The Letting People

The Lettings People have been wonderful in all areas. Even though the property we rented had serious damp issues they were very understanding and very responsive. We would recommend them again.

I would highly recommend The Letting People to anybody looking to rent out their property. They managed my flat in Leamington Spa from February 2014 to October 2021 when I sold the property. Over the years I have always received the highest level of customer service from the team. I have always had super tenants rent my property and excellent maintenance support. Victoria has been particularly helpful over the last 2-3 years, organising everything from decorators to plumbers and boiler replacements for me. I am grateful for the whole team's support over the years and wish them all well.

The best property rental agency in Leamington. I rented a super place from them and can only offer praise. Organised, fair and great communications. Zero problems. Wouldn't consider renting from another agent.

We used The Letting People in 2020 when we moved into our first flat and they were nothing but helpful and welcoming and always offering assistance. Every email they would always take an interest in how we were and checked up on our new family addition which was lovely. Shame we had to leave on moving into our new home but even after vacating our property Victoria and Cassie have both been amazing in helping us to ensure we had completed all on the checklist to give us a better chance of receiving our whole deposit back! Definitely would recommend renting through them!

Recently used The Letting People for the first time and was genuinely impressed with the service I received. Nothing was too much trouble and was all done very professionally. They managed to find me a new tenant within hours of posting the vacancy and dealt with all administrative stuff for me. A huge thank you to the team

I use The Letting People on a few of my properties. It's stress free and there communications skills are amazing I usually deal with Victoria and she is extremely good at her job and reply to all my emails no matter what time of day. Highly recommend them.

Recently used The Letting People for the first time and after having such trouble with previous agents it was so refreshing to have such lovely service. They went above and beyond for me and I can not thank them enough. Would recommend to anyone. Thank you xx

I have rented a property through the letting people for a bit short of a year, nothing but positive things to say. Easy checkin and checkout into the property with a proper process / checklist in place to ensure everything is covered and a supportive team in place to help if you have any queries during the tenancy. Very professional service from start to finish! Thanks for everything, hope our paths cross in the future.

Rented with The Letting People for almost one year and had absolutely no issues whatsoever. Their staff (Victoria in particular) are highly professional and friendly. Response time is very quick and any issues that arise with the property are immediately resolved. Would highly recommend!

Excellent service from start to finish! I couldn't of asked for a better letting company to help me rent my first flat. Would highly recommend, nothing was ever too much trouble, all of my questions were answered straight away and they made me feel at ease through the whole process. Professional and a 5 star service, couldn't of asked for more.

It took 130 Days to get my Deposit back. 130 DAYS! 4 and a half months!! After creating a fake dispute, taking an age to argue the case. Other than that they seem to be professional... maybe they need more staff... but if you like getting your deposit back in a timely manner then avoid.

WARNING!! I had the misfortune of attempting to rent a property through The Letting People in Leamington Spa. In May 2011 I found a property and paid an administration fee of J199. Once my references had cleared I paid a further J199 deposit and rent for the first month. I signed paperwork stating that I would be moving in to the property on 8 July 2011 and gave the necessary notice on my previous property. Arrangements were made for the move, including removals hire and a day booked off work.

At 17.30 on 7 July 2011 I was contacted by Anthony Kempster, the company Director, who advised that I would no longer be moving the following day. There was no apology or explanation given. Mr Kempster could not give an alternative date for the move. When I explained that this would render me homeless, he offered another, considerably more expensive property, which was not available until August.

I was forced to find temporary accommodation at considerable expense and have now found a property through a more reputable company. Mr Kempster has retained the J199 and is refusing to refund it. I am currently seeking legal advice and would strongly advise other people to avoid any dealings with this company.