Delivering a professional service as Lettings, Sales and Managing Agents to local, national and international clients for over 40 years. Over the years we have established trust and longevity with our clients and are proud that we still act for clients who have been with us from the start. With experience spanning two generations we place value and integrity at the centre of our services.Here at Priory we have an impressive and knowledgeable team of property professionals who go above and beyond to ensure that our clients receive the highest level of service.
Services
Rooted in the local community and nestled on Kew Green, Priory Lettings and Management are an independent, agile and dedicated family business delivering a professional and personal service to buyers, sellers, landlords and tenants for over 40 years. We have built a reputation for being efficient and discreet.
One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing). Security Deposit Per tenancy. Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Building a relationship of trust and longevity takes time, that's why our Lettings Directors and Managers are Propertymark ARLA qualified and work to mentor their own teams to the same standards, and so from valuation to viewings, check-ins to check-outs, you can rest assured that our attentiveness to your property is our priority.
With over 40 years' experience spanning sales, lettings and administration our knowledge and expertise has positioned us to navigate legal and financial responsibilities whilst avoiding costly void periods to ensure strong rental yields for our clients. Our know-how allows us to move with agility and efficiency to offer a comprehensive service from marketing your property and securing reliable tenants through to drawing up contracts, property management, rent collection and rental reviews to give you peace of mind whether you're local, national or international that your property is in safe and professional hands.
Reviews (10)
James Thornton
May 06, 2022
Jacqui French
Jun 06, 2020
Over the past 10+ years I have used Priory Management as both a tenant (renting through them) and as a landlord (having them sell, rent and manage my own properties). They have always been great at finding quality tenants, arranging repairs, finding good buyers, etc. James, Debbie, Jack, Iwona and the team are great to work with. I highly recommend their services to both landlords and tenants!
Stuart Wright
Apr 19, 2020
I have used Priory Management for a number of years now and always impressed with their professionalism and hunger to help. They are prompt at finding quality tenants and support me in terms of approved local contractors when required. They are fun too! James, Debbie, Jack, Iwona and the team are amazing! Thank you.
Jitesh Gupta
Apr 14, 2020
Absolutely bunch of unprofessional people. They had a booking with me to show an apartment. 10 mins before my appointment I gave them a call to say I would be 5 minutes late. They told me that all appointments were cancelled as the person I had the viewing with. Which was unprofessional as I got no call and I told them I was coming from a 30 mins drive.
I don't love close by. They say someone will be there in 15 mins. 20 mins after my scheduled time I call them and they tell me the person will be there in another 10-15 mins. I told them I have another appointment so not to bother coming now. The person goes and I quote "I arranged someone to come so it's either now to view the apartment or forget it." I decided to leave.
I don't want to work with such people. Imagine I rented an apartment with these people. Call them to get something fixed and no one would show. Pathetic. DO NOT USE THEM! NO ETHICS!
I don't love close by. They say someone will be there in 15 mins. 20 mins after my scheduled time I call them and they tell me the person will be there in another 10-15 mins. I told them I have another appointment so not to bother coming now. The person goes and I quote "I arranged someone to come so it's either now to view the apartment or forget it." I decided to leave.
I don't want to work with such people. Imagine I rented an apartment with these people. Call them to get something fixed and no one would show. Pathetic. DO NOT USE THEM! NO ETHICS!
Dimitra Tsalta
Mar 22, 2020
Sue Hardwick
Nov 21, 2019
Vicky
Jun 06, 2019
I am very surprised there are not many reviews about Priory. I rented a house in Kew through their company for about 3 years, and I couldn't recommend them more. From needing someone to fix appliances to locking myself out of my apartment on a Sunday (.), they've always been there to make sure I was okay and had everything I needed. Granted, some of their employees need a little bit of a reminder and a push to actually get things going, but they always do in the end.
Most importantly, they are kind, understanding people and they take the time to chat and figure out possible solutions with you. They approach things with a logical but sensitive touch, which is lovely. They also take the time to research things for you and even recommend solutions and choices based on what they personally do and have experienced in all their years in the industry.
When it comes to money and legal matters, I've never found a company more transparent with contracts, invoices and receipts. We went through 3 or 4 drafts of the contract initially before settling to the final one, because they really do listen to what you have to say and your concerns. Not to mention my landlord was wonderful throughout. A big thank you to Priory for taking care of me for the past 3 years and I hope we cross paths again in the future!
Most importantly, they are kind, understanding people and they take the time to chat and figure out possible solutions with you. They approach things with a logical but sensitive touch, which is lovely. They also take the time to research things for you and even recommend solutions and choices based on what they personally do and have experienced in all their years in the industry.
When it comes to money and legal matters, I've never found a company more transparent with contracts, invoices and receipts. We went through 3 or 4 drafts of the contract initially before settling to the final one, because they really do listen to what you have to say and your concerns. Not to mention my landlord was wonderful throughout. A big thank you to Priory for taking care of me for the past 3 years and I hope we cross paths again in the future!
Tom H.
Nov 11, 2018
Very disappointed over quality of service. One member of the team does not appear to know what the other is doing, resulting, not only in them not turning up for their own appointment, but being unable to commit to any time of arrival. After over an hour of waiting and not even receiving call back with updates on ETA, we had to leave without seeing a property we were interested in.
When we made the last call to advise that we were departing, they offered to pay for a cup of coffee. It's a house we were looking for, not a wasted 3 hours (including travel)
When we made the last call to advise that we were departing, they offered to pay for a cup of coffee. It's a house we were looking for, not a wasted 3 hours (including travel)
Clare Hyde
May 03, 2017
Recently let 3 properties with Priory Managent. They were extremely helpful and efficient, making sure we had the right tenant for the properties. They dealt with all the paperwork without any problems and were easy to contact throughout the process. They manage my properties, taking away the headache of having to find reliable professional services. Thank you Priory
Fiona Fielding
Oct 19, 2016
