Kingstons Residential

Unable to give zero star, I do not recommend any landlords or perspective tenants going to this utter shambles of a company. They will bully you to resign for another year and leave you high and dry when it suits them.

Recently worked with Kingston's to secure a property and I could not recommend them enough! We were very open with our wants and needs in which the letting agents were very accomodating in finding our perfect place. Very happy to reccomend to students and professionals alike in Cardiff. Absolutely lovely team and so helpful!

Had a very good experience with Kingstons as they were professional and helpful in our search for a house. Good communication throughout which was amazing and very accommodating for us. Would recommend.

Fantastic experience with Kingston Residential! We saw at least 5 properties until we were happy, but Kingston never gave up on us! So excited to move into our dream home in July! Thank you the entire team, especially Lee!

Absolutely amazing experience with Kingston's! As students, getting a house sorted can be very daunting but Lee made it so so easy for us. Great communication throughout the whole process, and helped us to negotiate with the landlord so that the house could be exactly what we needed and wanted for us. 10/10 from me!

After searching for a student house for a few months and not really being impressed with any, we finally came across this agency with a house we all wanted. They were very open and forthright in the viewing and gave us a very clear picture of what we would be getting. Once we all decided we wanted the house, it only took a five minute phone call and then we were paying the fees (which were much cheaper than other agencies) and then we had our house. Great service and very reliable

Me and my house mates had a great experience with Kingston residential. We had a great viewing experience and are very happy with the property we've ended up with.

Lovely, professional and polite staff, told us everything we need to know. Hassle free to secure our first student house, recommed for people in Cardiff.

We've had a good experience with this agency, good communication and straightforward with the whole process. Very kind staff and have been very helpful in helping us secure a student house. Would highly recommend.

After searching around for properties for months with other agents, Kingston's found myself and my house mates a house within hours. Listening to our requirements and finding us a house that will benefit us all! Thank you to the team and I look forward to working with you all again! 10/10 would recommend.

Kingstons Residential is very good in sweet talking. They promised all the good things at the beginning like 'landlord will change the old carpet', fix this and that, but they did nothing new to the house throughout three years of our tenancy! They sometimes ignored our maintenance issues. Our shower was not working and they didn't fix it for about three weeks until we finish the tenancy.

We had to use our neighbor's for showering and it's so shameful for kingstons to have collected our agency fee in the first place! The carpet was very very old and even hoovering it didn't work. The microwave broken, then the landlord replaced with another used, old, rusted microwave! The only new thing that the landlord did replace, is the washing machine.

During the checkout process, both Kingstons and the landlord were very fussy. They even charged the two small dusts on the study table! Unbelievable. So if you plan to rent a house under Kingstons, make sure you capture every single side of the house as proofs for later use.

All-in-all, Kingstons = promises remain promises.