RPS Estate & Letting Agents

Fantastic and professional agent. - 10/10 points. i have been hunting for a suitable place since January this year. I couldn't find one and of all the agents i have met and spoken over the phone, RPS is the best. I really want to thank Mr. Mohammed Butt very specially for his extreme professional way of handling my case. I was baffled by his expertise and knowledge.

Also he was very humble, understanding, transparent and sincere in all his dealings. I really appreciate his efforts in securing me and my family a beautiful place which is very convenient for me by all means. All that he took to do is just4 days is even more impressive. i will surely recommend RPS to all my friends. @mohammed, you are really an asset to your team and RPS. keep up your good work and thank you once again for all your hard works and help.!

RPS worked very hard to sell our late father's property, overcoming numerous challenges and providing a comprehensive service that included organising every aspect of a decorating and greneral 'sprucing up' of the property that made it far more attractive to clients. Danielle and Bryony were positive throughout the whole process and made sure every issue was resolved as promptly as possible and all parties were kept informed on a regular basis. A big thankyou to all those involved for making a very testing time as smooth as possible under the circumstances.

We would like to thank Danielle for her hard work, excellent communication and a hug when I needed it! Sadly our sale fell through very late on but Danielle found us a new buyer within a day or so, which we was truly grateful for. Also she found us our dream home to downsize too without it even going on the market, which was amazing and meet us to view it on a Sunday afternoon, obviously her day off! We would like to thank her and the team for making this happen for us.

I have used RPS to buy and sell my property and to handle my lettings in between. The service has been 1st class all the time and managed my property for me. I can't thank you enough for your amazing service over the years.

2nd time that RPS have sold a property for us and again Danielle has given 100%. Timely updates, great communication. I can't fault RPS.

This is the second time I've had the pleasure of using RPS. They sold our first house and we went back to them as they were brilliant! From Bryony who helped us sell the place to Danielle who closed the sale out, never any issues and always helped us with our needs! Would definitely recommend

RPS have been excellent at setting me up as a first time landlord, and managing my property, Coms have been simple and despite my initial concern as funds took a little longer than expected to receive, they have provided an excellent service and I would recommend them to anyone renting a property. Kind Regards Andrew

I represent a Trust with a property in Lee on the Solent in their portfolio. We appointed Bryony Cole of RPS to advise on the wisdom of obtaining a change of use on part of the property and a marketing strategy of the freehold interest as a whole. She was extremely efficient, very professional and showed great energy and understanding, so we appointed her to sell the property. As a result of her knowledge of the area, property experience and tenacity, the property was sold in good time and at a very acceptable price. Thank you Bryony.

I used previous reviews to select a short list of agents to help me sell my Mum's bungalow in Stubbington. The RPS team responded professionally and quickly and their energy and commitment played a vital role in selecting them as our preferred agents over others who might have had more experience in dealing with this type of property. We had a number of agreed sales that failed and yet we were never waiting long before the next offer was forthcoming.

The property was obviously in need of improvement and I was pleased with RPS's integrity in not trying to paint anything other than a realistic image for potential buyers. I live some distance away and the RPS team have done a great job at keeping me informed and managing access to the property on my behalf. I have also been impressed at how well different members of the team support each other in seemingly knowing what is going on when the lead contact is out of the office.

From start to finish all the staff at RPS provided a pro- active and professional service ensuring the sale of our property went ahead as smoothly as we could have wished. I can thoroughly recommend them.

Danielle and her team have been amazing - they sold my house so quickly, and managed the whole processes really professionally. I was so impressed with the service after getting an offer, they did letter drops to help find a new house and chased the solicitors with the sale, helping to get it through as quickly and painlessly as possible. I couldn't have asked for more. The team were so helpful in all aspects of the sale and move. I definitely recommend them.

Superb support and service from the staff in dealing with the sale of my late mother's property. Helpful in answering my questions and guiding us through the process.

Lovely helpful staff, nothing too much trouble, arrived for my viewing on time. A real pleasure to do business with.

Would like to take the opportunity to thank all at RPS. The service provided from first point of contact has been simply amazing, and the staff really do go above and beyond. I could not recommend the team at RPS enough and has been so refreshing to deal with a team so approachable and professional. Thank you.

Awful service received by all members of staff and management. While in rented accommodation, we noticed black mold appearing within 3 rooms. When reporting this to RPS, we were immediately blamed and informed we must keep all windows open 24/7 (this was reported during the winter months). As we had two infant children, this was obviously a ridiculous request and therefore I informed them of this. Luckily for us, the law then changed in March of that year, where I then went back again showing how bad it was and that it was now damaging our property.

Surprisingly again, they stated this was our fault and nothing to do with the landlords and lack of ventilation that was in the property. When I mentioned I will take the matter further through legal proceedings, then finally contacted the landlord who eventually sent an inspector around, who confirmed that the ventilation within the property was not suitable & the one fan that was in the property (above the shower) was almost completed blocked.

This company treat you appallingly and will happily push the blame onto you, rather than doing any extra work to 'manage' a property. They clearly just want your money (hence why they're one of the most costly estate agents around), and as soon as they have it, they either want to sell you something else or be done with you. AVOID! Update. With the pathetic excuse of a response below (most likely Mark Rowe, who successfully ignored my email to him on 11th March 2020), I would like to address the additional displeasure I received when GDPR terms were breached by sharing my personal information with a 3rd party without prior consent (all emails saved and happy to share if others require further evidence towards my 1 star review). Reviews can be left whenever and however Mark, therefore I would not attempt to be so petty with your replies!

In the last 12 months, RPS helped us sell our own house and my mother's house. From initial contact to the completion of both sales, we found all the staff at RPS to be extremely professional, helpful, diligent, courteous, honest and thoughtful. We would wholeheartedly recommend them if you are selling a property.

Sold our house This year through RPS. Brilliant communication, feedback from start to finish. Thankyou RPS. Would highly recommend

This is the third time that RPS have let my Property and have managed the same whilst I have been living in Dubai and beforehand. Only some words to describe RPS as very professional, efficient and friendly. I have been totally stress free. Nothing is too much for RPS even for my requests over and above their remit. Thank you to the Rowe family and your staff and I will be sure to use your Company for other services in the future.

I will also always recommend you to my friends. From one very satisfied and happy customer. NB, If anybody is debating on which agent to use in the area, please look no further. Agents like RPS are honest, loyal and are very much into their customer service and satisfication, some would say unfortunately rare in this day and age. Well done RPS!

Rps staff really professional and have kept us informed at every turn . Am so pleased with them and would highly recommend them for further work . Thank you Rps for all your help .

We first got in touch with RPS in August 2013, and they seamlessly rented out our 3 bedroom detached family home when we wanted to move north to be closer to an elderly relative. Since then we have had complete peace of mind, and almost forget sometimes that we still have a house back in Lee-on-the-Solent due to the professional manner in which RPS conduct their property management service.