Glentworth Letting Agencies Ltd

We have recently rented a property through Glentworth, and can't fault them at all. Danielle has been so helpful throughout the whole process, nothing was too much trouble and she was always able to answer any questions we had

Lovely spacious flat, maintanance is kept up to date. Regular checks on property and fire alarms, safe a secure to live in. Emails are responded to within good time.

If I could give them a 0 star I would. I called Glentworth to get a viewing to see a flat which me and my partner was looking at and at the start they seemed really nice and professional. Turnt up on time to the viewing and it all went wrong once the application was sent in. I had been dealing with Danielle and I let her know about my previous credit and I was told by them it would still be okay to apply.

Me and my partner loved the flat and we put in a offer. I have a Guarantor and 6 months upfront. Once the application was complete Danielle asked me to send some details over to her. I sent these all over and then receieved an email back from her today explaining our application could not be put forward due to my previous credit. When I first spoke to them they said it was fine and I made sure they knew of the situation before I went to view the property as I have to take time out of my working day to get the time out to view.

Once the email come through I had sent an email back to her and I got an email back basically going back on everything she said. I called the office and spoke to another lady and to be honest she was useless and very rude. My brother called the office as he also works in lettings and she blammed us for not being upfront and truthful when I have a email and paper work showing me being upfront.

They made a mistake and blamed it on me. Then it changed to her being a new member of staff and just telling me the wrong information when surely they deal with referencing every single day so you would think that they would be able to give correct information. I would not ever deal with the company again and I would make sure all friends and family know not to deal with them either. Very rude and very unprofessional. Just leave you out to dry, just like they did us.

Glentworth were really great in helping us with the letting from the very start. We managed to get a viewing booked straight away and I applied for the property the same day as it was perfect for us. We heard back really quickly to be given the news we had been accepted and were able to get keys within 2 weeks which was fab. They were really helpful at the start and still are if we need anything. Highly recommend letting with Glentworth.

My rental property was changed over to Glentworth and initially had queries over my previous payments. Lack of communication to start, was told to pay cash in the office and when I went in was informed they didn't take cash. Was then accused of not going in at all, luckily I had proof. Started on a bad footing but not had any issues since, so far.

Very polite and friendly staff. We are tenants and, whenever we have any problems, the Glentworth team members respond extremely swiftly. Our friend uses them as a landlord and so we know that they give great service to both landlords and tenants. Would definitely recommend.

I have been a tenant for many years, I have found Glentworth to be professional, responsive and always helpful. All enquiries have been dealt with and I would highly recommend them.

My viewing time was stated for 10:15 & I waited outside for few minutes, knocked, no answer. Helped myself inside to know if someone was waiting already. She was obviously with the previous person viewing n I said hi politely but she said I can see she's still with someone n I shld wait outside. That's fine. Waited for another 10-12mins, she wasn't close to been done with the person. Had to leave as I was on break for just 30mins.

She could have spoken to me politely to give her abit more time but she prefer me to stay outside, I don't like playing the race card but I wonder if she would have dealt with me differently if I was a different skin colour.

"We would highly recommend this agent to anyone looking to rent who prefer to use a company who go the extra mile and provide a personal service. They stood out as we are made to feel like valued clients and not just another customer. We have just had our 3rd successful rental with them over the past 8 years (our family is growing!) and are settling in to our new abode in time to welcome baby 3 into the family. Thank you Alison for help once again"

Glentworth Lettings are a great company myself and my partner have just rented our lovely new home from this company. The team at Glentworth Lettings have been efficient from start to finish keeping us both well informed every step of the way, this was a quick and well managed move they listened. Thank you!

I found Glentworth Lettings to be thoroughly professional right from their initial visit prior to the property going on to the rental market. They quickly found a tenant and having completed all the necessary checks, the tenants moved in shortly afterwards. I was kept completely updated by the Glentworth team throughout the process. Glentworth ensured that the rent was collected on time and paid into my account throughout the letting period and made a number of visits during this time to ensure that my property was being cared for by the tenants.

I would not hesitate in recommending this agent to any prospective Landlords who are looking for a competent and professional Letting Agency who will deal with any issues that arise, promptly and efficiently.

I have used Glentworth Lettings for over 10 years now. I have also used over 20 other letting agents across the country for my portfolio. Glentworth are head and shoulders above any other letting agent I have ever used. They genuinely treat each property as if it were their own asset. Their level of service, conscientious attention to detail, and understanding of the industry is second to none. So much so, that I have moved my entire portfolio under their management, in excess of 40+ properties.

Thank you to Darren and all staff at Glentworth for being so helpful and professional. Before moving our properties to Glentworth we were having nothing but problems resulting in a tremendous amount of stress and hassle. At Glentwoth our properties are being professionally looked after and we can actually go on holiday without worrying