North Park Properties

A waste of time. Turned up to view a property and after half an hour no-one turned up. I couldn't call the office as it was out of hours and then when I did get through I was told the property has already been let. A quick call from them could have avoided a half hour wait in the rain. Avoid

The agent is an absolute fraud. He lied to us about how the apartment was and manipulated us several times. The flat we rented was absolutely disgusting. There was mould growing in the toilets, cobwebs everywhere. The heating used to shut off on its own. The shower curtains were soiled. The shower heads had hair on them from the previous tenants. The agents did not provide us with enough information. Held us responsible for the damage caused to the property because of the third flatmate. Lied to us on our faces every single time.

They charged us an agent fee of £125 each, but did not provide good service at all. We had no contact with the landlord. We were made to pay the bills of utilities which the third flatmate used. He was returned all the deposit without questioning at all. There is no consistency and communication with the agents. Look out and do not accept any services from them. The agent is highly misleading and will not give a second thought about the tenants.

Arranged a viewing and it had been sold the day before. Estate agent wasn't there to meet me and didn't even ring me. Useless

What an absolute joke of a business. I called to book a viewing for a property to buy and an agreed time and date was arranged. I turned up at 6:15 in the rain and had prior to arriving tried to ring to confirm I was on my way, no answer. Waited at the property for 45 minutes in the cold and still no one answered or turned up. I rung the next day to explain what had to happened to be told by the manager that it was all my fault for not ringing up and confirming the viewing!!

The viewing had been confirmed on the phone previously and the manager, who rudely kept interrupting whenever I tried to make a point where I had to raid my voice to get a word in, kept blaming me and refused to take responsibility. Every excuse and never took any ownership of a mistake on their behalf. They said they had trouble getting in touch with the landlord and getting keys previously in the week...But I had no phone call to be notified of this as they knew they wouldn't get in!!

But that was my fault for not ringing up though a date and time had been confirmed. Then to make it worse, he was like we will book another viewing and try get discounted rent... Ones buying!!! They have no idea about their own properties they were selling on behalf of consumers.

They really won't bother with you until they feel like it, I was locked out of my own house the other day missing work because the locks are screwed and a certain main door key open the flat door also so people that have the main door key now have access to my flat. The tap has been ripped off and not only that but no hot water either. Our window is broke so anyone can break in, lights don't work and I had a landlord over the other day to tell him my heaters also don't work and he said he "thinks" they're on a timer when I'd told him plenty of times they spark up and turn themselves off when used.

If you don't really mind being treated really badly then be my guest but it's nearly christmas we've had to fork out a tonne of money to even move into this absolute dive of a place, certainly ruined Christmas but atleast they'll get there bonus.

Bad company if you want to be lied to and lose money. The have lost my confidence, they will go out of their way to avoid replying back to emails and phone calls. Not rational with the tenant,
there were rats in the flat and they did not attend to this until we asked our bodbuilding friends to speak to them and suddently the rats were out the next day
They have not fixed our broken chairs, so where should guests sit
lastly we had a broken tap to which they ignored the emails to and then when i had called they send they were sending someone to sort it... suprised that no body actually came and that we had to pay alot for the hot water bill? So if you have a disgustingly, inconsiderate agency, i suggest you go with this, if you want a proper trusting agency... keep on looking