Matthews Linda Lettings

Shocking estate agent stay well clear they take months to reply and also they put your rent up without telling you making you get into arrears

I have been a tenant with linda matthews for over 2 years and about to move to another property using them agian. I have never had any issues with dealing with Linda Mathews and if repairs are needed then they are done quickly. Also there fees are fair and the application process is straight forward.

Viewed a place to rent and they advertised the cellar as a bedroom. Which had no windows to it. So legally it was not a bedroom at all! This was a supposedly 3 bed inner terrace in Victoria Rd. Chatham. There were also numerous damp. Problems as well with mould on the walls. Back garden was badly kept. I viewed it approximately 3 years ago last March.

I was willing totake it then at a lower rent. I kept on phoning your office at the time was fobbed off with the person was out who I needed to speak to about it. I eventually became a HMO how could that be with the state it was in heaven knows!

Am having issues with their property, the shower is not working, I had to get water from the sink to bath myself and kids, the carpet is ripped, soak and smelling because of the their linking toilet which am paying 83 extra water bill for, the wood under the carpet is shaking when walking round the house, kitchen sockets not working. Some of this issues was promised to be fix before even moving in by June 2020,I have reported this for 2months now and still chasing them up but to respond or anything, it's really frustrating me, I really regret using Linda Matthews, please don't if you can't handle stress and disappointment

I have contacted several estate agents regarding properties via either Zoopla or Rightmoves. All other agents at least acknowledge your correspondence or get back to you, even if the property is no longer available, but not this company. I appreciate we are experiencing challenges at this time, but good manners seem to have failed this company.

Not sure why they have bad reviews? I moved here from Essex not knowing any areas but they found me an absolutely stunning flat and was absolutely hassle free to rent it. I can't praise them enough. The couple of issues I've had they have dealt with them extremely fast and efficiently. Would recommend to anyone.

Hi thought I'd leave a review as iv had nothing but a good experience with Linda Mathews, Lee did our viewings an was extremely helpful very polite an professional we viewed 2 properties both lovely an now have moved in to one and are very happy, iv spoken to linda and Maria a couple times an again very lovely an polite an will do anything to help u out, easy to talk to an friendly service highly recommended

Lee at Linda Matthews Estate agents has managed one of my investment properties in Kent for over a year now. Well organised during the tenant search, and the on going management has been trouble free. Would certainly recommend.

Luke Barnham I was looking for a room as was living at my sister place and I can thank Lee and Marie enough for the services and the room they have found for me Would recommend to anyone 10 out of 10 in my book Thanks

It's a good website easy to follow just not much of a selection on what I was looking for

I enquired about a rental property in the area just a few days ago now, and i have to say the level of professionalism from Linda Matthews & Co has been amazing. I would highly recommend if you're looking for a place to call your own. Friendly, open & honest. Exceptional.

WARNING! STAY AWAY! Absolutely appalled with the way I have been treated by this letting agent. A number of problems regarding my rental property with them, one taking 8 months to repair! 3 months after moving out I still have been avoided regarding the return of my deposit with zero information given the process of this. Completely fobbed off on phone calls and not one reply to number of emails. Cancelled my checkout appointment on my day of move out! Asked and expected me to hold at least 4 viewings because of pure laziness to travel to the property. Had an unannounced visit to inspect the whole of the property by landlord and Linda, when only being told I would have an inspection of a replacement of rose bushes I had previously removed (I replaced them within 2 weeks of being asked!) Made me feel very uncomfortable in my home, checking under rugs and inspecting personal spaces such as bedrooms without being asked.

After this left the property without a goodbye. Rude and unnecessary behaviour to a good tenant that has complied with requests and always made rent payments on time! Disgraceful. Had been given a checklist to comply to before vacating the property - which I carried out. One being damage to the wall in the dining room which was already there before i moved in!

Poor poor poor estate agents. Doesn't even deserve a 1 star. Now awaiting an email regarding my deposit on further comments from landlord after carrying out any small problems before that was asked of i.e finger marks on walls or a carpet clean. Totally unfair and totally mistreated. Should be ashamed