Very much a personal service, done with care.
Josh Bennett
May 25, 2021
Having bought through Gatekeeper for the first time recently, we were very impressed and grateful for their hard work, professionalism and approach. Phil at gatekeeper came recommended to us and we can see exactly why. If we ever sell he will be the first man we speak to. Very efficient in his work, his work ethic was impeccable and just an all round nice person.

We have been on the property ladder for ten years changing houses on three occasions and without question Phil and Gatekeeper are the best we've experienced. Thank you all very much.
JB Turner
Nov 20, 2010
I have had great service - I work overseas. The whole team gave me very professional service-nothing too much trouble (particularly Jo who did the viewings and Mat Symons who managed my Account). The Property Was marketed on all the promised websites within a few hours of me signing and let with in days. I was kept up to date by email & TEXT which is great as I am out of the country.

The price was the same for overseas as for based in the UK and they were the only agent I could find that did this. With regards to the service, every thing that was promised was delivered and the staff were 1st class. The colleagues are nice and friendly and are a pleasure to deal with. As I am abroad I checked all the agents I emailed and called and these guys were the best and registered with The ombudsman, National association of estate agents, the tenant deposit scheme which the majority of agents I checked were not. Wouldn't hesitate to recommend their services.