Rochills

Rochills were all round excellent estate agents to deal with. They were really good at communicating any information with us and kept us up to date throughout the entire buying process. We would highly recommend them to anyone looking to buy in the area.

Rochills was effective from the first week onwards no wasting time. I will try to avoid long chain buying in the future but at the end was a great success and efforts sold my property, I highly recommend Rochills don't hesitate their service is excellent

I arranged a viewing for today and I happened to be in Walton ahead of schedule, I contacted Rochills to ask if viewing could be brought forward and I got a call back 2.5h later, understandable as they were all busy out on viewings. However, the person who called back 'Dan' (I believe that was his name) was quite condescending and undermining when I questioned the price of the property in question given that two or three properties were being sold in the same development for 115k less (Ambleside Avenue).

He hanged up on me before I could even say 'bye' which I found disrespectful and unprofessional to say the least. Probably because he does not think I am not in a position to buy and assumed I am not worth his time. He showed he cared little, no interest in what my argument was, customer care was quite poor. This does not benefit the seller as expectations may be a bit unrealistic, other estate agents have mentioned the property is overprized. Rochills is not advising on the sellers best interest and when challenged that the attitude showed today was pretty precarious 'Dan' could not care less and hanged up. Possibly because I have an African name. I do not recommend 'Dan's' /Rochills services and my experience with them was very very poor, appalling. Maria A B-S

My husband and I would like to recommend the service received from both Sharon and Jemima from Rochills in Walton-on-Thames. We were met with professionalism throughout the process which made securing our rental stress free and seamless. Their friendly disposition makes Rochills highly recommended. Excellent service!

From the day of our valuation, it was an easy decision to instruct Rochills. Dan did not rush us and really took the time to understand our priorities. Communication has been fantastic throughout during the viewing process, offer negotiation and finally the conveyancing. We are very pleased with the outcome and would highly recommend Rochills. Personalised, friendly and reliable.

I am an Estate Agent and recently worked alongside Craig Kirk, he was patient and managed the bottom of the chains expectations while we had a tricky transaction at our end. Craig was always professional and helped out when needed. Great agents!

Likely the best and most conscientious service I've ever received from a business, let alone from an estate agent. What is usually one of the most stressful processes in life (apart from divorce, though fortunately I haven't had to go through this but if I ever do I would be tempted to hire Rochills as my solicitors!) was made to be easy - and genuinely enjoyable - by Marcel, Craig and the rest of the Rochills team.

I spoke to numerous estate agents who I felt were trying to gain my business with generic pitches and overinflated what they could do/achieve with my property. Rochills took a completely different approach. It was honest, personable and tailored exactly to the current market and area. The negotiations with the buyers were dealt with expertly and competently, and all of this meant we received an offer of almost 10% over our asking price!

They even provided specialist advice on all the details on the process from offer to completion. I really couldn't recommend Rochills enough; they are in a completely different class to every other estate agent I've ever worked with or spoken to and the team were a delight to work with. Not an easy find these days!

Purchased our house via Rochills and would thoroughly recommend. Liz and Craig were brilliant throughout, not just at offer time but start to finish of process. Craig helped so much with chasing and guidance through the chain and always with timely responses. It is without doubt thanks to him that we moved before Christmas time. Thank you.

We are in the process of a move right in the middle of Christmas and as moves go the search was that bit more stressful with rental properties increasing after the pandemic it added to our stress. However both Sharon and Jemima, have been both professional, dilligent, calming and personable and added a real humane touch to the whole experience. I feel they have both gone the extra mile for us whilst remaining professional which I have never really experienced from any estate agents in all the moves I have been involved in. Rochills as an estate agent comes Highly recommended from me.

We visited the other agents in Walton and Rochills was by far the most professional and responsive. The lettings team did an excellent job of finding us a suitable tenant. We would highly recommend using Rochills.

Rochills were clear, concise and understanding throughout our house sale. My wife and I found them very communicative and responsive, and we always felt like we could approach them at any point. The team that sold the house were polite and friendly, and I believe had our best interests at heart throughout the process. We would highly recommend working with Rochills.

Can't thank Marcel and his team at Rochills enough for their amazing support. They go above and beyond to help and advise in every way, ensuring the very best outcome for their clients. Rochills are the best and I wouldn't use anyone else! Recommending to all family and friends

We recently purchased our house thanks to the fantastic team at Rochills! After a long search we found out perfect house and we're delighted to have our offer accepted. Throughout the process the team were amazing in making things run smoothly. Most importantly they were great at keeping us updated and responding quickly to our messages. The team were always there to answer our calls and texts and guide us through the process.

In particular we needed help and guidance with our solicitor and I was very impressed with how the team helped us and chased our solicitor for us. They were extremely knowledgeable about the whole process - we couldn't have done it without them. Craig, Callum & Dan are all professional, credible and great at what they do. I would definitely recommend them and have no hesitation working with them again. Thanks guys. you are amazing!

Very professional and friendly service from the moment we viewed the property to the completion and even after. I was very impressed with the speed of communication and also the fact that the staff, Craig in particular, would take time to address queries and even go the extra mile with regards to recommending other local services and giving advice.

Most estate agents I have dealt with in the past are only interested in getting their fees or sale and then don't want to know.not Rochills. I'm have dealt with many estate agents through my business of buying to let and I can safely say Rochills are the best I have encountered in over 25 years.

They are very knowledgeable and have provided me with excellent advice. Their negotiation service has saved me a lot of money on my onward purchase.

My wife and I have used Rochills as buyers. We found the team very friendly, professional and helpful. Michaela and Craig were amazing, always ready to answer our questions.

We've used Rochills for both Sales and Lettings and always get a first class service. They manage a two bedroom flat for us, and also sold our £1,000,000 house in under a week!

Really great team and helpful and get the sale! So couldn't ask more from a estate agent.

Rochills are great! They have been extremely helpful from start to finish. I would use them over and over again. The team are very professional and friendly and really put you at ease. 10/10 for customer service!!