Accommodation Unlimited

I must say I was rather apprehensive when I read the other reviews here, but honestly my reality couldn't have been further from the truth! Peter was efficient and proactive, and you could tell that he genuinely cared about finding us a place to live. We were let down at the last minute by one Landlady but Peter found us an alternative, and between him and his team they managed to make it so that we could move in just 6 days after we viewed the property!

We've been here 6 weeks now and we're very happy. All I can say to anyone considering finding a property with Accommodation Unlimited, ignore all the other bad reviews and go ahead anyway! I'll certainly be coming back next time I need to move.

Critical: Professionalism, Quality, Responsiveness, Value Rented from this agency for 8 years, never a late payment! House better than when I took it over, still waiting for 600 deposit

Having recently used Peter's service I thought I'd leave some feedback. Firstly, they did find me a tenant so good result in the end. However I would urge the business to better manage the expectations of clients. Both Peter and a colleague stated confidently that I would have a new tenant by a certain date, the final move in date was 5 weeks beyond this time.

During the time my property was with Peter I only received 1 formal offer. I asked for feedback during the process and was told the property is in very good condition and nothing needs to be changed. So this leads me to think AUL does't have the reach that other agencies may have in Bristol. I would fault the business on attention to detail during the process.

I had asked for a clause to be added to the tenancy agreement (twice to Peter and once to a colleage), almost a month with the tenants and I have not received an amended contract. 3 stars from me.

Incredibly poor service. Peter the director was in charge of getting our deposit back to us which was two weeks later than agreed date that it would be in our accounts. The company left us in a house with no fire alarms for two months. To top it off they had taken out check out fee that was not in the tenancy agreement nor was on their website. We felt as if we were not taken seriously as young people and would definitely not recommend this agency to anyone that we actually like.

Extremely happy with the service Accommodation Unlimited provided would not hesitate in recommending them on to my connections.

AVOID THIS COMPANY! It seems that this company are in the habit of deceiving and lying to their (prospective) tenants. Prior to moving to Bristol I visited from London and arranged a day of viewings. We found the house we wanted early in the day and agreed with the agent on a specific move in date and rent. It wasn't until later on in the process that another member of staff and Peter claimed to be unaware of this agreement.

The agent who showed us around was by this point conveniently on holiday and could not be contacted. Peter was rude to both my wife and I and stated we must have fabricated this story. I strongly suspect this is a tactic this company use to lure you into a deal before changing the terms at the last minute.

I've rented a property with Accommodation Unlimited and was very pleased with the service. The staff was helpful, knowledgeable and the whole process was smooth and efficient. Wound use again!

Very pleased with the service provided, they are very professional. I highly recommend it.

AVOID AT ALL COSTS! Unprofessional, unorganised, rude, unfair, dishonest. the list goes on. I rented a four bedroom house share with Accomodation Unlimited for 18+ months. During that time I always organised new tennants when current tennants moved on, I was always very helpful and probably did more than my fair share of work to reduce the workload of Accomodation Unlimited. don't get me wrong this also benefitted me as we got to select our new housemates.

About 4 months before I left, another housemate left and hadn't paid her rent for a couple of months months (~720). Peter was very quick to let the remaining housemates know we were now liable to pay this, after making very little effort to contact the tennant who actually didn't pay. I managed to contact he girl who left and it seemed that it was an honest mistake and she agreed to pay.

I contacted Peter and he confirmed she had called and agreed to pay. Once I left the property I requested my deposit back (a full months rent ~360). I was told the property needed inspecting first (this should have been organised as I left, however I'm not sure this ever happened, I was never present anyway - which I should have been). A month later after calling several times a week, still no deposit.

Then the truth came out, Peter hadn't managed to check that the previous tennant had paid and the rent was still in arrears. Now he wouldn't pay me back my deposit as I was liable. taking into account that Accomodation Unlimited also had deposit of the girl that didn't pay we were only in arrears ~ 360, the amount he was now holding from me although there were another two tennants liable - and therefore he should have given me 240 back. Turns out Peter had made no effort to contact the previous housemate again as within a couple of days I had managed to contact her and asked her to pay - which she did, turns out she's just as poorly organised as Accomodation Unlimited. Worst company I have ever had to deal with! Took me approx 2 months of contacting Accomodation Unlimited weekly and chasing the previous tennant (their job!) to get my deposit back - I would recommend this company to absolutely nobody.

If you have a choice, DO NOT USE THIS AGENCY. They are very unprofessional and have not once, but twice allowed people access into my flat without my knowledge or consent. They have been very disrespectful and misleading just to secure a rental. The second time they allowed access into my flat, the person or persons used my bathroom and left finger prints on the toilet roll and moved my air freshener. That was the only way I could tell someone had been there. This is a clear violation of my rights and has upset me more than I can say.

If you head to The Arches at the bottom of Gloucester Road (where it turns into Cheltenham Road) you'll see no shortage of Accomodation Unlimited signs for they rent out loads of properties there. Now I've never been a fan of letting agents (ever since some unscrupulous company conned me and my uni pals out of hundreds of pounds by pretending they had a property on their books which they really didn't) and what annoys me most is how pushy they can be. Thankfully these guys don't seem to be too pushy, they show you the property, tell you what you need to know and if you say thank you and leave then that's cool. No need to feel guilty, like you've wasted their time or anything. I'd call it efficient.

Choosing a place to live and to make a home is a difficult and stressful time for anyone - whetehr they are first-time buyers, renters or renovationists. This is why Accommodation Unlimited is a great place to go. They offer excellent service - the staff are really friendly and professional, making you feel at ease during all the processes.

I had a problem with the boiler and the maintenance team solved it straight away. Great experience!

Extremely happy with the service Accommodation Unlimited provided would not hesitate in recommending them on to my connections.